Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.83

4.8 Rating 1,272 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,272 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 19th October 2025

Keith Clarke Keith Clarke

Peter Best Insurance Services 5 star review on 25th July 2025

Nigel Cocking Nigel Cocking

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My classic car insurance was fine with Peter Best at a very competitive price so yes very happy.”

Helpful Report

Posted 6 months ago

Hi Cathy, Thank you for your great review! We're so pleased to hear that you found our classic car insurance to be competitively priced and that you are happy with our service. Your satisfaction is incredibly important to us, and we look forward to continuing to serve you in the future. Warm wishes, Team Peter Best Insurance Services

Posted 6 months ago

“Very helpful and knowledgeable”

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Posted 7 months ago

Hi Eleanor, Thank you for your positive review! We’re glad to hear you found our team helpful and knowledgeable. Your satisfaction is important to us, and we’re here to assist you anytime! Kind regards, Molly Peter Best

Posted 7 months ago

“Been with Peter Best 4 years. Always the most competitive price.”

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Posted 7 months ago

Hi Stuart, Thank you for your kind review! We’re happy to hear that you've been with Peter Best for four years and that we consistently provide you with competitive pricing. Your loyalty means a lot to us! Kind wishes, Molly Peter Best

Posted 7 months ago

“Very helpful and friendly staff explained all the pro,s and con,s thanks”

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Posted 7 months ago

Hi John, Thank you for your wonderful review! We're delighted to hear that our staff were helpful and offered a clear explanation of the pros and cons. Your satisfaction is important to us, and we're always here to help! Kind regards, Molly Peter Best

Posted 7 months ago

“Until a claim is made, don’t feel a comparison can be made. Disappointed that schedule and certificate had to be printed from App. Would have preferred a postal copy.”

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Posted 7 months ago

Hi Clive, Thank you for your feedback! We understand that the digital nature of our documents may not be ideal for everyone, and we appreciate your insight. Your experience during the claims process is significant to us, and we're here to support you whenever that time comes. Kind regards, Molly Peter Best

Posted 7 months ago

“Tip top service for over 20 years and all your colleagues are delightful but sometimes the requested posted copy documentation comes muddled up with some items missing .As a whole though would thoroughly recommend you .”

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Posted 7 months ago

Hi Peter, Thank you for your kind review and for being a valued customer for over 20 years! We’re delighted to hear that you find our service tip-top and that our team is a delight to work with. We apologize for the confusion with the posted documentation and appreciate your feedback as we work on improving this aspect. Your recommendation means a lot to us! Warm regards, Jess Team Peter Best Insurance Services

Posted 7 months ago

“I was charged for changing my registration number for a private one.no other insurance company as ever charged for changing to a private plate”

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Posted 7 months ago

Hi Michael, Thank you for your 4-star review! We appreciate your feedback on the charge for changing your registration number. It's always our goal to be transparent and provide competitive options, and we value your insight on this matter. We’re always looking for ways to improve our services and your comments will help as we continue to enhance our offerings. Wishing you all the best, Molly Peter Best Insurance Services

Posted 7 months ago

“Great deal at a great price.”

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Posted 7 months ago

Hi John, Thank you for your wonderful 4-star review! We're delighted to hear you found a great deal at a great price. Your feedback is invaluable to us as we strive to offer the best possible service. Warm regards, Molly Peter Best

Posted 7 months ago

“Excellent service”

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Posted 7 months ago

Hi Geoffrey, Thank you for your great 4-star review! We're glad to hear that you experienced excellent service with us. Your feedback means a lot as we continuously strive to deliver the best for our customers. Best wishes, Molly Peter Best

Posted 7 months ago

“The company try to do all online, and I do not like using computers. I phoned and they did send my documents in the post. I wish companies thought about people who do not want to use IT.”

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Posted 8 months ago

Hi Robert, Thank you for your 4-star review! We completely understand that not everyone prefers online services. We're glad we could accommodate your request and send your documents by post. Your feedback is important to us, and we will keep it in mind as we strive to improve our services for all customers. Warm regards, Molly Peter Best Insurance Services

Posted 8 months ago

“The score I gave was based on simply communication as I have not been covered by the company long enough to evaluate all aspects of the companies services.”

