PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,744 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,744 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the number 1 for dog-friendly travel where you can browse and book from 1000s of handpicked hotels, cottages and B&B's, many with exclusive packages you won't find anywhere else. Lots of extras for you and your four legged friend and trips to suit all breeds and all budgets where your dog will be welcomed just as much as you are!

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 7th February 2026

Sherry Longville

PetsPyjamas 5 star review on 30th January 2026

Daniel Langley

PetsPyjamas 5 star review on 28th January 2026

Jo Daubeney

3576

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can honestly say that Linda couldn’t have been more helpful. She helped us to find exactly the holiday we were looking for as I was quite specific with my needs. I am so looking forward to a few days away with our dogs knowing that they are also going to have a pawfect vacation”

Helpful Report

Posted 1 year ago

“Very prompt reply to a price request and good communication re the booking confirmation. Alex did well. Price was the same as the hotel offered me directly but petsPyjamas gave me a 10% reduction due to the January sale.”

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Posted 1 year ago

“easy to use ,very well done”

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Posted 1 year ago

“Very helpful speaking to a very nice lady rather than doing it on line.”

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Posted 1 year ago

“Very helpful and easy to use - got a much better deal than booking with the hotel direct x”

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Posted 1 year ago

“SAM GLYNN DEALT WITH MY BOOKING...THINGS WERE NOT STRAIGHT FORWARDD BUT SHE GOT THE JOB DONE....EXCELLENT!!!”

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Posted 1 year ago

“I think it is brilliant to find a website with such a large selection of quality hotels that welcome dogs!”

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Posted 1 year ago

“First used PetsPyjamas for a Christmas break last year,have just booked with them again this year Christmas presents and helpful aids for our dogs was waiting in our room on arrival Excellent service,always helpful and friendly Very impressed Plus our dogs come too - very happy”

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Posted 1 year ago

“First time booking with PetsPyjamas and so far so good. Really clear listing and info on website and easy to obtain quotes. Booking was straightforward and painless, looking forward to outbreaks.”

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Posted 1 year ago

“Sam was very easy to talk to,knowledgeable,easy booking process prompt response to emails”

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Posted 1 year ago

“The experience was excelent the Travel expert was Sam Glynn who I found very helpful and explained everything very good and Sam was very friendly an the expeerence all through was excelent, we are in our older years and she was lovely explaining to me. Thank you Sam”

Helpful Report

Posted 1 year ago

“Booking experience was ok but you have not confirmed our booking yet for the lygon arms in broadway 11th-14th February. Still awaiting email from you via lygon arms.”

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Posted 1 year ago

“The website has lots of relevant information and is a great way to find dog friendly accommodation. However, we couldn't find exactly what we needed so when Lynda rang with a solution that was perfect. Looking forward to our first break away with our young Dalmatian. Just a shame Dalmatian wasn't in your list of dog breeds so she's listed as 'other'.”

Helpful Report

Posted 1 year ago

“Very friendly,helpful,effiecent professional customer service”

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Posted 1 year ago

“Sam was extremely helpful, professional and courteous. She answered all my queries and we booked the doggy hotel.”

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Posted 1 year ago

“Very easy to use”

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Posted 1 year ago

“Simple and efficient process supported by good accomodation pictures and descriptions.”

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Posted 1 year ago

“Sam & Linda were both very helpful in my quest to find somewhere to stay for the New Year 2025. They were responsive with all comms, friendly and professional.”

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Posted 1 year ago

“The website was easy to negotiate and the telephone follow up was very helpful”

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Posted 1 year ago

“A great easy to use website. Fantastic choices and speedy replies after booking.”

Helpful Report

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,744 reviews