PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,791 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,791 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a turnout rug which arrived promptly and appears very suitable, I have not used it yet.”

Helpful Report

Posted 5 years ago

Thank you, Julia!

Posted 5 years ago

“Slow to deliver but very helpful when I phoned.”

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Posted 5 years ago

Thank you, Delia. We apologise in your slow delivery!

Posted 5 years ago

“Well made good size hutch for my 2 guinea pigs. Easy to put together, although you may need 2 people to do it. There's a piece missing which I emailed them regarding but not heard anything back. It's the support for the lid.”

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Posted 5 years ago

“Well priced items. Good choice.”

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Posted 5 years ago

Thank you, Annette!

Posted 5 years ago

“I cannot fault this company. Goods arrived promptly and were well packaged. Will consider them again when purchasing in the future.”

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Posted 5 years ago

Thank you Sue!

Posted 5 years ago

“Good communication . Good service .”

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Posted 6 years ago

“It did take a few days for the goods to be shipped but when they did they were as described and very good quality.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Good friendly helpful service.”

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Posted 6 years ago

“Best price I could find, but as I needed quickly I had to pay for delivery, normally it would have been free.”

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Posted 6 years ago

“Good service thanks”

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Posted 6 years ago

“Great delivery..item as described.Good quality..would use seller again.”

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Posted 6 years ago

“Customer service was good”

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Posted 6 years ago

“prompt with delivery. good service”

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Posted 6 years ago

“Delivery time was slow but item was great value which made up for slow delivery”

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Posted 6 years ago

“Item received in good time, great communication and a good price. I would buy from PetnPony again”

Helpful Report

Posted 6 years ago

PetnPony is rated 4.8 based on 1,791 reviews