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Peter Best Insurance Services Reviews

4.8 Rating 1,086 Reviews
98 %
of reviewers recommend Peter Best Insurance Services
4.8
Based on 1,086 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Documents Delivered On-time
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Peter Best Insurance Services Reviews
Anonymous
Anonymous  // 01/01/2019
This insurance policy provides a tracker for a MH. The tracker was defective on delivery with a non-functioning switch which could not be located. It needed replacement and according to the tracker company this was to be at my cost - £72. Peter Best offered a 50% reduction on this cost. Therefore, the conclusion from this is that the insurance company and their agents will supply you with defective equipment the replacement of which will cost you an extra £36. Deal with Peter Best at your peril!
Helpful Report
Posted 1 year ago
Hi, Please be advised that as per our earlier phone call a formal complaint has now been logged and you will receive your acknowledgement shortly. For any further queries please contact us via live chat and we will be happy to help. Kind regards, Jess Peter Best
Posted 1 year ago
Price quoted went up as soon as I paid for it. Had a call after a day saying they wanted another £40. So I cancelled the policy with wasn't due to start for another 20 days the told me there would be a £30 charge I said the policy doesn't start for another 20 days and at the time of the call they hadn't even taken the original payment fro my bank, but 7 days later the original price was refunded less £30. Totally outrageous I would understand if the policy had started but it wasn't due to start for 20 days. Would never use these again.
Helpful Report
Posted 1 year ago
Hi, Thank you for sharing your review with us, we have contacted you via email with our response. Should you wish to escalate this any further please contact us via email info@peterbestinsurance.co.uk or contact us via live chat or feedback form on our website. Kind regards, Jess Peter Best
Posted 1 year ago
Peter Best Insurance Services is rated 4.8 based on 1,086 reviews