Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.84

4.8 Rating 1,030 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,030 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult to give a review when everything is automated but all documents seem in order but I just wait and see.”

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Posted 1 day ago

Hi There, Thank you for your thoughtful 4-star review! We understand that automated processes can feel impersonal, but we're glad to know that everything appears to be in order. We're here for any questions or concerns you may have as you await your experience. Warm regards, Molly Peter Best Insurance

Posted 21 hours ago

“Very good”

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Posted 2 days ago

Hi David, Thank you for your positive 4-star review! We're thrilled to hear that you found our service very good. Your feedback is invaluable as we strive to improve and provide the best experience possible. Warm regards, Molly Peter Best Insurance

Posted 21 hours ago

“Helpful. Find good deals. Flexible.”

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Posted 4 days ago

Hi Rachel, Thank you for your great 4-star review! We're glad to hear that you found our service helpful and were able to find good deals with flexibility. It's our goal to provide options that suit our customers' needs, and your feedback is invaluable to us! Warm regards, Molly Peter Best Insurance

Posted 23 hours ago

“Competitive prices easy to use website offering more cover than the main Insurance companies.”

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Posted 1 week ago

Hi Roger, Thank you for your great 4-star review! We're delighted to hear that you found our prices competitive and the website easy to use. Providing more cover than the main insurers is part of our commitment to offering our customers the best options available. Your feedback is greatly appreciated! Warm regards, Molly Peter Best

Posted 5 days ago

“cheaper and good to deal with”

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Posted 3 weeks ago

Hi Rodney, Thank you for your great 4-star review of Peter Best Insurance Services! We're pleased to hear that you found us to be affordable and enjoyable to work with. Your feedback is invaluable, and we’re always striving to provide a better experience for our customers. Looking forward to assisting you again soon! Kind regards, Molly Peter Best Insurance

Posted 3 weeks ago

“Very quick process, relatively hassle free.”

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Posted 1 month ago

Hi Adrian, Thank you for your great 4-star review of Peter Best Insurance Services! We’re glad to hear that you found the process quick and hassle-free. Your feedback helps us continue to improve, and we look forward to providing you with an even better experience next time! Best, Molly Peter Best

Posted 1 month ago

“Good, speedy service”

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Posted 1 month ago

Hi there, Thank you for your great 4-star review of Peter Best Insurance Services! We're glad to hear you experienced good and speedy service. We appreciate your feedback as it helps us continuously improve our offerings. We hope to serve you even better in the future! Best regards, Molly Peter Best

Posted 1 month ago

“Very good telephone service when I applied. Unfortunately have had to make a claim already and surprised at how many layers of underwriters I need to deal with.”

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Posted 2 months ago

Hi Michael, Thank you for your 4-star review of Peter Best Insurance Services! We’re glad to hear you had a positive experience with our telephone service during your application. We understand that navigating the claims process can sometimes feel complex with multiple underwriters involved. Please know we’re here to help simplify that experience for you. If you have any questions or need further assistance, don’t hesitate to reach out! Best regards, Molly Peter Best

Posted 2 months ago

“Competitive premium for my car but when trying to insure my wife’s golf, she was asked to state any extras she specified when buying the car from new as though they were subsequent modifications which resulted in an uncompetitive quote. She therefore insured elsewhere.”

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Posted 2 months ago

Hi John, Thank you for your 4-star review of Peter Best Insurance Services! We appreciate your feedback regarding the competitive premium for your car. We're sorry to hear about the challenges encountered while insuring your wife's golf. We strive to offer the best possible experience and understand how frustrating it can be with such details. Your insights help us improve, and we hope you might consider us again in the future. Best regards, Molly Peter Best

Posted 2 months ago

“It was easy direction all round hassle free I am hoping through the year all goes smoothly.”

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Posted 2 months ago

Hi, Thank you for your 4-star review of Peter Best Insurance Services! We're thrilled to hear that you found everything easy and hassle-free. We hope the rest of your experience with us continues to be smooth throughout the year. If you have any questions or need assistance, don't hesitate to reach out! Best wishes, Molly Peter Best

Posted 2 months ago

“I have not had time to experience customer service as the policy is not yet in force. Ask me again later.”

