Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.83

4.8 Rating 1,270 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,270 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 19th October 2025

Keith Clarke Keith Clarke

Peter Best Insurance Services 5 star review on 25th July 2025

Nigel Cocking Nigel Cocking

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to complete, no problems.”

Helpful Report

Posted 1 year ago

Hi Martin, Thank you for your great 4-star review of Peter Best Insurance Services! We're glad to hear that you found the process easy and encountered no problems. Your feedback is important to us, and we aim to make your experience even better next time. Kind regards, Molly Peter Best

Posted 1 year ago

“Did what I wanted and insurance reasonable. Alas their commission at 60% is crippling!”

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Posted 1 year ago

Hi Stephen, Thank you for your feedback and for giving us a 4-star rating! We're glad to hear that we were able to meet your insurance needs at a reasonable price. We understand your concerns regarding commission rates and appreciate your honesty. Your insights are valuable to us as we continue to evaluate our services. Best regards, Molly Peter Best

Posted 1 year ago

“Quote was competitive, transfer of NCD from previous insurance company easy. Hoping I won't need to make a claim, but you only know how good an insurance company really is when you do, so reserving the highest score on that basis”

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Posted 1 year ago

Hi Paula, Thank you for your great 4-star review of Peter Best Insurance Services! We're glad to hear that you found our quote competitive and that the transfer of your no claims discount was smooth. We completely understand your perspective and appreciate your thoughtful approach to rating us. Should you ever need to make a claim, we hope your experience reflects our commitment to excellent service. Kind regards, Molly Peter Best

Posted 1 year ago

“Only giving 4 as this is first year price is cheaper than most of the bigger insurance companies service up to yet is good”

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Posted 1 year ago

Hi Stefan, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We're glad to hear that you've found our pricing competitive and that our service has been meeting your expectations so far. Your feedback is invaluable as we strive to improve and maintain our standards. Kind regards, Molly Peter Best

Posted 1 year ago

“Ok but a lot of unnecessary restrictions and add ons”

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Posted 1 year ago

Hi Philip, Thank you for your 4-star review of Peter Best Insurance Services! We appreciate your feedback regarding the restrictions and add-ons, as it helps us to improve our offerings. We're always striving to create a more straightforward experience for our clients. If you have any specific suggestions or concerns, please feel free to reach out to us directly. Kind regards, Molly Peter Best

Posted 1 year ago

“Straightforward renewal process for a Vintage car.”

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Posted 1 year ago

Hi George, Thank you for your great 4-star review of Peter Best Insurance Services! We’re pleased to hear that you found our renewal process straightforward for your vintage car. Your feedback helps us to continually improve, and we're always here to assist with any future needs you may have. Kind regards, Molly Peter Best

Posted 1 year ago

“Renewal was dearer than their price on comparisons sights, you feel like they’re making a mug out if you! Apart from that they’re OK”

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Posted 1 year ago

Hi Clive, Thank you for taking the time to share your feedback. We're sorry to hear that your renewal price was higher than what you saw on comparison sites – we understand how that can be frustrating. We’re always looking to improve, so we appreciate your input and will take it into consideration moving forward. We're glad to hear you found us OK overall, and we hope to provide an even better experience next time. Kind regards, Molly Peter Best

Posted 1 year ago

“The applicaton process was clear and quick. I will be sharing your details with others.”

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Posted 1 year ago

Hi there, Thank you for your great 4-star review of Peter Best Insurance Services! We’re delighted to hear that you found the application process clear and quick. Your willingness to share our details with others means a lot to us and helps us reach more customers. Kind regards, Molly Peter Best

Posted 1 year ago

“No gets 5 stars first time”

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Posted 1 year ago

Hi Ron, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We appreciate your perspective and understand that not everyone hits that perfect mark right away. We're committed to making your experience even better in the future, and we look forward to proving ourselves worthy of that fifth star next time! Kind regards, Molly Peter Best

Posted 1 year ago

“First time with this group but looking good. See how things go.”

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Posted 1 year ago

Hi Clifford, Thank you for your great 4-star review of Peter Best Insurance Services! We're glad to hear that your first experience with us is looking promising. We’re here to support you every step of the way, and we hope to exceed your expectations as time goes on. Kind regards, Molly Peter Best

Posted 1 year ago

“Like all insurance brokers/companies as a user you only find out how good they are if you need their services. 4 stars to date for ease of quotation, competitive pricing, efficency at setting up policy info etc. & communications.”

