Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,150 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,150 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was easy to deal with, responsive and delivery arrived on time”

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“The packaging is good and safe.”

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“Very happy to use Physical Gold Ltd. Friendly and helpful staff, easy to work with. Very good communication too. Thank you Physical Gold. Andrzej”

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“Quick and easy and trustworthy...... Dan's the man”

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“Very quick and efficient. Thanks a lot”

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“I was glad to receive an email which I took action on right away (limited offer) this was my first order and I am very pleased that I took this action. This is a new venture for me and I am delighted at the help I receive.”

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“Easy to deal with, order arrives next day. Unlike another supplier I have been using since COVID 19 they take a month to deliver and charge twice as much commission.”

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“Items were correctly priced and delivered quickly. Perfect service 10 out of 10.”

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“Fantastic service, staff are friendly and happy to spend time with you on the phone and answer all your questions and give you great advice. Will definitely use again. Buy with confidence.”

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“Fantastic service, staff are friendly and happy to spend time with you on the phone and answer all your questions and give you great advice. Will definitely use again. Buy with confidence.”

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“The CEO Fisher was very helpful with his information and made a courtesy call to allay my lingering doubts about purchasing from physical Gold. I have no placed my order just awaiting delivery.”

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“They were really great to deal with, I had rung around a few dealers trying to figure out how to go about buying gold etc and what were the first steps to do so. None of the others would help in anyway and were very dismissive of me! But at Physical gold, they were very helpful and pointed me in the right direction with no fuss or hassle. I highly recommend them ;)”

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“I was very happy with the customer service. The only downside was the timing needed for the delivery. I found it was a very good that you phoned me, made me aware of the delays with the delivery - excellent personal touch, and in addition you replied to all my emails in a fairly short period of time. If I sold you the metals, in the future, would you be able to throw in the £50 voucher, because at the moment, I am not planning to buy more metal. Best wishes, Alenka”

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“First class service.Received my purchase very quickly,even though it was during lockdown and a bank holiday. I cannot rate this company highly enough.The product,price and service,honest and reliable. Very pleased indeed,will buy from again soon.”

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“A great resource for all your gold requirements whether for coin deliveries, portfolio building or SIPP”

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“Usually very competitive on price, on this occasion no delivery charge and pretty reliable”

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“Great service Very rapid response, dispatch and packaging was good too”

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“Excellent service, great products and very quick delivery”

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“Excellent service the only place I could get silver during the cv crisis highly reccommended”

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“clear website, simple to buy at reasonable rates”

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Physical Gold is rated 4.9 based on 1,150 reviews