PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 17th September 2025

Darren Cabon

PetsPyjamas 5 star review on 11th September 2025

Tracy Kirbyshire

PetsPyjamas 5 star review on 10th September 2025

Rachel Denman

PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

3562

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great staff, really helpful”

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Posted 2 years ago

“Friendly and efficient”

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Posted 2 years ago

“Tiffani was very helpful, first finding out about us and our dogs, the area we wanted to stay in and our budget. She was able to offer us some options, and we are very happy with our booking. She was able to answer questions about our accommodation, for example, that the dogs did not have to be in crates in the room. Brilliant service! Thank you.”

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Posted 2 years ago

“Easy to use website, good advice, especially like the element that details how and why dog friendly. Quick and easy to book.”

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Posted 2 years ago

“Saves having to work out if places are dog friendly by using your site and the added assurance that the property will be safe and secure and in good condition. I fully recommend any dog owner using pets pyjamas to find ideal places. Ayeshah”

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Posted 2 years ago

“Excellent booking experience so far - looking forward to our trip”

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Posted 2 years ago

“Fast, efficient and very reactive to my having 4 dogs not 3. Would use this service again, it took the stress out of finding a perfect place for us to holiday, giving us all the facilities we asked for.”

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Posted 2 years ago

“I made an enquiry and received an email to say I would be contacted by telephone with the number so I could check who was calling. The communication was excellent, and was contacted within 10 minutes of receiving the email. The lady i spoke to was very helpful, giving me all the information and asking if i had any additional queries, which were settled straight away. So far, all good.”

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Posted 2 years ago

“Excellent service in finding the right break for us and our furbabies.”

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Posted 2 years ago

“Andrea was absolutely amazing, couldn’t have wished for better support than I received . Already recommended to 2 friends”

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Posted 2 years ago

“Fantastic service! I’ve booked my first dog holiday with them. I found the hotel and once selected, got a prompt call with the options available to me and how to pay. Nothing was too much trouble when I had to change dates. Would recommend and now I’m a dog owner will book my holidays with them again.”

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Posted 2 years ago

“Very good super efficient definitely continue to use them👍”

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Posted 2 years ago

“This cuts out so much heartache when you’re trying to getaway with dogs. So much to choose from and the knowledge that my dogs are welcome too”

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Posted 2 years ago

“This is now our 5th booking experience with Pets Pyjamas and they never disappoint. We LOVE the concierge booking service, they’re knowledgable, supportive, quick, efficient and take the whole headache out of planning. I highly recommend it!”

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Posted 2 years ago

“Angela was so helpful, great with recommendations for places to stay and really efficient. We couldn’t have picked a better place ourselves without Angela’s help.”

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Posted 2 years ago

“Very friendly and helpful assured me that hotel will be accepting of my 4 legged companion.”

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Posted 2 years ago

“Enquiries handled promptly and efficiently. Linda, the agent, could not have been more helpful. Email confirmations, hotel queries , everything spot on. Website clearly indicates doggie do's/don'ts”

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Posted 2 years ago

“Excellent service from the start. Notified me as soon as the hotel was taking bookings for Xmas, easy payment, full details and a perfect way to share a luxury break with our dog.”

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Posted 2 years ago

“Our 1st experience booking through PetsPyjamas who delivered an excellent service. The initial hotel we wanted wasn’t available, it’s not always easy finding somewhere with 2 dogs, after a short conversation they quickly came back with an alternative which we immediately booked as it fitted our requirements perfectly.”

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Posted 2 years ago

“As on a previous occasion excellent prompt sservice”

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Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,714 reviews