Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.84

4.8 Rating 1,030 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,030 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly efficient service but I have never had to make a claim so cannot comment on that aspect.”

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Posted 8 months ago

Hi Patrick, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We’re glad to hear that you experienced friendly and efficient service. While we hope you won’t need to make a claim, we’re here to make the process as smooth as possible should you ever need assistance in the future. Your feedback is greatly appreciated! Kind regards, Molly Peter Best

Posted 6 months ago

“Good and prompt service”

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Posted 8 months ago

Hi there, Thank you for your great 4-star review of Peter Best Insurance Services! We're glad to hear that you experienced good and prompt service. Your feedback is valuable to us as we strive to improve and provide excellent support. Kind regards, Molly Peter Best

Posted 6 months ago

“first time use but so far good”

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Posted 8 months ago

Hi John, Thank you for your positive 4-star review of Peter Best Insurance Services! We're glad to hear that your first experience with us has been good so far. We’re committed to providing excellent service and hope to exceed your expectations in the future. Kind regards, Molly Peter Best

Posted 6 months ago

“used this company many years ago, good to see they still put their customers first”

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Posted 9 months ago

Hi, Thank you for your kind 4-star review of Peter Best Insurance Services! We really appreciate your loyalty over the years and are glad to hear that we continue to prioritize our customers. Your feedback inspires us to keep up the good work! Kind regards, Molly Peter Best

Posted 6 months ago

“Pleased with quick response to my initial enquiry and pleased with the outcome, although the price was an increase from my previous year's car insurance through another company.”

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Posted 9 months ago

Hi Glyn, Thank you for your positive 4-star review of Peter Best Insurance Services! We're glad to hear that you were pleased with the quick response to your initial enquiry and the outcome. We understand that pricing can vary, and we appreciate your feedback as it helps us strive for better value. Kind regards, Molly Peter Best

Posted 6 months ago

“Instead of just an email with the poicy attached it. It seems i have to download an app and go searching for it.”

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Posted 9 months ago

Hi Roger, Thank you for your valuable feedback regarding your experience with Peter Best Insurance Services! We understand that navigating an app can sometimes feel less straightforward than receiving an email with your policy attached. We're always looking for ways to improve our service and appreciate your insights. If you have any further questions or need assistance, please don't hesitate to reach out. Kind regards, Molly Peter Best

Posted 6 months ago

“Too many emails after I've secured my insurance, but apart from that all's cool thank you”

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Posted 10 months ago

Hi Stuart, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We're glad to hear that everything else is going well. We appreciate your feedback regarding the volume of emails, and we will certainly take that into consideration to improve our communication. Kind regards, Molly Peter Best

Posted 6 months ago

“It was the most competitive quotation I could obtain”

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Posted 10 months ago

Hi Denis, Thank you for your great 4-star review of Peter Best Insurance Services! We're really pleased to hear that you found our quotation to be the most competitive. Your feedback is invaluable to us, and we’re committed to delivering exceptional service. Kind regards, Molly Peter Best

Posted 6 months ago

“Had to move one of my policies as your staff could not answer my questions.”

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Posted 10 months ago

Hi there, Thank you for your feedback regarding your experience with our staff at Peter Best Insurance Services. We're sorry to hear that we couldn't provide the answers you needed and understand how important clear communication is. Your thoughts are invaluable to us, and we’ll certainly work on improving our support. We hope to have the opportunity to serve you better in the future. Kind regards, Molly Peter Best

Posted 6 months ago

“Easy to complete, no problems.”

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Posted 10 months ago

Hi Martin, Thank you for your great 4-star review of Peter Best Insurance Services! We're glad to hear that you found the process easy and encountered no problems. Your feedback is important to us, and we aim to make your experience even better next time. Kind regards, Molly Peter Best

Posted 6 months ago

“Did what I wanted and insurance reasonable. Alas their commission at 60% is crippling!”

