Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

PetsPyjamas Reviews

4.7 Rating 1,337 Reviews

93 %

of reviewers recommend PetsPyjamas

Company Reviews

Product Reviews

4.7

Based on 1,337 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

02036423168

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

PetsPyjamas 5 star review on 14th April 2024

2985

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“Zaharia the Pet Concierge was very helpful with my booking finding the exact accommodation I requested for myself and my pooch really quickly. Very impressed.”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“Very easy booking process with the assurance that an actual person is dealing with your booking, as it only gets completed during working hours.”

Posted 2 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 months ago

“Alex could not have been more helpful nothing was too much trouble in sorting out our holiday even rang the hotel to make sure the suite we needed was available for us we are really looking forward to this holiday thank you so much Yvonne Stephen and pepperpots”

Posted 2 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 months ago

“Matched the price of the proprietor and secured the dog boarding. A pleasant experience”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“Lovely choice of places to stay with your dog will definitely use it again”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“Lynda was very helpful and answered my queries promptly and the room was all booked within the hour”

Posted 2 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 months ago

“Very good and straightforward. It was easy to use the filters which stayed in place throughout the searching process whereas on other sites it frequently drops off and they need to be re entered. Good detailed descriptions of the properties and plenty of photographs. Certainly 5 stars.”

Posted 2 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 months ago

“Alison was very patient and helpful as our requirements changed and came up with the perfect suggestion. Thank you”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“Quick response.”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“Alison Reynolds was brilliant at booking my London Hotel. Very polite, very patient and very professional. Excellent service. I will always use Pets Pyjamas for booking my Hotel visits with a pet.”

Posted 2 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 months ago

“I dealt with your ALISON REYNOLDS who can I say was first class in all aspects of my booking at The Old Swan Hotel in Harrogate. I had to liaise several times and it was never any problem for her.”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“The lady was very helpful and pleasant”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“Very easy site to use, I am amazed at the number of properties that petspyjamas have on their site, something to suit everyone. The pet Concierge Joanne Westcar was excellent and made sure we were happy with our location and booking. This is the second time I have used PetsPyjamas and will certainly be using them again.”

Posted 2 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 months ago

“It was very easy to book on the website and adding a dog”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“Make sure you scrutinse the cancellation policy. Whatever the PetsPyjamas policy is can be overruled by the accommodation's own cancellation policy. They can take all of your payment (which they did). The accommodation providers cancellation policy isn't stated anywhere in the booking confirmation. This 'take your full fee' is alluded to on the PetsPyjamas site but you won't know until you have to cancel. I would check with the accomodation provider or PetsPyjamas what exactly the providers own cancellation policy is before making any booking.”

Posted 2 months ago

Hi Clive, We are so sorry to hear that you did not have a positive of using our services. Our customer service team is reaching out to you so we can look into the matter. The PetsPyjamas Team

Posted 2 months ago

“Excellent website, brilliant”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“PetsPyjamas were extremely helpful when I was struggling to book a dog friendly hotel for my family and two dogs for a special family occasion. I would highly recommend asking them for help when booking with any pets because many hotels have really rough accommodation whenever a dog is involved, even though they assure you that you'll be in the best accommodation, you really are not!”

Posted 2 months ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 2 months ago

“It was very easy and very quick. I had had a recommendation to contact you from another friend so my own experience soimply confirmed their encouragement”

Posted 3 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 months ago

“Very easy to find exactly what we were looking for. Booking confirmed quickly. Great reviews from doggy parentshelped secure our decision. Already recommended Pets Pyjamas tomy sister-in-law.”

Posted 3 months ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 2 months ago

«
1
...
2
3
4
5
6
»

PetsPyjamas is rated 4.7 based on 1,337 reviews