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Posted 8 months ago

Hi Roy, Thank you for your thoughtful 4-star review! We appreciate your feedback regarding communication, as it is vital for us to ensure our customers feel informed and supported. We look forward to continuing to serve you and hope to impress you with our services as your journey with us unfolds. Warm regards, Molly Peter Best Insurance Services

Posted 8 months ago

“Difficult to give a review when everything is automated but all documents seem in order but I just wait and see.”

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Posted 8 months ago

Hi There, Thank you for your thoughtful 4-star review! We understand that automated processes can feel impersonal, but we're glad to know that everything appears to be in order. We're here for any questions or concerns you may have as you await your experience. Warm regards, Molly Peter Best Insurance

Posted 8 months ago

“Very good”

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Posted 8 months ago

Hi David, Thank you for your positive 4-star review! We're thrilled to hear that you found our service very good. Your feedback is invaluable as we strive to improve and provide the best experience possible. Warm regards, Molly Peter Best Insurance

Posted 8 months ago

“Helpful. Find good deals. Flexible.”

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Posted 8 months ago

Hi Rachel, Thank you for your great 4-star review! We're glad to hear that you found our service helpful and were able to find good deals with flexibility. It's our goal to provide options that suit our customers' needs, and your feedback is invaluable to us! Warm regards, Molly Peter Best Insurance

Posted 8 months ago

“Competitive prices easy to use website offering more cover than the main Insurance companies.”

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Posted 8 months ago

Hi Roger, Thank you for your great 4-star review! We're delighted to hear that you found our prices competitive and the website easy to use. Providing more cover than the main insurers is part of our commitment to offering our customers the best options available. Your feedback is greatly appreciated! Warm regards, Molly Peter Best

Posted 8 months ago

“cheaper and good to deal with”

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Posted 9 months ago

Hi Rodney, Thank you for your great 4-star review of Peter Best Insurance Services! We're pleased to hear that you found us to be affordable and enjoyable to work with. Your feedback is invaluable, and we’re always striving to provide a better experience for our customers. Looking forward to assisting you again soon! Kind regards, Molly Peter Best Insurance

Posted 9 months ago

“Very quick process, relatively hassle free.”

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Posted 9 months ago

Hi Adrian, Thank you for your great 4-star review of Peter Best Insurance Services! We’re glad to hear that you found the process quick and hassle-free. Your feedback helps us continue to improve, and we look forward to providing you with an even better experience next time! Best, Molly Peter Best

Posted 9 months ago

“Good, speedy service”

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Posted 9 months ago

Hi there, Thank you for your great 4-star review of Peter Best Insurance Services! We're glad to hear you experienced good and speedy service. We appreciate your feedback as it helps us continuously improve our offerings. We hope to serve you even better in the future! Best regards, Molly Peter Best

Posted 9 months ago

“Very good telephone service when I applied. Unfortunately have had to make a claim already and surprised at how many layers of underwriters I need to deal with.”

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Posted 10 months ago

Hi Michael, Thank you for your 4-star review of Peter Best Insurance Services! We’re glad to hear you had a positive experience with our telephone service during your application. We understand that navigating the claims process can sometimes feel complex with multiple underwriters involved. Please know we’re here to help simplify that experience for you. If you have any questions or need further assistance, don’t hesitate to reach out! Best regards, Molly Peter Best

Posted 10 months ago

“Competitive premium for my car but when trying to insure my wife’s golf, she was asked to state any extras she specified when buying the car from new as though they were subsequent modifications which resulted in an uncompetitive quote. She therefore insured elsewhere.”

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Posted 10 months ago

Hi John, Thank you for your 4-star review of Peter Best Insurance Services! We appreciate your feedback regarding the competitive premium for your car. We're sorry to hear about the challenges encountered while insuring your wife's golf. We strive to offer the best possible experience and understand how frustrating it can be with such details. Your insights help us improve, and we hope you might consider us again in the future. Best regards, Molly Peter Best

Posted 10 months ago

Peter Best Insurance Services is rated 4.8 based on 1,272 reviews