Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.84

4.8 Rating 1,022 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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“Competitive prices easy to use website offering more cover than the main Insurance companies.”

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Posted 2 days ago

“Great all round service from the helpful staff making the process very clear and easy.”

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Posted 2 days ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that our helpful staff made the process clear and easy for you. Your satisfaction is our top priority, and your positive feedback truly means a lot to us! Best wishes, Team Peter Best Insurance Services

Posted 1 day ago

“Cant remember the girls name but she was so very good, made my insurence cheaper, and so polite.”

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Posted 3 days ago

Hi Grahame, Thank you for your fantastic 5-star review! We're so glad to hear that one of our team members could assist you in finding a more affordable insurance option while providing excellent service. Your kind words about her politeness mean a lot to us! Warm regards, Molly Team Peter Best Insurance Services

Posted 1 day ago

“Excellent service and Pricing 👍”

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Posted 3 days ago

Hi Stuart, Thank you for your amazing 5-star review! We’re thrilled to hear that you found our service and pricing to your satisfaction. Delivering excellent value and service is our utmost priority, and your positive feedback really motivates us to continue our efforts. Best wishes, Molly Peter Best Insurance Services

Posted 1 day ago

“No hassle. Fair price. Excellent customer service. A pleasure doing business. Thank you”

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Posted 3 days ago

Hi Lynda, Thank you for your wonderful 5-star review! We’re delighted to hear that you had such a positive experience with our service. Making your experience hassle-free and enjoyable is always our goal, and your kind words truly inspire our team to keep up the great work. Warm regards, Molly Team Peter Best Insurance Services

Posted 1 day ago

“Excellent Service”

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Posted 4 days ago

Hi Michael, Thank you so much for your excellent 5-star review! We're delighted to hear you experienced our commitment to providing outstanding service. It’s our priority to ensure you feel valued and taken care of. Your kind words inspire us to keep delivering the best for our customers. Best wishes, Molly Peter Best Insurance Services

Posted 1 day ago

“Good price, easy renewal online, no fuss .couldn't be better..”

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Posted 5 days ago

Hi, Thank you for your fantastic 5-star review! We're so pleased to hear that you found our renewal process easy and hassle-free. Your satisfaction is what we strive for, and it’s great to know we could deliver a seamless experience for you. Warm wishes, Molly Peter Best Insurance Services

Posted 1 day ago

“Great price for my classic Mercedes convertible.”

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Posted 6 days ago

Hi, Thank you for your amazing 5-star review! We're thrilled to hear that you found a great price for your classic Mercedes convertible. It's always our goal to provide the best value for our customers, and your satisfaction means the world to us. Best Regards, Emily Peter Best Insurance Services

Posted 5 days ago

“NO PROBLEMS , BUT AS I ALTERED THE ENGINE SIZE MY POLICY WAS CANCELLED.HAD TO START AGAIN.WITH A DIFFERENT COMPANY.”

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Posted 1 week ago

Hi, Thank you for your review and for the 5 stars! We appreciate your feedback. We're sorry to hear about the issue with your policy cancellation when you altered the engine size. We understand how frustrating that can be, but were glad we were able to produce you with a new policy to fit your demands and needs. Warm Regards, Emily Peter Best Insurance Services

Posted 5 days ago

“Polite and good service”

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Posted 1 week ago

Hi, Thank you for your lovely 5-star review! We're delighted to hear that you experienced polite and good service with us. Your satisfaction is our priority, and we’re always here to help whenever you need assistance. Kind Regards, Emily Peter Best Insurance Services

Posted 1 week ago

“Very good service, really helpful people to deal with. Still can’t get the app to work, every link that’s sent sends you to login page, which you cant do until you’ve registered.”

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Posted 1 week ago

Hi, Thank you for your great 5-star review! We're thrilled to know you found our service helpful. We understand that navigating the app can sometimes be tricky; please reach out to our support team, and they'll happily assist you with the login process. Your feedback is invaluable, and we're here to make your experience as seamless as possible. Best wishes, Peter Best Insurance Services

Posted 1 week ago

“Effortless switch, good communication - just need a realistic figure next year at renewal tine”

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Posted 1 week ago

Hi, Thank you for your fantastic 5-star review! We're thrilled to hear that you found the switch effortless and appreciated our communication. We understand the importance of getting a realistic figure at renewal, and we will certainly take your feedback into account to ensure a smooth experience next year. Best wishes, Peter Best Insurance Services

Posted 1 week ago

“I have been with Peter Best for many years and can recommend them. I recently had an issue and the person I spoke to was very helpful, but couldn't resolve it and put me in contact with a manager who was extremely helpful and got things resolved very quickly.”

