Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.85

4.9 Rating 1,096 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 11th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication.”

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“Helpful, friendly. Not always clear for a novice like me so be ready with your questions. Always answered clearly.”

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“Excellent service quick delivery and they also accept credit cards which is unusual for this market. Would recommend .”

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“Excellent service apart from one point. From my initial cash investment in gold, I sold and changed to a holding of silver. The intermediate calculations were not transparent as they ought to be.”

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“Customer support has been good, Phone call after I registered. email information and videos all good support”

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“Good service and good products at a fair price”

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“Happy with my order.\nVery fast delivery.”

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“Quick and efficient service. Will use Physical Gold again”

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“Price a bit high but service very good”

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“I would recommend sending gold bars in a box rather than a bubble wrap envelope , as it would be more professional, some customers might prefer to buy from another company who send in a box. I would recommend accepting amex as a form of payment and giving the customer the option to pay the surcharge themselves then at least you may not lose a sale.”

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“Very quick delivery”

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“Good service from the guys at Physical Gold. Most helpful out of all the dealers i spoke with. Hope to deal with again in the future.”

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“Informative and helpful in regards prospective investment and purchase.”

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“Small company improving their offering all the time, they suite my investment choices and everything is kept very simple.”

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“Online order options would be good for the SIPP product. Apart from that all great.”

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“Came fast and was very pleased.”

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“Good service, very reliable and beautiful items for a competitive price.”

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“Would recommend”

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“I telephoned to find out about delivrey and reveived the information that i required from *** (?) Ordering was easy and I am glad you can make arrangements to store gold as i will be buying more. You were the cheapest i could find. I received my gold within the allocated time.”

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“There needs to be information on the payment form that the maximum payment by debit/credit card is £*** and higher payments have to be made by bank transfer. I did receive a call from *** and he was very helpful. I would recommend you to other people.”

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Physical Gold is rated 4.9 based on 1,096 reviews