Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.83

4.8 Rating 1,211 Reviews

98 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,211 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 19th October 2025

Keith Clarke Keith Clarke

Peter Best Insurance Services 5 star review on 25th July 2025

Nigel Cocking Nigel Cocking

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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English

“Good service with great prices, always on hand to help with any issues..”

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Posted 2 months ago

Hi John, Thank you for your great 4-star review! We're so glad to hear that you experienced good service and found our prices to be helpful. If you have any questions or need assistance in the future, we're always here to help! Kind Regards Jess Team Peter Best Insurance Services

Posted 2 months ago

“Very helpful with extremely competitive prices.”

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Posted 2 months ago

Hi Andrew, Thank you for your fantastic 5-star review! We’re thrilled to know that you found our service helpful and our prices competitive. Your kind words motivate us to keep providing the best for our customers! Kind Regards Jess Team Peter Best Insurance Services

Posted 2 months ago

“I needed to arrange insurance for a new car urgently, as my current insurer didn’t cover it. I found Peter Best through Gocompare and very quickly arranged it with them. The process was very straightforward.”

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Posted 2 months ago

Hi William, Thank you for your fantastic 5-star review! We're thrilled to hear that you found the process of arranging your insurance to be so straightforward. Your satisfaction is our priority, and it’s wonderful to know we could assist you promptly! Kind Regards Jess Team Peter Best Insurance Services

Posted 2 months ago

“A competive price pleasant young lady to converse with.”

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Posted 2 months ago

Hi Carol, Thank you for your wonderful 5-star review! We're delighted to hear that you found our pricing competitive and enjoyed chatting with our team. Your feedback truly encourages us to keep delivering friendly and efficient service! Kind Regards Jess Team Peter Best Insurance Services

Posted 2 months ago

“Good service and importantly operatives that you can actually speak to 👍”

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Posted 2 months ago

Hi Mark, Thank you for your great 4-star review! We’re glad to hear that you appreciate the service and our approachable team. Your feedback really helps us strive for excellence! Kind wishes, Molly Peter Best Insurance Services

Posted 2 months ago

“Obtained a quotation via a price comparison site. Best quotation was via Peter Best. Took out the insurance easily on line with no issues at all.”

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Posted 2 months ago

Hi Gary, Thank you for your amazing 5-star review! We’re so pleased to hear that you found our quotation process easy and seamless. Your feedback means a lot to us and inspires our team to continue providing excellent service! Kind regards, Molly Peter Best Insurance Services

Posted 2 months ago

“Very good so far”

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Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We're thrilled to hear that you are having a very good experience with us so far. Your feedback motivates our team to keep delivering the best service possible! Kind regards, Molly Peter Best Insurance Services

Posted 2 months ago

“Great service, always very competitive.”

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Posted 2 months ago

Hi Angelo, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you find our service competitive and satisfactory. Your positive feedback truly motivates our team to keep delivering the best for our customers! Kind wishes, Molly Peter Best Insurance Services

Posted 2 months ago

“Great service”

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Posted 2 months ago

Hi Janet, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you experienced great service with us. Your satisfaction is our top priority, and we’re always here to provide support whenever you need it. Kind regards, Molly Peter Best Insurance Services

Posted 2 months ago

“Reassuring to deal with a company with great reputation.”

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Posted 2 months ago

Hi Colin, Thank you so much for your wonderful 5-star review! We're glad to hear that you find reassurance in working with a company that has a great reputation. Your trust means everything to us, and we’re here to support your insurance needs every step of the way! Kind regards, Molly Peter Best Insurance Services

Posted 2 months ago

“Offered a good choice of alternative insurance for my classic car and settled on a policy that gave the same great cover and an additional driver for only an extra £2/month. Very happy with this option, and it was all set up to my satisfaction in no time at all. I do feel that PBIS did go the extra mile to get me the cover I wanted, and worked well to keep me as a loyal customer. Very Happy to recommend PBIS for matching any motoring insurance needs.”

