PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.83

4.8 Rating 2,026 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,026 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery thankyou, the girth is exactly as described ,good quality and a great price,so far it seems comfortable on our rather sensitive horse ,would most certainly order from petnpony again and would highly recommend this company ,1 happy customer thankyou.”

Helpful Report

Posted 11 months ago

“Excellent service, product ( clipper blades) arrived quickly and they kept me informed throughout. Best price, great service, perfect product. 10 out it 10”

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Posted 11 months ago

“Website was very easy to use to order and paid quickly via Apple Pay. My bit arrived the next day so an extremely fast service.”

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Posted 11 months ago

“Excellent swift service”

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Posted 11 months ago

“Very good service, delivery was amazing and prompt x x”

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Posted 11 months ago

“Great quick delivery”

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Posted 11 months ago

“Amazing delivery time - excellent product (Neue Schule bit) - pet-n-pony are a super easy company to deal with!”

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Posted 11 months ago

“The gift card i purchased was for my daughter in law. I dont personally have any pets now but thank you.”

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Posted 11 months ago

“Ordered some dog chews for my golden retrievers . The website was great and service and delivery was prompt and efficient . Great company”

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Posted 11 months ago

“Fast delivery, easy to order with all the different measurement options, would definitely recommend.”

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Posted 11 months ago

“Great price and fast delivery, would definitely recommend using PetnPony 😀”

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Posted 11 months ago

“Shipped & received very quickly . Will use again thank you ☺️”

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Posted 11 months ago

“Very good , and items shipped very fast. 5*.”

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Posted 11 months ago

“What a lovely company to deal with. The communication from them was spot on and very friendly. My bit came very quickly, packaged very well, and exactly what I wanted. I even had a message from them after.i received my bit, to say that I have a trial period where i could send it back after trialing it and only be deducted a small fee from the purchase price. I won't hesitate to use this company again”

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Posted 11 months ago

“Bought the Cotswold Compass wellingtons and sized up thinking I may need a bit more room for thick socks, they were too big so returned & bought usual size, much better still roomy & comfortable. Can’t wait to put then into use. Delivery & return process was excellent, very quick including refund. Would highly recommend pet n pony, thank you”

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Posted 11 months ago

“Great company to deal with, quick delivery too”

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Posted 11 months ago

“Very pleased with the quick service they provide . Would recommend!”

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Posted 11 months ago

“When order didn't turn up as expected it was dealt with in a very efficient manner and I received the items in good time. Thank you for your great Customer Service.”

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Posted 11 months ago

“The website is easy to use and delivery very quick. However the parcel was not secured well and had been re-taped by the courier.”

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Posted 1 year ago

“Fantastic service . Quick and simple to place an order. Fast delivery”

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Posted 1 year ago

PetnPony is rated 4.8 based on 2,026 reviews