PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.83

4.8 Rating 1,992 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communications, fast delivery. Thank you.”

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Posted 6 years ago

“Have yet to receive my order yet I’m getting emails asking me to review the service?”

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Posted 6 years ago

“Great saddle, great price, Fast delivery....perfect seller A+++”

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Posted 6 years ago

“Delivered immediately, tracking updates with immediate effect. Item was exactly what I expected. Great customer service from these guys”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Great service thank you”

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Posted 6 years ago

“Easy and efficient, fast delivery, item great”

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Posted 6 years ago

“Great service 5 out of 5 Fast service had item within 2days of ordering”

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Posted 6 years ago

“Great price great riding boots great service quick delivery”

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Posted 6 years ago

“Good prices arrived quickly and free delivery.”

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Posted 6 years ago

“Great service thank you”

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Posted 6 years ago

“Friendly service. Knew that I was a returning customer. Definitely use them again soon.”

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Posted 6 years ago

“Very goid”

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Posted 6 years ago

“Speedy service. Great products.”

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Posted 6 years ago

“Great customer service”

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Posted 6 years ago

“Prompt delivery and polite service am very pleased”

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Posted 6 years ago

“Excellent price, communication, delivery and product : will definitely use again”

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Posted 6 years ago

“Speedy delivery, great quality”

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Posted 6 years ago

“Was exactly as ordered. Lovely jacket, great colour and stylish. Great contact on issuing and delivery. Item came well packed and on time as advised.”

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Posted 6 years ago

“Fantastic service, fast delivery and great prices. What more could you want.”

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Posted 6 years ago

PetnPony is rated 4.8 based on 1,992 reviews