Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.83

4.8 Rating 1,154 Reviews

98 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 25th July 2025

Nigel Cocking Nigel Cocking

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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English

“Always faultless service”

Helpful Report

Posted 4 weeks ago

Hi Maria, Thank you for your fantastic 5-star review! We're delighted to hear that you always receive faultless service from us. Your feedback means a lot, and we’re committed to maintaining that high standard for you! Kind Regards Jess Peter Best.

Posted 4 weeks ago

“Quick phone call and polite call handler”

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Posted 4 weeks ago

Hi Andrew, Thank you for your wonderful 5-star review! We're glad to hear you had a quick and polite experience with our call handler. Your satisfaction is important to us, and we appreciate your feedback! Kind Regards Jess Peter Best.

Posted 4 weeks ago

“I/we have been insured with a large company previously for many years,having not claimed from them each year my premiums have just escalated over the years and I feel I have been paying to high a premium due to floods etc,we have moved over our cars and motorbike to Peter Best Insurance Services and will duely move over our house and contents insurance of which we have never claimed,as soon as we are able,at present we are happy to be insured with Peter Best Insurance Services,Christine&Glenn Pardoe”

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Posted 1 month ago

Hi Christine & Glenn, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you have made the switch to Peter Best Insurance Services and that you're satisfied with your experience so far. We truly appreciate your trust in us and look forward to providing you with the same exceptional service for your house and contents insurance when you’re ready! Kind Regards Jess Peter Best.

Posted 4 weeks ago

“I have had nothing but brilliant service from the team.”

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Posted 1 month ago

Hi Paul, Thank you so much for your amazing 5-star review! We're overjoyed to hear you enjoyed brilliant service from our team. Your satisfaction is our top priority, and we appreciate your feedback! Kind Regards Jess Peter Best.

Posted 4 weeks ago

“All fine. Easy to set up and hopefully won’t need to make any claims”

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Posted 1 month ago

Hi Mavis, Thank you for your fantastic 5-star review! We're delighted to hear that you found the setup process easy. We wish you all the best and hope you never need to make a claim! Your positive feedback means a lot to us! Kind Regards Jess Peter Best.

Posted 4 weeks ago

“The staff are so polite, nothing is to much to do. The bad point i think is i insurned my car two weeks later sold that car, told them i had sold car. four weeks later bought another old car, rang to get insurance they told me the price of insurance, paid it then said what about the money i paid for before with the other car was told i had lost that, realy surprized, probly will not renew next year them. Bad decision.”

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Posted 1 month ago

Hi Grahame, Thank you for taking the time to share your experience with us. We truly appreciate your kind words about our staff's politeness and willingness to assist. However, we’re sorry to hear about the confusion regarding your car insurance. Your feedback is important to us, and we will take it into consideration for improving our processes. We hope you'll reconsider for next year! Kind Regards Jess Peter Best.

Posted 4 weeks ago

“good value, professional service”

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Posted 1 month ago

Hi Ian, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our service to be both professional and a great value. Your feedback is greatly appreciated and motivates us to continue delivering the best possible experience. Kind Regards Jess Peter Best.

Posted 4 weeks ago

“Free hassle one of the best insurance”

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Posted 1 month ago

Hi Ioan-Liviu, Thank you so much for your 5-star review! We're thrilled to hear that you found our services hassle-free and among the best for insurance. Your satisfaction is what drives us, and we truly appreciate your positive feedback! Kind Regards Jess Peter Best.

Posted 4 weeks ago

“Excellent price and service was great.”

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Posted 1 month ago

Hi, Thank you for your 5-star review! We're delighted to hear that you found our prices excellent and our service great. Your satisfaction is our priority, and we appreciate your kind words! Best wishes, Emily Peter Best Insurance Services

Posted 1 month ago

“I spotted their advert in my Lotus Drivers Club magazine. The service I received from the start of the phone call to the end was extremely helpful, efficient and easy. Needless to say...the price was very competitive as well.”

