PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 17th September 2025

Darren Cabon

PetsPyjamas 5 star review on 11th September 2025

Tracy Kirbyshire

PetsPyjamas 5 star review on 10th September 2025

Rachel Denman

PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

3562

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and when I GAD to change holiday arrival date they responded really quickly & sorted the booking in minutes.”

Helpful Report

Posted 2 years ago

“We have gone on various breaks with PetsPyjamas and found everyone faultless milo our adorable spaniel loves all his treats waiting for him in our room and of course all the staff members who make a fuss of us all every time we go we have had to swap and change a couple of times because we are carers for our elderly parents who have taken ill a few days before our departure so obviously they are put on hold the efficiency of the staff are outstanding nothing is ever to much trouble and when they make a promise ( ie call you back) they have never let us down or charged us extra for the inconvenience I have told everyone who will listen to us with their beloved dogs to go with this company WELL DONE AND THANK YOU 😊”

Helpful Report

Posted 2 years ago

“Both Linda and Kalimantan went well beyond my expectations in trying to find us a booking, Thankyou”

Helpful Report

Posted 2 years ago

“I received a very prompt, polite and helpful call on Easter Sunday. The hotel was booked and a discount arranged. Very happy.”

Helpful Report

Posted 2 years ago

“We have booked a number of holidays through Pets Pyjamas. We have always been pleased with the help and advice provided by members of the concierge. We have thoroughly enjoyed our holiday accommodation and have always been made to feel that our two dogs are genuinely welcome.”

Helpful Report

Posted 2 years ago

“All dealt with efficiently and very helpful.”

Helpful Report

Posted 2 years ago

“Great communication and service”

Helpful Report

Posted 2 years ago

“Brilliant xx”

Helpful Report

Posted 2 years ago

“I was introduced to Pets Pyjamas by my sister-in-law and have found the company to be very professional in their manner towards their clients. I found them very helpful and my booking was processed quickly and efficiently, I was kept up to date at all times. Thank you I will definitely use again.”

Helpful Report

Posted 2 years ago

“Booking easy peasy”

Helpful Report

Posted 2 years ago

“Booing was quick easy and safe.”

Helpful Report

Posted 2 years ago

“Concierge team very helpful in finding alternative last minute Easter hotel accommodation for us when our first choice was unavailable.”

Helpful Report

Posted 2 years ago

“Excellent easy booking service even when I wanted to change my length of stay. Looking forward to my doggy break”

Helpful Report

Posted 2 years ago

“my star rating .....says it all”

Helpful Report

Posted 2 years ago

“Fantastic fast service with friendly staff.”

Helpful Report

Posted 2 years ago

“Posted my request and got a call from Angela very quickly. She was super helpful and friendly and it was easy to get exactly what I needed. I’d never heard of PetsPyjamas before and just found the website on Google by chance but can’t recommend them and the process highly enough. Can be difficult to find ways to get a truly dog-friendly hotel and this was so easy. Also got a really good deal with 3 nights for the price of 2. Will definitely be using again.”

Helpful Report

Posted 2 years ago

“Site is easy to navigate and has all the information we needed to make a decision. Looking forward to our holiday!”

Helpful Report

Posted 2 years ago

“First time booking and the person I dealt with was so helpful. Came back very quickly and booked me the hotel I wanted”

Helpful Report

Posted 2 years ago

“Efficient and helpful”

Helpful Report

Posted 2 years ago

“All good. Excellent service and Paula was extremely helpful”

Helpful Report

Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,714 reviews