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Posted 1 week ago

Hi Jon, Thank you so much for your wonderful 5-star review! We’re incredibly pleased to hear that you've been satisfied with our service over the years. It's great to know that our team provided helpful assistance, and we’re especially glad the manager could step in to resolve your issue promptly. Your trust and recommendation mean a lot to us. Looking forward to continuing to serve you! Warm regards, Molly Team Peter Best Insurance Services

Posted 1 week ago

“I have used Peter best for at least 20 years now . Currently have 3 classic cars insured . I like to speak to a real person , especially concerning classics / agreed values . Have always found the staff friendly , helpful and accommodating . No sales pressure or rushing . This year I did look at alternative brokers after a recommendation , however one large company , the guy was extremely pushy and rushing through the quote, which incidentally was no better given the cover than Peter Best . Obviously , I will be staying put !! Best regards , Ian”

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Posted 1 week ago

Hi Ian, Thank you so much for your wonderful 5-star review of Peter Best Insurance Services! We're truly grateful for your loyalty over the past 20 years and are delighted to hear that you've had such positive experiences with our team. It's important to us that our clients feel comfortable discussing their classic cars, and we appreciate your recognition of our friendly, accommodating service without any pressure. We're glad you found that our coverage remains top-notch compared to others, and we look forward to continuing to provide you with the best insurance experience possible. Best regards, Molly Team Peter Best Insurance Services

Posted 1 week ago

“Good service and very good prices.Well done”

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Posted 1 week ago

Hi Ian, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're thrilled to hear that you enjoyed our service and found our prices very appealing. Your appreciation means a lot to us, and we’re committed to delivering great experiences for all our customers. Warm regards, Team Peter Best Insurance Services

Posted 1 week ago

“very easy to deal with,price very competitive.can also discuss problems on the phone,great”

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Posted 1 week ago

Hi David, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're delighted to hear that you found us easy to deal with and appreciated the competitive pricing. It's great to know that you're able to discuss any issues with our team over the phone, as we strive to provide accessible and friendly support. Best wishes, Molly Team Peter Best Insurance Services

Posted 1 week ago

“Everything was dealt with efficiently and effectively with minimum fuss”

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Posted 2 weeks ago

Hi Brenda, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're thrilled to hear that everything was handled efficiently and effectively for you. It's our goal to provide hassle-free service, and your kind words inspire us to keep delivering just that. Warm regards, Molly Peter Best Insurance

Posted 1 week ago

“An uncomplicated and efficient renewal of my car insurance. Concise and clear information provided on the Statement when I was invited to renew with a clear breakdown of cost components. A minor administration query I had was promptly resolved by a friendly and helpful member of the PBIS team. Maintaining my premium unchanged was much appreciated. Good service, human interaction (as opposed to AI) and not automatic large increases in premiums with no real explanation as is the case with several other bigger and more advertised companies.”

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Posted 2 weeks ago

Hi there, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found the renewal process uncomplicated and appreciated the clear breakdown of costs. It's great to know that our team was able to assist with your query promptly and that you value the personal touch over automated responses. Your feedback truly motivates us to continue delivering excellent service. Best wishes, Molly Peter Best Insurance Services

Posted 1 week ago

“I have been pleased with the Peter Best Ins experience. Very clear and easy Web site. Communication outstanding. Thank you.”

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Posted 2 weeks ago

Hi Ely, Thank you so much for your wonderful 5-star review of Peter Best Insurance Services! We're delighted to know that you found our website easy to navigate and our communication outstanding. Your positive feedback means the world to us, and we’re here to provide you with excellent service anytime you need it! Warm regards, Team Peter Best Insurance Services

Posted 2 weeks ago

“I have a few vehicles insured with you. Always very competitive and so easy to deal with.”

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Posted 2 weeks ago

Hi Adrian, Thank you for your amazing 5-star review of Peter Best Insurance Services! We’re thrilled to hear that you find our rates competitive and appreciate the ease of working with us. Your satisfaction is our top priority, and we look forward to continuing to assist you with your insurance needs! Kind regards, Molly Peter Best insurance

Posted 2 weeks ago

Peter Best Insurance Services is rated 4.8 based on 1,022 reviews