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Posted 1 year ago

Hi Allan, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We're glad to hear that you found our quoting process easy, our pricing competitive, and our efficiency up to par. We truly appreciate your feedback as it helps us continue to improve our services. We're here for you whenever you need assistance in the future! Kind regards, Molly Peter Best

Posted 1 year ago

“Very easy to insure my classic on the internet”

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Posted 1 year ago

Hi Geoffrey, Thank you for your great 4-star review of Peter Best Insurance Services! We're delighted to hear that you found it very easy to insure your classic vehicle online. We always aim to make the process as smooth as possible, and your feedback helps us improve even further. Kind regards, Molly Peter Best

Posted 1 year ago

“Managed to get round complicated on line process ,spoke to Scott who sorted out insurance. Paying by instalments but aftergetting down to facts again online system was not easy but managed to sort it.insurance was renewed on time”

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Posted 1 year ago

Hi Roy, Thank you for your balanced 4-star review of Peter Best Insurance Services! We're pleased to hear that Scott was able to help you navigate the online process and get your insurance sorted out. We understand that the online system can be challenging at times, so we appreciate your perseverance. It's great to know your insurance was renewed on time! If you ever need further assistance, feel free to reach out. We're always here to help! Kind regards, Molly Peter Best

Posted 1 year ago

“Very good prices and helpful”

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Posted 1 year ago

Hi, Thank you for your wonderful 4-star review of Peter Best Insurance Services! We're thrilled to hear that you found our prices to be very good and that our team was helpful. Your support means a lot to us, and we’re always here to assist you with any further needs. Kind regards, Molly Peter Best

Posted 1 year ago

“I removed a car from my multi vehicle policy and qualified for two quotes now -each with cover strengths. This was all explained well to me and I took the cheaper one. My only wish is that you could name the documents in my insurance portal in a way a lay person could understand. And please show this year and last year as I spent ages reading old/out of date cover details.”

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Posted 1 year ago

Hi Stephanie, Thank you for your informative 4-star review of Peter Best Insurance Services! We’re pleased to hear you found our quotes and explanations clear and helpful. Your feedback regarding the naming of documents in the insurance portal is valuable, and we’ll definitely take it into consideration for future improvements. Additionally, we understand that having easy access to both this year’s and last year's details would be beneficial. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Kind regards, Molly Peter Best

Posted 1 year ago

“Satisfactory quote for what we required. Good communication, although maybe a few too many emails! Phone query answered promptly (no waiting in a queue).”

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Posted 1 year ago

Hi John, Thank you for your positive 4-star review of Peter Best Insurance Services! We’re glad to hear that you found our quote satisfactory and that our communication was effective. We appreciate your feedback regarding the frequency of emails, and we'll certainly take that into consideration as we aim to improve our service. It's great to know your phone query was addressed promptly—this is what we strive for! If you have any more queries or need assistance, feel free to reach out. Kind regards, Molly Peter Best

Posted 1 year ago

“Not bad service. . A good price for my classic car.”

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Posted 1 year ago

Hi Kacey, Thank you for your 4-star review of Peter Best Insurance Services! We're thrilled to hear that you found our service to be good and that you received a great price for your classic car. Your satisfaction is our priority, and we appreciate your feedback! If you have any further questions or need assistance, feel free to reach out. Kind regards, Molly Peter Best

Posted 1 year ago

“Very easy to use app.You are kept well informed of good products and competitive insurance deals.Very happy so far.”

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Posted 1 year ago

Hi, Thank you for your wonderful 4-star review of Peter Best Insurance Services! We're thrilled to hear that you find our app easy to use and that you appreciate the great products and competitive deals we offer. Your satisfaction means a lot to us, and we’re here to keep you informed and happy! Kind regards, Molly Peter Best

Posted 1 year ago

“I Insured my Toyota Supra MK4 a few weeks ago There have been some excellent comms from them to my email The Comp Insurance was very competitive... I have a Toyota Celica GT4, which I want to insure soon It's kitted out with a forged engine, roll bar, uporated suspension & brakes, decals etc. So, will be interested for anjother good quote v my previous Insurer...”

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Posted 1 year ago

Hi, Thank you so much for leaving us a 4-star rating for Peter Best Insurance Services. We truly appreciate your feedback and are thrilled to hear that you had a positive experience insuring your vehicle with us. We take great pride in providing excellent communication through email and ensuring competitive rates for our valued customers like you. Kind regards, Molly Peter Best

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us this 4 star review, your feedback is appreciated. We are delighted to know of your positive experience with our customer service. Kind regards, Molly Grove & Dean

Posted 1 year ago

Peter Best Insurance Services is rated 4.8 based on 1,270 reviews