Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.85

4.9 Rating 1,137 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,137 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward and simple. considering value of precious metals would have been nice to have recieved in some kind of container. even cheap jewelery comes in a box. Also a certificate of authenticity would have been helpfull.”

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“Passable. Could have got the same things off ebay. Very odd for a business today to charge extra for card payments.”

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“I was very pleased with my order ( 2 full sovereigns ) order was quickly dispatched and received the next day. I was never given any tracking information, which was surprising considering I spent over £700......And item was sent by regular recorded delivery not special delivery.”

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“The process of my first purchase was very encouraging and I am about to make another”

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“First purchase with Physical Gold. Purchased a 1/4 oz queens beasts coin. Item arrived in just two days and in the great condition as described. I had e-mailed asking for a tracking number and also request a certificate of authentication from Physical Gold, both were provided promptly. Would have given 5 stars had this been provided upon purchase otherwise a positive buying experience!”

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“Not bad i did get info about delivery only dispatching info”

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“Little bit disappointed because I was expecting all Queens head with crown.”

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“Excellent service and packaging is very discreet”

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“Attentive to questions via email. Prompt service. Will use again.”

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“Delivered my order on time exactly as they said they would”

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“Great prices easy to use website. I haven’t received my purchase yet despite selecting priority delivery, not a major problem but a slight inconvenience. Overall a good experience.”

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“I felt the service was very good. I ordered the items and they arrived discretely packaged and in good time. My only issue was that the invoice and certificate did not list the coins and bars individually. This would help with my inventory and resale potential.”

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“\n\nI live outside the UK so I know this is a difficult question to answer. Would it be possible to calculate with more accuracy when the package will be delivered? We were absolutely delighted with our purchase and I would certainly recommend you to others. Thank you.”

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“all fine”

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“As a new customer it would be an advantage to see the price of each coin before purchasing, a written buy back guarantee would also something that would make new customers feel more confident in purchasing from Physical Gold. All in all a good service.”

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“Quicker delivery. More choice of products.Ordering was easy and straight forward. I would recommend you to others.”

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“I was very pleased with service I received from Physical Gold. Being my first buying I was a little nervous but the information I received and the time taken to explain things to me and to answer my questions reassured me. This enabled me to continue and yo make my purchase. Very excited.”

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“Overall very satisfied. Would like to have tracking numbers for packages as an automated service as an improvement.”

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“This is a review of my second experience of buying gold from Physical Gold. Again, I found the process to be professional and straightforward with the appropriate paperwork being mailed quickly.\n\nI will certainly use Physical Gold again”

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“Nothing to complain. Email response is excellent and by far the best company I deal with in that respect. I Can also get to speak with somebody easily for more detailed information should I require it”

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Physical Gold is rated 4.9 based on 1,137 reviews