PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

PetsPyjamas 5 star review on 14th August 2025

Grace Green

3556

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and efficient booking.”

Helpful Report

Posted 11 months ago

“Booking my lodge stay over Christmas was quick and easy. I had prompt and friendly emails to any queries I had. I feel looked after all ready and I am sure that our dogs will have a fantastic Christmas!”

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Posted 11 months ago

“Very helpful with finding a place to stay for a special event. Great selection of suggested places and very efficient and friendly when providing quotes and support”

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Posted 11 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 11 months ago

“From start to finish the system was unbelieveably easy and quick. I will definitely be using PetsPyjamas again for my mini holiday breaks.”

Helpful Report

Posted 11 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 11 months ago

“With PP's help secured booking for Christmaas for me and my dog, excellent service andwould like to thank everyone for their invaluable help.”

Helpful Report

Posted 11 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas TeamThank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 11 months ago

“Very welcoming - really enjoyed our stay stay - looking forward to coming again this coming week”

Helpful Report

Posted 11 months ago

Thank you so much for your review, and we are so pleased you had a good time 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 11 months ago

“Very good and attentive to our wishes and executed in an efficient manner.”

Helpful Report

Posted 11 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 11 months ago

“First time I have used PetsPyjamas, based on a recommendation and I was impressed with the service. Real test for me will be what we think of the booked venue.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 11 months ago

“It was easy to give them the necessary details online and they secured my booking with the hotel in record time and with the minimum of fuss.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 11 months ago

“Haven’t been on the holiday yet but so far the customer experience 5* Lynda kept coming back with all my queries and requirements so quickly until the perfect break was created . Payment and booking confirmation received immediately thank you”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Time from first speaking to Lucy with our requirements to receiving confirmation of booking with the hotel she found us was all achieved in one evening. Thanks - we are looking forward to our dog walking holiday in the Malverns.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“The Little Barn in Hoxne Suffollk is just beautiful, comfortable, clean, welcoming, Really did not want to leave and tour around it was so relaxing. The local is ok if you like pub grub Superb location Guy and Caron outstanding and kind”

Helpful Report

Posted 1 year ago

Thank you so much for your review, and we are so pleased you had a good time at Little Barn 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 1 year ago

“Friendly efficient service.”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Having researched hotel options and got thoroughly confused we found PetsPyjamas and so began a clearer idea of what was realistically available for us and our beloved Monty. In deciding what we wanted we did some chopping and changing. This was met with smooth guidance and efficiency. We are now looking forward to experiencing our chosen hotel stays.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“The company has been very patient as I’ve dithered about before making the booking. It makes sense to use Pets Pyjamas as it saved £105 charge for my dog for a three night stay plus the benefit of 24/7 vet.”

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Posted 1 year ago

“Sam was very helpful.”

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Posted 1 year ago

“The lady I spoke to Sam, was so helpful. She answered all my questions to stop me worrying.”

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Posted 1 year ago

“Our first experience with PetsPyjamas. The booking process was professional, friendly and caring. The many hotels featured look to be of a high standard and we, including our dog Milo, are looking forward to our visit. Thank you team, especially Lynda.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“trying to find a staging venue on our long journey down south with two dogs was made a lot easier by using Pets Pyjamas. I knew that i was going to find suitable accomodation without the hassle of finding out if they were dog friendly. It looks a really lovely Inn for the way day down and we are looking forward to going there. I am about to look for similar on the way back”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“The arrangements were very easy and it was so nice to have an actual human being to talk to. Our holiday was very pleasant, so thank you PetsPyjamas.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,714 reviews