PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,804 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,804 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

Write Your review

Tell us how PetsPyjamas made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetsPyjamas 5 star review on 2nd August 2026

Christine Mills

PetsPyjamas 5 star review on 2nd July 2026

Nicola Pizzey

PetsPyjamas 5 star review on 7th June 2026

Julie Turner

3621

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam Glynn answered the phone really speedily and her follow up call after speaking to the hotel was also prompt and informative. She has a very amiable voice and manner and was very patient and helpful. An excellent ambassador for your organisation. As a first experience of your company it was extremely encouraging thank you. Sam is a credit to you and if all goes well with the actual hotel (the reviews looked good) I anticipate that we shall be back. Thanks again to Sam and to you for a brilliant introduction to pets pyjamas. Kevin 👍🙂”

Helpful Report

Posted 1 year ago

“I have never used this company before, but I must say very impressed with the service. Dealt with Sam Glynn who was very helpful. Just looking forward to our mini break now.”

Helpful Report

Posted 1 year ago

“Excellant Customer Service. Very helpful”

Helpful Report

Posted 1 year ago

“We literally booked our holiday with PetsPyjamas in 10 minutes - logged onto the site, picked our dog friendly pub in Devon, got our quote and paid our deposit. User friendly website, clear photo’s of accommodation and hassle free booking ! Hubby, puppy and I off on our adventures… can’t wait !!!”

Helpful Report

Posted 1 year ago

“Very helpful team Great customer experience and service Will definitely be using again Andy”

Helpful Report

Posted 1 year ago

“Really easy booking process, Sam G arranged holiday for us, she was very knowledgeable, helpful and friendly. Would definitely book through pets Panama’s again.”

Helpful Report

Posted 1 year ago

“wonderful service - request information on a hotel and received the details within an 30 minutes of the request - great service”

Helpful Report

Posted 1 year ago

“Great efficient service”

Helpful Report

Posted 1 year ago

“Excellent service, very friendly and helpful too”

Helpful Report

Posted 1 year ago

“PetsPyjamas never fail to respond quickly and efficiently. They are a pleasure to deal with and every hotel we have stayed in has been wonderful with combative rates, I would look no further for future bookings.”

Helpful Report

Posted 1 year ago

“Good first time experience . Agents were very prompt in dealing with requests and even after the booking was complete they helped very quickly with a query I had.”

Helpful Report

Posted 1 year ago

“Very informative and helpful on phone. Lovely to speak with a real person withqueries.”

Helpful Report

Posted 1 year ago

“Booked The Ship at Mundesley last minute. Great B and B deal with the dogs included. Will definitely use you again.”

Helpful Report

Posted 1 year ago

“Just so easy to book from start to finish. Sam called me to go through everything in detail”

Helpful Report

Posted 1 year ago

“Just a telephone call gave me all the information I needed to book our stay. Have already recommended PetsPyjamas to two separate friends who own dogs because I was impressed with the experience I had.”

Helpful Report

Posted 1 year ago

“Just brilliant Linda very helpful and made booking very simple thank you”

Helpful Report

Posted 1 year ago

“So far, this has been brilliant. So easy and comforting to know that the checks have been done and that us and our little dog will be welcome and no surprise bills at the end.”

Helpful Report

Posted 1 year ago

“Our original choice of hotel was not available, a quick call to Sam to find an alternative resulted in us booking immediately in a more suitable hotel slightly cheaper and in a better location for our needs. Our 2nd booking with Pets Pyjamas and this one was just as successful as the first.”

Helpful Report

Posted 1 year ago

“Easy to book. Love the fact the dog was booked in for free. Easy site to use.”

Helpful Report

Posted 1 year ago

“I have booked a PetsPyjamas break in Thirsk and was very happy with the help and courtesy of the person who talked me through everything!”

Helpful Report

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,804 reviews