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Posted 2 months ago

Hi Roy, Thank you for your 4-star review of Peter Best Insurance Services! We appreciate your feedback and completely understand the importance of experiencing our customer service firsthand. Whenever your policy is in force and you're ready to share your thoughts, we’d love to hear from you. If you have any questions in the meantime, feel free to reach out! Best, Molly Peter Best

Posted 2 months ago

“Helpful agent made policy choice easier”

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Posted 2 months ago

Hi Michael, Thank you for your great 4-star review of Peter Best Insurance Services! We're pleased to hear that our agent was able to help simplify your policy choices. Making the insurance process easier for our customers is what we strive for! If you have any further questions or need assistance, feel free to reach out anytime. Best regards, Molly Peter Best

Posted 2 months ago

“Efficient”

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Posted 2 months ago

Hi Adrian, Thank you for your great 4-star review of Peter Best Insurance Services! We're glad to hear you found our service efficient. Your feedback is invaluable to us, and we’re always looking for ways to improve. If there's anything specific we can do to earn that 5th star on your next visit, please let us know! Best wishes, Molly Peter Best

Posted 2 months ago

“A lot of insurance for little money.”

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Posted 3 months ago

Hi, Thank you for your great 4-star review of Peter Best Insurance Services! We’re delighted to hear that you found a lot of insurance for such a little cost. Your feedback is truly appreciated, and we're here to support you whenever you need us in the future. If you have any questions or need assistance, please feel free to reach out! Best wishes, Molly Peter Best

Posted 3 months ago

“Bongo Bob Row, bongo, bongo, bongo, bongo, bongo, bongo bongo”

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Posted 3 months ago

Hi, Thank you for your 4-star review of Peter Best Insurance Services! Best wishes, Molly Peter Best

Posted 3 months ago

“Very rarely give five stars as there is always room for improvement. Having said that the service I received from peter best insurance services has so far bee excellent.”

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Posted 3 months ago

Hi, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We appreciate your recognition of the excellent service you’ve received. It's our aim to provide the best possible experience, and your feedback encourages us to keep improving. If there’s anything specific you'd like to see enhanced, feel free to share your thoughts! Best wishes, Molly Peter Best

Posted 3 months ago

“Helpful agents when you can get through although it can take a while”

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Posted 3 months ago

Hi, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We appreciate your feedback and are glad to hear that our agents have been helpful when you’ve managed to get through. We understand that wait times can be frustrating, and we are continuously working to improve our accessibility. Your patience and understanding mean a lot to us! Best wishes, Molly Peter Best

Posted 3 months ago

“Not had any reason to make a claim but all other things good, nice having easily accessible phone system and app works well”

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Posted 3 months ago

Hi, Thank you for your great 4-star review of Peter Best Insurance Services! We're pleased to hear that you've had a positive experience with our phone system and app. It’s important to us that our services are easily accessible. Should you ever need to make a claim, we're here to help every step of the way. Best wishes, Molly Peter Best

Posted 3 months ago

“New to this insurance company but so far so goo”

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Posted 3 months ago

Hi, Thank you for your great 4-star review of Peter Best Insurance Services! We’re pleased to hear that your experience with us has been positive so far. Your feedback is important to us, and we’re committed to providing you with excellent service as you continue with us. Best wishes, Molly Peter Best

Posted 3 months ago

“I arranged cover at a very competitive price via compare.com but when I tried to pay by credit card the system PBIS use would not process the payment. I phoned and, in order to complete the application I was obliged to answer or confirm my answers to a whole bunch of questions again. Once completed they took my credit card payment with no problem. Slightly irritating when all I wanted to do was to pay! I still give them 4 stars for their competitive pricing and friendly customer service.”

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Posted 4 months ago

Hi Simon, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We appreciate your feedback regarding the payment process and apologize for the inconvenience it caused. We're glad that our customer service team was able to assist you in completing your application. It’s great to hear that you found our pricing competitive, and we look forward to serving your insurance needs in the future! Best wishes, Molly Peter Best

Posted 3 months ago

Peter Best Insurance Services is rated 4.8 based on 1,030 reviews