Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.84

4.8 Rating 1,030 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,030 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to insure my classic on the internet”

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Posted 11 months ago

Hi Geoffrey, Thank you for your great 4-star review of Peter Best Insurance Services! We're delighted to hear that you found it very easy to insure your classic vehicle online. We always aim to make the process as smooth as possible, and your feedback helps us improve even further. Kind regards, Molly Peter Best

Posted 6 months ago

“Managed to get round complicated on line process ,spoke to Scott who sorted out insurance. Paying by instalments but aftergetting down to facts again online system was not easy but managed to sort it.insurance was renewed on time”

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Posted 11 months ago

Hi Roy, Thank you for your balanced 4-star review of Peter Best Insurance Services! We're pleased to hear that Scott was able to help you navigate the online process and get your insurance sorted out. We understand that the online system can be challenging at times, so we appreciate your perseverance. It's great to know your insurance was renewed on time! If you ever need further assistance, feel free to reach out. We're always here to help! Kind regards, Molly Peter Best

Posted 6 months ago

“Very good prices and helpful”

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Posted 11 months ago

Hi, Thank you for your wonderful 4-star review of Peter Best Insurance Services! We're thrilled to hear that you found our prices to be very good and that our team was helpful. Your support means a lot to us, and we’re always here to assist you with any further needs. Kind regards, Molly Peter Best

Posted 6 months ago

“I removed a car from my multi vehicle policy and qualified for two quotes now -each with cover strengths. This was all explained well to me and I took the cheaper one. My only wish is that you could name the documents in my insurance portal in a way a lay person could understand. And please show this year and last year as I spent ages reading old/out of date cover details.”

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Posted 11 months ago

Hi Stephanie, Thank you for your informative 4-star review of Peter Best Insurance Services! We’re pleased to hear you found our quotes and explanations clear and helpful. Your feedback regarding the naming of documents in the insurance portal is valuable, and we’ll definitely take it into consideration for future improvements. Additionally, we understand that having easy access to both this year’s and last year's details would be beneficial. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Kind regards, Molly Peter Best

Posted 6 months ago

“Satisfactory quote for what we required. Good communication, although maybe a few too many emails! Phone query answered promptly (no waiting in a queue).”

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Posted 11 months ago

Hi John, Thank you for your positive 4-star review of Peter Best Insurance Services! We’re glad to hear that you found our quote satisfactory and that our communication was effective. We appreciate your feedback regarding the frequency of emails, and we'll certainly take that into consideration as we aim to improve our service. It's great to know your phone query was addressed promptly—this is what we strive for! If you have any more queries or need assistance, feel free to reach out. Kind regards, Molly Peter Best

Posted 6 months ago

“Not bad service. . A good price for my classic car.”

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Posted 11 months ago

Hi Kacey, Thank you for your 4-star review of Peter Best Insurance Services! We're thrilled to hear that you found our service to be good and that you received a great price for your classic car. Your satisfaction is our priority, and we appreciate your feedback! If you have any further questions or need assistance, feel free to reach out. Kind regards, Molly Peter Best

Posted 6 months ago

“Very easy to use app.You are kept well informed of good products and competitive insurance deals.Very happy so far.”

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Posted 1 year ago

Hi, Thank you for your wonderful 4-star review of Peter Best Insurance Services! We're thrilled to hear that you find our app easy to use and that you appreciate the great products and competitive deals we offer. Your satisfaction means a lot to us, and we’re here to keep you informed and happy! Kind regards, Molly Peter Best

Posted 6 months ago

“I Insured my Toyota Supra MK4 a few weeks ago There have been some excellent comms from them to my email The Comp Insurance was very competitive... I have a Toyota Celica GT4, which I want to insure soon It's kitted out with a forged engine, roll bar, uporated suspension & brakes, decals etc. So, will be interested for anjother good quote v my previous Insurer...”

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Posted 1 year ago

Hi, Thank you so much for leaving us a 4-star rating for Peter Best Insurance Services. We truly appreciate your feedback and are thrilled to hear that you had a positive experience insuring your vehicle with us. We take great pride in providing excellent communication through email and ensuring competitive rates for our valued customers like you. Kind regards, Molly Peter Best

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us this 4 star review, your feedback is appreciated. We are delighted to know of your positive experience with our customer service. Kind regards, Molly Grove & Dean

Posted 1 year ago

“Very efficient”

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Posted 1 year ago

Hi, Thank you so much for taking the time to rate Peter Best Insurance Services with 4 stars! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our services. Kind regards, Molly Peter Best

Posted 1 year ago

“Very good service, very nice people to talk to so overall top service.”

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Posted 1 year ago

Hi, Thank you for taking the time to rate Peter Best Insurance Services with 4 stars! We appreciate your positive feedback and are delighted to hear that you found our service to be very good. Our team takes pride in providing top-notch service and it's always wonderful to know that our efforts are appreciated. Kind regards, Molly Peter Best

Posted 1 year ago

“provided what i needed at reasonable cost”

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Posted 1 year ago

Hi, Thank you so much for taking the time to give Peter Best Insurance Services a 4-star rating! We truly appreciate your feedback and are thrilled that we could provide you with what you needed at a reasonable cost. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future. Best regards, Molly Peter Best

Posted 1 year ago

“Fast efficient”

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Posted 1 year ago

Hi, Thank you for your wonderful 4-star rating and for choosing Peter Best Insurance Services! We appreciate your trust in our services and are delighted to hear that you found us fast and efficient. Delivering a seamless experience to our valued clients is our top priority, and your feedback serves as a motivation to keep up the good work. Best regards, Molly Peter Best

Posted 1 year ago

“Good service, Prompt quote. Pity no hard copy.......”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us this review, we are so pleased to know you are happy with the service and the quote offered. We will ensure to issue out a copy of the documents via post for yourself. Kind regards, Molly Peter Best

Posted 1 year ago

“Just a call 📞 10 minutes, all done 👌👍”

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Posted 1 year ago

Hi, Thank you for taking the time to leave this review, we are so pleased to know you are happy with the service from our contact centre. Kind regards, Molly Peter Best

Posted 1 year ago

“Very simple to set up in the app and great cover and price”

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Posted 1 year ago

Hi, We are delighted our team were able to help and offer a competitive price. Thank you for taking the time to leave us a positive review. Kind regards Jon Peter Best

Posted 1 year ago

“No issues thus far. Communication and customer service has been clear and concise.”

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Posted 1 year ago

Hi, We are thrilled to hear our team were able to help and appreciate the time taken to leave us a positive review. Kind regards Jon Peter Best

Posted 1 year ago

“They sell insurance. The process was pretty straight forward. Had call and waste 20 mins to get my card details removed from thier systems where as a check box to do this on the website could have done the job. Then i would rate it with 5 stars.”

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Posted 1 year ago

Hi, Thank you for the feedback and we are happy to hear of your positive experience with us. Kind regards Jon Peter Best

Posted 1 year ago

“Good helpful people. Tracker is fiddly and might be costly. Cover is good price but what will they be like if called upon? Watch out for updates!”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star review, the time taken is appreciated. Kind regards Jon Peter Best

Posted 1 year ago

“Very pleasant to deal with and great information”

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Posted 1 year ago

Hi, Thank you for sharing this review with us, we are glad to know you are happy with the service from our team. Kind regards, Molly Peter Best

Posted 1 year ago

Peter Best Insurance Services is rated 4.8 based on 1,030 reviews