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Posted 10 months ago

Hi Stephen, Thank you for your feedback and for giving us a 4-star rating! We're glad to hear that we were able to meet your insurance needs at a reasonable price. We understand your concerns regarding commission rates and appreciate your honesty. Your insights are valuable to us as we continue to evaluate our services. Best regards, Molly Peter Best

Posted 6 months ago

“Quote was competitive, transfer of NCD from previous insurance company easy. Hoping I won't need to make a claim, but you only know how good an insurance company really is when you do, so reserving the highest score on that basis”

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Posted 10 months ago

Hi Paula, Thank you for your great 4-star review of Peter Best Insurance Services! We're glad to hear that you found our quote competitive and that the transfer of your no claims discount was smooth. We completely understand your perspective and appreciate your thoughtful approach to rating us. Should you ever need to make a claim, we hope your experience reflects our commitment to excellent service. Kind regards, Molly Peter Best

Posted 6 months ago

“Only giving 4 as this is first year price is cheaper than most of the bigger insurance companies service up to yet is good”

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Posted 10 months ago

Hi Stefan, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We're glad to hear that you've found our pricing competitive and that our service has been meeting your expectations so far. Your feedback is invaluable as we strive to improve and maintain our standards. Kind regards, Molly Peter Best

Posted 6 months ago

“Ok but a lot of unnecessary restrictions and add ons”

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Posted 10 months ago

Hi Philip, Thank you for your 4-star review of Peter Best Insurance Services! We appreciate your feedback regarding the restrictions and add-ons, as it helps us to improve our offerings. We're always striving to create a more straightforward experience for our clients. If you have any specific suggestions or concerns, please feel free to reach out to us directly. Kind regards, Molly Peter Best

Posted 6 months ago

“Straightforward renewal process for a Vintage car.”

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Posted 10 months ago

Hi George, Thank you for your great 4-star review of Peter Best Insurance Services! We’re pleased to hear that you found our renewal process straightforward for your vintage car. Your feedback helps us to continually improve, and we're always here to assist with any future needs you may have. Kind regards, Molly Peter Best

Posted 6 months ago

“Renewal was dearer than their price on comparisons sights, you feel like they’re making a mug out if you! Apart from that they’re OK”

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Posted 10 months ago

Hi Clive, Thank you for taking the time to share your feedback. We're sorry to hear that your renewal price was higher than what you saw on comparison sites – we understand how that can be frustrating. We’re always looking to improve, so we appreciate your input and will take it into consideration moving forward. We're glad to hear you found us OK overall, and we hope to provide an even better experience next time. Kind regards, Molly Peter Best

Posted 6 months ago

“The applicaton process was clear and quick. I will be sharing your details with others.”

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Posted 11 months ago

Hi there, Thank you for your great 4-star review of Peter Best Insurance Services! We’re delighted to hear that you found the application process clear and quick. Your willingness to share our details with others means a lot to us and helps us reach more customers. Kind regards, Molly Peter Best

Posted 6 months ago

“No gets 5 stars first time”

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Posted 11 months ago

Hi Ron, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We appreciate your perspective and understand that not everyone hits that perfect mark right away. We're committed to making your experience even better in the future, and we look forward to proving ourselves worthy of that fifth star next time! Kind regards, Molly Peter Best

Posted 6 months ago

“First time with this group but looking good. See how things go.”

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Posted 11 months ago

Hi Clifford, Thank you for your great 4-star review of Peter Best Insurance Services! We're glad to hear that your first experience with us is looking promising. We’re here to support you every step of the way, and we hope to exceed your expectations as time goes on. Kind regards, Molly Peter Best

Posted 6 months ago

“Like all insurance brokers/companies as a user you only find out how good they are if you need their services. 4 stars to date for ease of quotation, competitive pricing, efficency at setting up policy info etc. & communications.”

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Posted 11 months ago

Hi Allan, Thank you for your thoughtful 4-star review of Peter Best Insurance Services! We're glad to hear that you found our quoting process easy, our pricing competitive, and our efficiency up to par. We truly appreciate your feedback as it helps us continue to improve our services. We're here for you whenever you need assistance in the future! Kind regards, Molly Peter Best

Posted 6 months ago

Peter Best Insurance Services is rated 4.8 based on 1,030 reviews