Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.84

4.8 Rating 1,086 Reviews

98 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,086 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 25th July 2025

Nigel Cocking Nigel Cocking

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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English

“Until a claim is made, don’t feel a comparison can be made. Disappointed that schedule and certificate had to be printed from App. Would have preferred a postal copy.”

Helpful Report

Posted 2 weeks ago

Hi Clive, Thank you for your feedback! We understand that the digital nature of our documents may not be ideal for everyone, and we appreciate your insight. Your experience during the claims process is significant to us, and we're here to support you whenever that time comes. Kind regards, Molly Peter Best

Posted 2 weeks ago

“Dealt with my omission (forgot to add my wife to car insurance). Speedily resolved (with humour) and even got some money back!!”

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Posted 2 weeks ago

Hi there, Thank you for your glowing review! We're thrilled to hear that we could quickly sort out your omission with a touch of humor and even managed to get some money back for you! We always strive for the best for our customers, and it’s heartening to know we hit the mark. Kind regards, Molly Peter Best

Posted 2 weeks ago

“I haven't really needed much of your service for the time being, but you had a very competitive cost for insuring my car, and it was very easy to set it up.”

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Posted 2 weeks ago

Hi Sima, Thank you so much for your wonderful review! We're delighted to hear that you found our car insurance to be competitively priced and that you had an easy setup experience. We're here to help whenever you need us! Warm regards, Molly Peter Best Insurance Services

Posted 2 weeks ago

“I had a very competitive quote from a friendly agent. I took out an instance on the strength of the quote. I also down loaded the PBI app, this is a very useful tool. I would recommend this company on the strength of my dealings with them.”

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Posted 2 weeks ago

Hi there, Thank you for your incredible review! We're so pleased to hear that you found a competitive quote with a friendly agent and that the PBI app has proven to be a helpful tool for you. Recommendations like yours inspire us to continue delivering top-notch service. Warm regards, Molly Peter Best Insurance Services

Posted 2 weeks ago

“All good so far and the cost of the insurance was considerably less than what I was paying before.”

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Posted 3 weeks ago

Hi, Thank you for your fantastic review! We’re delighted to hear that you found our insurance to be cost-effective compared to what you were paying before. Your satisfaction is what motivates us to keep doing our best. Kind Regards, Emily Peter Best

Posted 2 weeks ago

“No probs at all,quick and easy”

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Posted 3 weeks ago

Hi, Thank you for your fantastic review! We're thrilled to know that you found the process quick and easy. Your satisfaction is what drives us to deliver the best service possible. Best wishes, Emily Peter Best

Posted 2 weeks ago

“Hi great thank you for your services.”

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Posted 3 weeks ago

Hi Anthony, Thank you for your wonderful review! We’re so glad to hear that you’re happy with our services. Your satisfaction is our top priority, and your kind words mean a lot to us. Warm wishes, Jess Team Peter Best Insurance Services

Posted 3 weeks ago

“Tip top service for over 20 years and all your colleagues are delightful but sometimes the requested posted copy documentation comes muddled up with some items missing .As a whole though would thoroughly recommend you .”

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Posted 3 weeks ago

Hi Peter, Thank you for your kind review and for being a valued customer for over 20 years! We’re delighted to hear that you find our service tip-top and that our team is a delight to work with. We apologize for the confusion with the posted documentation and appreciate your feedback as we work on improving this aspect. Your recommendation means a lot to us! Warm regards, Jess Team Peter Best Insurance Services

Posted 3 weeks ago

“AAA++ Superb”

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Posted 3 weeks ago

Hi there, Thank you for your AAA++ superb review! We're thrilled to hear that you had such a positive experience with us. Your kind words inspire us to keep striving for excellence in every aspect of our service. Warm regards, Molly Team Peter Best Insurance Services

Posted 3 weeks ago

“I was charged for changing my registration number for a private one.no other insurance company as ever charged for changing to a private plate”

