Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.83

4.8 Rating 1,274 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,274 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 19th October 2025

Keith Clarke Keith Clarke

Peter Best Insurance Services 5 star review on 25th July 2025

Nigel Cocking Nigel Cocking

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very efficient”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to rate Peter Best Insurance Services with 4 stars! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our services. Kind regards, Molly Peter Best

Posted 1 year ago

“Very good service, very nice people to talk to so overall top service.”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to rate Peter Best Insurance Services with 4 stars! We appreciate your positive feedback and are delighted to hear that you found our service to be very good. Our team takes pride in providing top-notch service and it's always wonderful to know that our efforts are appreciated. Kind regards, Molly Peter Best

Posted 1 year ago

“provided what i needed at reasonable cost”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to give Peter Best Insurance Services a 4-star rating! We truly appreciate your feedback and are thrilled that we could provide you with what you needed at a reasonable cost. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future. Best regards, Molly Peter Best

Posted 1 year ago

“Fast efficient”

Helpful Report

Posted 1 year ago

Hi, Thank you for your wonderful 4-star rating and for choosing Peter Best Insurance Services! We appreciate your trust in our services and are delighted to hear that you found us fast and efficient. Delivering a seamless experience to our valued clients is our top priority, and your feedback serves as a motivation to keep up the good work. Best regards, Molly Peter Best

Posted 1 year ago

“Good service, Prompt quote. Pity no hard copy.......”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us this review, we are so pleased to know you are happy with the service and the quote offered. We will ensure to issue out a copy of the documents via post for yourself. Kind regards, Molly Peter Best

Posted 1 year ago

“Just a call 📞 10 minutes, all done 👌👍”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave this review, we are so pleased to know you are happy with the service from our contact centre. Kind regards, Molly Peter Best

Posted 1 year ago

“Very simple to set up in the app and great cover and price”

Helpful Report

Posted 1 year ago

Hi, We are delighted our team were able to help and offer a competitive price. Thank you for taking the time to leave us a positive review. Kind regards Jon Peter Best

Posted 1 year ago

“No issues thus far. Communication and customer service has been clear and concise.”

Helpful Report

Posted 1 year ago

Hi, We are thrilled to hear our team were able to help and appreciate the time taken to leave us a positive review. Kind regards Jon Peter Best

Posted 1 year ago

“They sell insurance. The process was pretty straight forward. Had call and waste 20 mins to get my card details removed from thier systems where as a check box to do this on the website could have done the job. Then i would rate it with 5 stars.”

Helpful Report

Posted 1 year ago

Hi, Thank you for the feedback and we are happy to hear of your positive experience with us. Kind regards Jon Peter Best

Posted 1 year ago

“Good helpful people. Tracker is fiddly and might be costly. Cover is good price but what will they be like if called upon? Watch out for updates!”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to leave us a 5 star review, the time taken is appreciated. Kind regards Jon Peter Best

Posted 1 year ago

“Very pleasant to deal with and great information”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing this review with us, we are glad to know you are happy with the service from our team. Kind regards, Molly Peter Best

Posted 2 years ago

“Gave a very competitive quote and it was straightforward to complete the requirements to effect cover on line.”

Helpful Report

Posted 2 years ago

Hi, Thank you for taking the time to review us, we are so happy to know you are satisfied with the online service. Kind regards, Molly Peter Best

Posted 2 years ago

“Efficient chat service”

Helpful Report

Posted 2 years ago

Hi, We are delighted to know you are pleased with our online chat service. Thank you for sharing this positive review. Kind regards, Molly Peter Best

Posted 2 years ago

“Your online service was clear and professional, and the cost was competitive in comparison to other quotes. I hope that it is the same service if I should need to make a claim”

Helpful Report

Posted 2 years ago

Hi, Thank you we appreciate the time taken to leave us a review and are so glad to know you are satisfied with the online service.. Kind regards, Molly Peter Best.

Posted 2 years ago

“I purchased a policy and received an email telling me that I had to call a certain number to confirm my identity. I did that and the operator knew nothing about having to phone in and advised that my policy was in place.”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we apologise for any confusion with our validation process. Kind regards, Molly Peter Best

Posted 2 years ago

“My major complaint would be the documents sent by email are so faint that when it comes to printing them out they are virtually unreadable. Would appreciate them being sent again.”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we can confirm that we have re issued a copy of the documents via email and post. Kind regards, Molly Peter Best

Posted 2 years ago

“Service was ok, but never actually received my insurance documents by post , still waiting .”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services and can confirm that your documents have now been re posted. Kind regards, Molly Peter Best

Posted 2 years ago

“Easy company to work with”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 5 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Peter Best

Posted 2 years ago

“Good customer service answered all my questions”

Helpful Report

Posted 2 years ago

Hi, Thank you for sharing your positive review with us, we are pleased to hear your happy with our services. Kind regards, Molly Peter Best

Posted 2 years ago

“Good company”

Helpful Report

Posted 2 years ago

Hi, Thank you, we appreciate the time taken to leave us a 4 star review and are delighted to hear you are pleased with the service. Kind regards, Molly Peter Best

Posted 2 years ago

Peter Best Insurance Services is rated 4.8 based on 1,274 reviews