PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,748 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 28th February 2026

Michael Wright

PetsPyjamas 5 star review on 25th February 2026

Lindsey Peters

PetsPyjamas 5 star review on 22nd February 2026

Andrew Tilley

Laura Hacking

3593

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lynda was extremely helpful and I am looking forward to planning two big trips with her next year. The accommodations they have for me to consider look lovely. There are so many places to choose from when you look yourself, PetsPyjamas have taken the hours of hardwork away. As a lady travelling on her own, I know Peanut and I will enjoy the choices we make.”

Helpful Report

Posted 1 year ago

“It was a very easy site to use and i had a follow up call from a member of staff which was impressive”

Helpful Report

Posted 1 year ago

“Wanted to book a couple of days as a treat for my birthday. Couldn't get in the hotel I originally selected since we were very last minute but Rosie at Pets Pjs found us somewhere even better, without me having to ask! Made everything so easy and straight forward, I didn't have to lift a finger. Thank you! ☺️”

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Posted 1 year ago

“It was a very simple and efficient booking process at very short notice. Very pleased.”

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Posted 1 year ago

“Excellent quality, easy to book. Highly recommend”

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Posted 1 year ago

“Helpful and easy to book...some of the additional benefits are there sometimes are no additional charges for taking your dog...quick booking process too...”

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Posted 1 year ago

“I did not expect there was a website allowing to take pets into a Spa hotel. Let's hope it delivers a good experience.”

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Posted 1 year ago

“Customer Service Advisor went above and beyond in assisting me. She was extremely helpful, friendly and efficient”

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Posted 1 year ago

“Very speedy, very good prices”

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Posted 1 year ago

“Lynda was exceptional in helping me and Alfie find somewhere within the area I requested and by treating us as if we are VIPS.”

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Posted 1 year ago

“Very easy booking .Very helpful staff especially Linda and Michael.”

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Posted 1 year ago

“Easy to book and followed up with confirmation”

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Posted 1 year ago

“First time booking. Great service and communication so easy to use and saved £60 dog charge.”

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Posted 1 year ago

“A terrific serivce. My first experience of booking with Pets Pyjamas has been excellent. Speedy, courteous and great attention to detail (I asked not to be called as I was organising a surprise and this immediately recognised and noted). The range of properties seems terrific and I look forward to our first stay in the coming week.”

Helpful Report

Posted 1 year ago

“We have used Petspyjamas a number of times to book our breaks away and always found the booking process quite easy and Lynda the concierge this time made everything seamless.”

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Posted 1 year ago

“Booking was so easy and when I had a question the team got back to me within minutes! Fantastic service.”

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Posted 1 year ago

“It was easy to navigate and we found exactly what we wanted … looking forward to it now x”

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Posted 1 year ago

“Very swift communication and booking was completed within an hour.”

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Posted 1 year ago

“We booked our festive getaway for Christmas 2024. Pets Pyjamas were excellent and very efficient getting us quotes and understanding what we wanted all the way. We choose them because they personally vet the accommodations to really ensure they are pet friendly. We had in the past had an awful experience with a supposedly dog friendly B and B in Western Supermare. Terrible landlady who was far from human friendly never mind dog . 😩. This put us off for years to do this again . So thank you Lynda and team for getting us a good deal and piece of mind . Debbie and Duncan White”

Helpful Report

Posted 1 year ago

“Very easy to navigate.”

Helpful Report

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,748 reviews