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Posted 1 month ago

Hi, Thank you for your fantastic 5-star review! We’re so pleased to hear that you found our service helpful, efficient, and easy to navigate. It’s great to know that you spotted us in the Lotus Drivers Club magazine! We’re committed to providing competitive pricing and outstanding service, so your kind words truly mean a lot to us. Warm regards, Emily Peter Best Insurance Services

Posted 1 month ago

“Luck enough to not have needed to make a claim, but the renewal process is efficient”

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Posted 1 month ago

Hi there, Thank you for your 5-star review! We're glad to hear that you've found the renewal process efficient. It's always our aim to make things as smooth as possible for our customers, and we appreciate your positive feedback. If you ever need assistance in the future, don’t hesitate to reach out! Kind Regards Jess Peter Best

Posted 1 month ago

“Fair and informative”

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Posted 1 month ago

Hi Ryan, Thank you for your 5-star review! We’re thrilled to hear that you found our service fair and informative. Providing clear and helpful information is our priority, and your feedback truly makes our day! If you have any further questions or need assistance, feel free to reach out. Kind Regards Jess Peter Best

Posted 1 month ago

“Average rating. Prices very competitive, but unfortunately I cannot rate an insurance company until I've made a claim.”

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Posted 1 month ago

Hi Barry, Thank you for your feedback! We understand that you feel you can’t fully evaluate our services until you’ve made a claim, and we completely agree. We’re committed to providing excellent support when it matters most. If you have any questions or need assistance in the meantime, don’t hesitate to reach out. Kind Regards Jess Peter Best.

Posted 1 month ago

“I have given 4 stars it is the first time have been with you so i will see how it goes.”

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Posted 1 month ago

Hi Brian, Thank you for your 4-star review! We're glad to hear you're giving us a try, and we hope your experience with Peter Best Insurance Services exceeds your expectations. We’re here to assist you every step of the way! Kind Regards Jess Peter Best.

Posted 1 month ago

“Excellent service, this is an insurer I will stick with :)”

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Posted 1 month ago

Hi Gary, Thank you for your fantastic 5-star review! We're so glad to hear you had an excellent experience with us and that you plan to stick with Peter Best Insurance Services. Your support means the world to us! If you ever need anything in the future, please feel free to reach out. Kind Regards Jess Peter Best.

Posted 1 month ago

“Excellent service, very professional and friendly and found me great insurance for my 50 year olf Triumph Stag”

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Posted 1 month ago

Hi Jonathan, Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed our service and found the perfect insurance for your Triumph Stag. We pride ourselves on being both professional and friendly, and it's great to know we hit the mark with you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Kind regards, Molly Peter Best

Posted 1 month ago

“Highly recommended insurance provider.”

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Posted 1 month ago

Hi Doug, Thank you so much for your fantastic 5-star review! We truly appreciate your recommendation and are delighted to know you had a great experience with us. Your trust means a lot, and we're here to assist with any of your insurance needs in the future. Warm regards, Molly Peter Best

Posted 1 month ago

“Would be nice if we are informed when you take out the money, and why is it taken early??”

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Posted 1 month ago

Hi, Thank you for the 4 star review. With regards to the auto renewal payment being taken 7 days prior, we do inform you of this on the renewal notice that gets sent to your customer account 21 days prior to the renewal date. The reason we collect it 7 days prior is because if the auto renewal payment is unsuccessful the customer then has 7 days to contact us and provide updated payment details. If we did it on the day of renewal and the customer didn't receive the notification in time there is a chance that the customer would be left uninsured. We hope this clears up any queries you have, please contact us via our website if you wish to discuss this any further. Kind regards, Molly Peter Best

Posted 1 month ago

“Only had the policy for 2 weeks but the process of getting the policy and its cost were very good”

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Posted 1 month ago

Hi Lindsey, Thank you for your kind review! We’re happy to hear that you found the process of getting your policy and its cost to be satisfactory. We’re here to help you every step of the way, and we appreciate your trust in us for your insurance needs. Kind regards, Molly Peter Best

Posted 1 month ago

“Excellent communication. Excellent service. Best price.”

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Posted 1 month ago

Hi there, Thank you for your wonderful review! We’re thrilled to hear that you were impressed with our communication, service, and pricing. Your satisfaction means the world to us, and we’re here to support you anytime you need. Warm wishes, Team Peter Best Insurance Services

Posted 1 month ago

Peter Best Insurance Services is rated 4.8 based on 1,154 reviews