PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,795 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,795 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and good delivery service”

Helpful Report

Posted 5 years ago

Thank you, William. We are glad you were happy with the service provided.

Posted 5 years ago

“Very quick service and communication. Wanted to support a local business during lockdown. Thank you”

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Posted 5 years ago

Thank you, Donna. We appreciate the lovely review!

Posted 5 years ago

“Great personal communication. Ty”

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Posted 5 years ago

Thank you, we hope to see you again soon!

Posted 5 years ago

“Excellent service especially given the current circumstances! I was emailed regularly and kept up to date on the progress as it took longer than usual to receive (obviously owing to the current crisis). I would definitely use this company again.”

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Posted 5 years ago

Thank you Gemma, we hope to see you again soon!

Posted 5 years ago

“Excellent service will definitely order from you again”

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Posted 5 years ago

Thank you for the lovely review, Rosemary.

Posted 5 years ago

“Excellent service and experience. Thank you for delivering so quickly too at the moment!”

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Posted 5 years ago

Thank you, Richard. We are glad you are satisfied with the service you were provided!

Posted 5 years ago

“Quick delivery. Good comminication. Would recommend.”

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Posted 5 years ago

Thank you, Lesley!

Posted 5 years ago

“Excellent service, items arrived very promtly! Will definately use again!”

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Posted 5 years ago

Thank you, Owen, we look forward to seeing you again!

Posted 5 years ago

“Very happy with correspondence and time of delivery. Would definitely use again.”

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Posted 5 years ago

Thank you for your review, we look forward to seeing you again!

Posted 5 years ago

“Fabulous service I will be using again 😊”

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Posted 5 years ago

Thank you for the review!

Posted 5 years ago

“Excellent, kept update the whole time 👍”

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Posted 5 years ago

Thank you, Claire!

Posted 5 years ago

“Great price and quick delivery despite the current situation”

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Posted 5 years ago

Thank you for your review, Jennifer.

Posted 5 years ago

“Quick delivery”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

“EXCELLENT SERVICE DESPITE THE COVID 19 VIRUS DISRUPTIONS - THIS BUSINESS IS INVALUABLE IN TIMES LIKE THESE. MIKE SQUIRE”

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Posted 5 years ago

Thank you for the excellent review, Mike!

Posted 5 years ago

“Fantastic service, I will be buying from you in the future.”

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Posted 5 years ago

Thank you, Donna. We hope to see you again soon!

Posted 5 years ago

“Fast delivery, great updates Reliable”

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Posted 5 years ago

Thank you for the lovely review, Joanne!

Posted 5 years ago

“Excellent service as usual even in these difficult times (Covid19) Was expecting a significant delay in getting our dog food but it arrived in three days. Well done Pet & Pony!”

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Posted 5 years ago

Thank you for your lovely review Jane, we are pleased you are satisfied with the service!

Posted 5 years ago

“happy with product and purchase.”

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Posted 5 years ago

Thank you Stuart, we are glad you are happy with the service provided!

Posted 5 years ago

“Would recommend PetnPony as when many internet sellers increased their prices due to demand at this present time.”

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Posted 5 years ago

Thank you for the lovely review, Colin!

Posted 5 years ago

“Kept me well informed of when delivery was due even though these are tough times and they must be super busy. Thank you”

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Posted 5 years ago

Thank you for your review!

Posted 5 years ago

PetnPony is rated 4.8 based on 1,795 reviews