Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.83

4.8 Rating 1,246 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,246 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 19th October 2025

Keith Clarke Keith Clarke

Peter Best Insurance Services 5 star review on 25th July 2025

Nigel Cocking Nigel Cocking

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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English

“Great price and service offered on my 2005 Jeep Wrangler Sahara Plus recently, well worth a try next time you’re looking for a renewal or new insurance policies, you may be surprised with what they can offer.”

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Posted 3 months ago

Hi David, Thank you for the incredible 5-star review! We’re delighted to hear that you found our prices and service to be top-notch for your Jeep Wrangler Sahara Plus. Your recommendation means a lot to us, and we can't wait to assist you again in the future! Kind Regards, Jess Peter Best.

Posted 3 months ago

“The company is very helpful, just what I needed as low mileage car. Well done”

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Posted 3 months ago

Hi Kevin, Thank you for the wonderful 5-star review! We're delighted to hear that our service was just what you needed for your low mileage car. Your kind words truly motivate us to keep doing our best! Kind Regards, Jess Peter Best.

Posted 3 months ago

“Brilliant service , really easy to do business with”

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Posted 3 months ago

Hi Graham, Thank you for your amazing 5-star review! We’re thrilled to hear you found our service brilliant and easy to work with. Your kind words mean a lot to us and encourage our team to continue delivering top-notch service! Kind regards, Molly Peter Best Insurance Services

Posted 3 months ago

“Really easy to use and good value for money.”

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Posted 3 months ago

Hi Graham, Thank you for the wonderful 5-star review! We’re so pleased to hear that you found us easy to use and a great value for your money. Your feedback is incredibly appreciated and inspires us to keep delivering excellent service! Kind wishes, Molly Peter Best Insurance Services

Posted 3 months ago

“Very easy to complete and all details fully explained”

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Posted 3 months ago

Hi there, Thank you for the excellent 5-star review! We’re delighted to hear that you found the process easy and the details well explained. Your feedback truly motivates us to keep providing the best service possible! Kind regards, Molly Peter Best Insurance Services

Posted 3 months ago

“Professional services at a good price”

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Posted 3 months ago

Hi Peter, Thank you for your fantastic 5-star review! We’re really glad to hear that you found our services professional and competitively priced. Your satisfaction is our top priority, and we truly appreciate your support! Kind regards, Molly Peter Best Insurance Services

Posted 3 months ago

“Your service was first class so easy to do online so I would definitely recommend to friends and family”

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Posted 3 months ago

Hi there, Thank you for the amazing 5-star review! We’re thrilled to hear that you found our service first-class and easy to navigate online. Your recommendation means so much to us, and we’re here for you and your friends and family anytime! Kind regards, Molly Peter Best Insurance Services

Posted 3 months ago

“Best service I have received by a insurance brooker by far Always give the best prices and is completely hassle free Hence why I have stayed with you for multiple years Thank you and keep up the good work 👏”

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Posted 3 months ago

Hi Paul, Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you’ve had such a positive experience with our service over the years. Providing hassle-free service and the best prices is what we strive for, and your continued support means the world to us! Kind regards, Molly Peter Best Insurance Services

Posted 3 months ago

“A very professional comprehensive service via the telephone and a great price what's not to like”

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Posted 3 months ago

Hi Gary, Thank you for the fantastic 5-star review! We’re delighted to hear that you found our service professional and comprehensive, and that you enjoyed a great price. It's always our goal to provide excellent value and support to our clients! Kind regards, Molly Peter Best Insurance Services

Posted 3 months ago

“Excellent over many years - no fuss”

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Posted 3 months ago

Hi Arthur, Thank you for the fantastic 5-star review! We’re so pleased to hear you’ve had an excellent experience with us over the years and appreciate your trust. It's always our aim to keep things simple and fuss-free for our valued clients! Kind regards, Molly Peter Best Insurance Services

Posted 3 months ago

“Amazing experience with Peter Best Insurance. Highly recommended!!!”

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Posted 3 months ago

Hi Abraham, Thank you for the amazing 5-star review! We’re so glad to hear you had such a positive experience with us and appreciate your recommendation. Your support truly motivates our team to keep providing the best service possible! Kind regards, Molly Peter Best Insurance Services

Posted 3 months ago

“Simple easy and the cheapest no hassle the Batmobile is a leagle beagle ❤️”

Peter Best Insurance Services 5 star review on 2nd October 2025

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Posted 3 months ago

Hi Ruth, Thank you for the wonderful 5-star review! We're thrilled to hear you found our services simple, easy, and affordable. It's great to know that the Batmobile is all set legally! If you need anything else, just reach out anytime. Kind regards, Molly Peter Best Insurance Services

Posted 3 months ago

“This is my first time to have used Peter Best Insurance Services and hope it won’t be the last. The best quote I’ve had. Thank you.”

