Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.85

4.9 Rating 1,046 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,046 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly helpful and efficient.”

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“Good selection, communication and deliver. Products exactly as advertised”

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“I perchage the 100 grams gold and it’s took one n half week to deliver and I phone 5 time for delivery”

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Hi Mohammmed. We spoke after you placed your order (Weds 4th Aug) and I explained that our despatch centre had to close for the remainder of the week due to a Covid outbreak. I told you that your order would be despatched on the following Monday (3 working days after you placed your order) as soon as we opened again, which we did. I'm unsure why you continued calling us throughout the week, despite my explanation.

“Excellent service, delivered promptly and any questions I had were answered quickly. Was the cheapest I found for both gold and silver at the time as well.”

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“I have been been exceptionally pleased with the the level of service provided by Physical Gold Ltd. My silver coins arrived extremely quick and well packaged. This was my first online bullion purchase and I now feel confident and save for future purchases. Also to add Physical Gold were most compatible in terms of value for money. Will definitely come back to shop again.”

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“Efficient service. Knowledgeable staff.”

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“Easy to understand website and quick to deliver”

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“Professional and uncomplicate. Thank you for a superb service.”

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“Good conversation, helpful and delivered 2 days later after payment was received.”

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“Great website, easy to navigate. Full explanation of how to order. Excellent service with order received the next day. Would highly recommend!”

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“Came as expected. Well packaged. My purchase was also at a reasonable price”

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“Very helpful telephone conversation. Clear and informative information. Prompt delivery of coins.”

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“Very good, thanks.”

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“Very good service - helpful on the phone, easy to order via website, quick delivery. Would recommend”

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“Really helpful in explaining things to an absolute novice like me. No pressure applied by Dan but he spent time going through gold and silver pros and cons. Purchased the following day and got my Gold coins 24 hours later. Brilliant.”

Physical Gold 5 star review on 7th June 2021

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“Very good service, simple and trustworthy process. The customer service is excellent, rapid responses everytime”

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“Very straightforward. My Gold arrived the next day via special delivery. Very pleased”

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“Excellent gold bars bundle offer, good quality and quick delivery. However, the package was just dropped through a letter box, without signing off.”

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“Very helpful and friendly. Will definitely do business with Physical Gold again.”

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“buying gold over the internet can be very anxious making, physical gold made it easy safe and they did what they said they would do, it was great thank you, i would buy from them again any time”

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Physical Gold is rated 4.9 based on 1,046 reviews