Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,150 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good personal service”

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“Добър продукт Бърза доставка"”

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“Professional and helpful, with a wide range of meanings to invest.”

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“Really good”

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“The services provided by Physical Gold is tailored to meet the needs of individual customers. Very friendly and personalized service. Very pleased.”

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“Confirmation emails were quick and informative, and once dispatched, order arrived safely and quickly. Very pleased!”

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“A faster delivery than most bullion providers and helpful customer service. BUT most other services come in an anonymous package. Whereas this one had a postmark stamp with PHYSICAL GOLD on it which might put me off buying here again as I don't want the postman, family members, etc knowing I am buying bullion.”

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Absolutely nothing relating to gold is ever put on our packaging. Security and discretion are paramount. The postmark actually just says PGL, which could relate to anything

“Quick straightforward service.”

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“I’m very satisfied by their product quality as well as their customer service. It’s highly recommended to everyone who loves investment in physical assets like gold and silver.”

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“will be good, if you will improve your packages can be, some nice box”

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“delivery was slow because of the lockdown.”

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“Took a while to receive it but that was only because of the virus etc. Now very happy.”

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“Great service, 100% recommend”

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“The order process was smooth as was the delivery. Great service...will use them again for investment options.”

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“So far professional and friendly”

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“very honest and reliable”

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“Product as described and delivered promptly”

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“50g bars where well packaged and posted really quickly although I have waited 4 weeks because of the covid 19 situation. Thanks again physical gold ltd for managing my investment”

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“As I ordered during lockdown had to wait for the delivery but contacted me as soon as possible to let me know it was on its way”

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“The Physical Gold it’s 5 star costumer service. The staff is very loyal, friendly, answering emails very quickly. Dealing with physical gold was peace of mind , I feel that I can trust them. Will be yawing their services next time to. Kind regards, Vi”

Helpful Report

Physical Gold is rated 4.9 based on 1,150 reviews