PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 11th September 2025

Tracy Kirbyshire

PetsPyjamas 5 star review on 10th September 2025

Rachel Denman

PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

PetsPyjamas 5 star review on 14th August 2025

Grace Green

3561

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made it so much easier to look at hotels that are truly dog friendly plus when booking know that the hotel will be made aware specifically that you have a dog. This is our first long journey with our 2 year old lurcher who is not that great at travelling even short distances and as we are travelling to Scotland from Kent are breaking the journey with a night's stay in North Yorkshire on the way there and also on the way back.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very helpful and plight”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“The PetsPyjamas website has a selection of really good dog friendly hotels and cottages. We have booked now several times with them, and the website has been straight forward to use, but also the team behind it have been easy to reach via phone and email when we have had queries or needed to chnage things.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Had a query about using the gift vouchers. Very quick response and very helpful.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very helpful &easy to book Looking forward to my stay away”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Excellent service. The site options are great for filtering and then when you have chosen the booking is simple. Staff are friendly and very helpful.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“I think the pet help and advice is excellent. Unfortunately our little westie is on a special diet. But the kindness on our last visit was superb. And looking forward to our next visit in September. Thankyou”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“First time I'd found the site, and very pleased I did. Easy to book, good information regarding the properties. all in all great.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Simple. efficient and no-hassle booking procedure. Lynda managed to get us a three for two night deal so we're two happy bunnies with two happy pooches! Highly recommend.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Easy to book and I had put two dogs by mistake instead of one . One email solved that. I like getting information about he hotels and it did prompt me to book a short break next month .”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“We had gift vouchers bought as a wedding present to the value of £600. As they were all in multiples of £100 this made booking online difficult. I called petspyjamas and left a message, within an hour a lovley lady called back to help. This wasn't something she could rectify immediately and passed it to another person. Within the next hour I had an email that sorted the problem and was able to complete the booking. Overall an excellent booking experience 👌”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Service provided is a treat for humans and dog alike.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Very helpful and rapid response”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Good easy to use Website and minimal steps from browsing and selecting a property to booking.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“The choice of holiday accomodation - hotel or self catering, is fantastic and every property offers great value. Booking is so easy and the pricing is guaranteed to be the best, with dogs being able to go free!”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Lynda helped us with a glitch in the booking and sorted it out quickly. Very responsive service.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Joanne was very helpful. Found us a perfect alternative hotel when our first choice was unavailable.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“It was very easy to book we are looking forward to our overnight stay”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“I've experienced many Petspyjamas holidays, all been very good. Easy to book, at quite affordable prices.”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Lynda worked from start to finish to find a holiday suitable to our needs and requests. Nothing was too much trouble, and communication was excellant from the start. Everything was very smooth and hassle free, our 2nd Time booking with PetsPyjamas. Very pleased thank you.”

Helpful Report

Posted 1 year ago

Thank you for the great review, We hope you have a great trip. Pets Pyjamas Team

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,714 reviews