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Posted 3 months ago

Hi Delia, Thank you for the amazing 5-star review! We’re so glad you had a great experience with us and found the best quote. Your support means a lot to us! We hope to serve you again in the future. Kind wishes, Molly Peter Best Insurance Services

Posted 3 months ago

“Easy and very affordable thank you”

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Posted 3 months ago

Hi Bev, Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our services easy and affordable. Your kind words truly motivate us to keep delivering the best for our customers. If you ever need assistance, we're always here to help! Kind wishes, Molly Peter Best Insurance Services

Posted 3 months ago

“We are new customers and we have noticed how helpful PB have been. We look forward to a long association.”

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Posted 3 months ago

Hi Roy, Thank you for the fantastic 5-star review! We're delighted to hear that you've found our team helpful after joining us. We truly value the opportunity to work with you and look forward to building a long-lasting relationship. If you need anything at all, just give us a shout! Kind wishes, Molly Peter Best Insurance Services

Posted 3 months ago

“I am mostly happy with the service, but I am having extreme difficulty with accessing my account and documentation using the app. It sends me round in circles telling me I have a temporary password and not allowing me to set up a new one. Most frustrating, so I have to telephone if I have an issue. FaceTime”

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Posted 3 months ago

Hi Vivian, Thank you for your feedback and for sharing your experience with our app. We apologize for the difficulties you've encountered while trying to access your account. We understand how frustrating it can be and are actively working to resolve these issues to enhance your experience. If you need any assistance, feel free to reach out to our team anytime. Kind regards, Molly Peter Best Insurance Services

Posted 3 months ago

“Car insurance came up for renewal. Search on comparison sites to best deal. Peter Best lived up to their name with Best Price and Best Cover. Saved nearly £200 compared to my renewal price and got the same/better cover and lower excess.”

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Posted 3 months ago

Hi there, Thank you for the wonderful 5-star review! We’re thrilled to hear that you found the best price and cover with us. Saving nearly £200 while getting great coverage is fantastic! Your feedback is genuinely appreciated and motivates us to keep providing top-notch service. If you ever need anything, don’t hesitate to reach out! Kind Regards, Jess Peter Best.

Posted 3 months ago

“Very good service”

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Posted 3 months ago

Hi there, Thank you for the great 4-star review! We're pleased to hear that you had a very good service experience with us. Your support means a lot, and we're always striving to improve and serve you better. If there's anything more we can do for you, please let us know! Kind Regards, Jess Peter Best.

Posted 3 months ago

“Firstly I am only leaving a review because they sent me an email asking for one. I have given them one star as they have still not got back to me about an enquiry about the level of cover actually provided (Possibly different between what is on the certificate Vs what was claimed when it was sold to me) The online chat thing was poor - it just copied some generic stuff from the website and rehashed it, not answering the question. It did then attempt to put me through to a person, but the site ended up failing. I sent an email but they haven't replied. Interestingly, the email they sent asking for a review - if you click on 1 star on the email, it takes you through to their customer service page, but if you click 5 stars it takes you to this page to leave a review. Take what you will from that...”

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Posted 3 months ago

Hi, Thank you for taking the time to provide your feedback. We sincerely apologize for the inconvenience you've experienced regarding your inquiry about the level of cover. It's important to us that our customers have clear information and timely responses, and we're sorry to hear that we fell short in your case. Regarding the online chat, we recognize that it can be frustrating when responses don't address your specific questions, and we're actively working to improve that service. Your observation about the review email routing is also noted—thank you for bringing that to our attention. Please know that we take your concerns seriously and will ensure your message is escalated. If you have further questions, don’t hesitate to reach out to us via email or phone. Warm regards, Jess Team Peter Best Insurance Services

Posted 2 months ago

“Competition quote and easy process. Fairly strict forward fortunately I haven't made any claim so far to review and hopefully I would never had to do that”

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Posted 3 months ago

Hi there, Thank you for the awesome 5-star review! We're delighted to hear that you found our quoting process straightforward and competitive. We completely understand your hopes of not needing to make a claim and appreciate your trust in us. Should you ever need assistance, we’re here for you! Kind regards, Jess, Peter Best.

Posted 3 months ago

Peter Best Insurance Services is rated 4.8 based on 1,246 reviews