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Posted 3 weeks ago

Hi Michael, Thank you for your 4-star review! We appreciate your feedback on the charge for changing your registration number. It's always our goal to be transparent and provide competitive options, and we value your insight on this matter. We’re always looking for ways to improve our services and your comments will help as we continue to enhance our offerings. Wishing you all the best, Molly Peter Best Insurance Services

Posted 3 weeks ago

“Very good service”

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Posted 3 weeks ago

Hi, Thank you for your fantastic 5-star review! We're so glad to hear that you received very good service from us. Your positive feedback is truly appreciated and encourages us to keep providing the best for our customers. Best Regards, Emily Peter Best Insurance

Posted 3 weeks ago

“Easy to use, and a very good price.”

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Posted 3 weeks ago

Hi, Thank you for your wonderful 5-star review! We're delighted to know that you enjoyed our service and found everything to your satisfaction. Your feedback truly motivates us to continue delivering great experiences. Best wishes, Emily Peter Best Insurance

Posted 3 weeks ago

“Price very good,I am pleased I can pay monthly,I used to believe that you can only review a car insurance by the way they handle a claim but this is untrue hopefully they won't need too.”

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Posted 3 weeks ago

Hi, Thank you for your fantastic 5-star review! We're happy to hear that you found our prices good and the option to pay monthly suits your needs. Your insights about car insurance are valuable, and we’re here to support you every step of the way. Hopefully, you won’t need to use our claims service, but if you do, we’ll be here to help! Warm regards, Emily Peter Best Insurance

Posted 3 weeks ago

“Very happy with car insurance quote/price - the whole process was very simple and easy and the portal is easy to use and follow.”

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Posted 3 weeks ago

Hi, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found the whole process simple and easy, and that our portal met your needs. Your satisfaction is our top priority, and your feedback keeps us motivated to provide an excellent experience for all our customers. Kind Regards, Emily Peter Best Insurance

Posted 3 weeks ago

“Straightforward process.”

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Posted 3 weeks ago

Hi, Thank you for your excellent 5-star review! We're thrilled to hear that you found the process straightforward. Your feedback means a lot to us and inspires our team to keep things simple and efficient for our valued customers. Kind Regards, Emily Peter Best Insurance

Posted 3 weeks ago

“No problems, easy and friendly staff Price was also very competitive.”

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Posted 4 weeks ago

Hi Alan, Thank you so much for your outstanding 5-star review! We're thrilled to hear that you had a smooth experience with our friendly staff and found our prices to be competitive. Your satisfaction means a lot to us! Warm regards, Molly Peter Best Insurance

Posted 4 weeks ago

“OK so far. Good enough price. Got my documents. Not had to try any claims or amendments.”

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Posted 1 month ago

Hi Peter, Thank you for your positive 5-star review! We're glad to hear that you're satisfied with the price and have received your documents promptly. If you have any questions or need assistance with claims or amendments in the future, please don't hesitate to reach out. Kind regards, Molly Peter Best Insurance Services

Posted 4 weeks ago

“Great deal at a great price.”

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Posted 1 month ago

Hi John, Thank you for your wonderful 4-star review! We're delighted to hear you found a great deal at a great price. Your feedback is invaluable to us as we strive to offer the best possible service. Warm regards, Molly Peter Best

Posted 1 month ago

“Very good, got us a very good quotation and gave us an excellent service”

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Posted 1 month ago

Hi Carol, Thank you for your fantastic 5-star review! We're so pleased to hear that you received a very good quotation and excellent service from us. Your satisfaction is our top priority, and your kind words inspire us to keep delivering our best! Warm regards, Molly Peter Best

Posted 1 month ago

“Joshua Priest was most helpful and obliging”

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Posted 1 month ago

Hi William, Thank you for your kind 5-star review! We're thrilled to hear that Joshua Priest was helpful and obliging during your experience with us. Your feedback encourages us to continue providing exceptional service to our valued customers. Warm regards, Molly Peter Best

Posted 1 month ago

Peter Best Insurance Services is rated 4.8 based on 1,086 reviews