“Your bank details do not include vehicle registration number. I have two vehicles, one of which was being changed all requiring pirates around the same time. Without knowing which payments referred to which vehicle made processing very difficult.”
Hi Terence,
Thank you for your feedback regarding your recent experience with Peter Best Insurance Services. We apologize for the confusion with the payment references and understand how that can complicate the process, especially with multiple vehicles involved. Your comments are invaluable, and we will certainly look into improving how we present payment information to our customers.
If there's anything else we can assist you with, please feel free to reach out.
Kind regards,
Molly
Peter Best
English