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Posted 2 months ago

Hi David, Thank you so much for your amazing 5-star review! We’re thrilled to hear that you found a perfect insurance policy for your classic car that exceeded your expectations. It’s fantastic to know that our team went the extra mile to ensure your satisfaction. Your recommendation means a lot to us, and we're always here to help with any of your motoring insurance needs in the future! Kind regards, Molly Peter Best Insurance Services

Posted 2 months ago

“I have yet to use PB Ins Services but if their internet services when I bought the policy are anything to go by I am sure it will be a positive experience.”

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Posted 2 months ago

Hi Lynda, Thank you for your fantastic 5-star review! We're thrilled to hear that your initial experience with our internet services was positive. We're committed to ensuring that your future interactions with us are equally satisfying. Should you need anything, we’re always here to help! Kind regards, Molly Peter Best Insurance Services

Posted 2 months ago

“Always found peter best to easy to deal with and competitive for classic car needs”

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Posted 2 months ago

Hi Paul, Thank you for your outstanding 5-star review! We're delighted to hear that you find it easy to deal with us and that our offerings are competitive for your classic car needs. Your feedback truly encourages us to keep providing the best service possible! Kind Regards Jess Peter Best.

Posted 2 months ago

“Competative and efficient , everything went smoothly.”

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Posted 2 months ago

Hi Paul, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our services competitive and efficient, and that everything went smoothly for you. Your support means the world to us, and we're here whenever you need assistance in the future! Kind Regards Jess Peter Best.

Posted 2 months ago

“PBIS has good customer service. Telephone customer service contacts answer very quickly and are very helpful customer service staff. The only bad side is that they (C/Service) take my credit card details, including the security 3-digit PIN number, over the phone, instead of using a phone keypad, as a secure transaction. I would like the particular card charging services to be done by allowing customers to use the phone keypad, as a secure transaction.”

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Posted 2 months ago

Hi, Thank you for your thoughtful 4-star review! We're glad to hear that you had a positive experience with our customer service team. Your feedback about the payment process is valuable to us, and we understand the importance of secure transactions. We’ll definitely look into ways to enhance that aspect for our customers. Kind Regards Jess Peter Best.

Posted 2 months ago

“Great service”

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Posted 2 months ago

Hi Linda, Thank you for your amazing 5-star review! We're so pleased to hear that you experienced great service with us. Your satisfaction is our top priority, and we truly appreciate your kind words! Kind Regards Jess Peter Best.

Posted 2 months ago

“Quick easy and no quibble on the quote”

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Posted 2 months ago

Hi Paul, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our quote process quick and easy without any fuss. Your feedback means a lot to us, and we're here to ensure your experience is just as seamless in the future! Kind Regards Jess Peter Best.

Posted 2 months ago

“Always faultless service”

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Posted 2 months ago

Hi Maria, Thank you for your fantastic 5-star review! We're delighted to hear that you always receive faultless service from us. Your feedback means a lot, and we’re committed to maintaining that high standard for you! Kind Regards Jess Peter Best.

Posted 2 months ago

“Quick phone call and polite call handler”

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Posted 2 months ago

Hi Andrew, Thank you for your wonderful 5-star review! We're glad to hear you had a quick and polite experience with our call handler. Your satisfaction is important to us, and we appreciate your feedback! Kind Regards Jess Peter Best.

Posted 2 months ago

“I/we have been insured with a large company previously for many years,having not claimed from them each year my premiums have just escalated over the years and I feel I have been paying to high a premium due to floods etc,we have moved over our cars and motorbike to Peter Best Insurance Services and will duely move over our house and contents insurance of which we have never claimed,as soon as we are able,at present we are happy to be insured with Peter Best Insurance Services,Christine&Glenn Pardoe”

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Posted 2 months ago

Hi Christine & Glenn, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you have made the switch to Peter Best Insurance Services and that you're satisfied with your experience so far. We truly appreciate your trust in us and look forward to providing you with the same exceptional service for your house and contents insurance when you’re ready! Kind Regards Jess Peter Best.

Posted 2 months ago

Peter Best Insurance Services is rated 4.8 based on 1,211 reviews