PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,159 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and super quick delivery. Will be back!”

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Posted 6 years ago

Thank you, Sally,! We hope to see you again soon!

Posted 6 years ago

“Always prompt delivery and if you do have any issues they sort it out. Highly recommended”

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Posted 6 years ago

Thanks for the lovely review, Craig!

Posted 6 years ago

“I cannot fault this company. Goods arrived promptly and were well packaged. Will consider them again when purchasing in the future.”

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Posted 7 years ago

Thank you Sue!

Posted 6 years ago

“Excellent service”

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Posted 7 years ago

Thanks!😀

Posted 6 years ago

“Efficient service and delivered on time - will use again !”

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Posted 7 years ago

Thank you, we hope to see you again soon!

Posted 6 years ago

“Efficient service, felt valued as a customer.”

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Posted 7 years ago

We are so pleased you are happy with the service you received!

Posted 6 years ago

“Quick delivery and great prices”

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Posted 7 years ago

Thank you for your lovely review, Callie!

Posted 6 years ago

“good service”

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Posted 7 years ago

Thank you, Jon!

Posted 6 years ago

“Great service! Ordered on the Sunday delivered on Tuesday :-)”

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Posted 7 years ago

Thank you for your 5 star review!

Posted 6 years ago

“Very good quick service, well packaged too”

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Posted 7 years ago

Thank you, Anita!

Posted 6 years ago

“Great price for quality products. Wonderful service.”

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Posted 7 years ago

Thanks!😀

Posted 6 years ago

“Hi Gavin. During the short time I have been dealing with PetnPony I have been very pleased with the service and with the delivery. I have been kept informed when my delivery can be expected and have not been disappointed.”

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Posted 7 years ago

Hi! We are glad you were happy with your service provided, thank you for your review!

Posted 6 years ago

“Good service. Kept up to date with progress of order and delivered quite promptly.”

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Posted 7 years ago

Thank you for your review!

Posted 6 years ago

“Very happy amazing quality”

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Posted 7 years ago

Thank you Ceris!

Posted 6 years ago

“Very friendly helpful people who were knowledgeable about their products. Easy to communicate with by online chat and by phone. I would definitely buy from PetnPony again.”

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Posted 7 years ago

Thank you, Rebecca. We hope to see you again soon!

Posted 6 years ago

“Good service saddle was well packed and protected”

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Posted 7 years ago

Thank you for your review Joan.

Posted 6 years ago

“J’ai passé commande depuis la France, rien à redire c’est arrivé rapidement, les frais de port étaient gratuits et tout était bien emballé, merci beaucoup !”

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Posted 7 years ago

Merci pour votre avis!

Posted 6 years ago

“Very good service,supplied exactly what I wanted,at a good price,thank you.”

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Posted 7 years ago

Thank you for your review!

Posted 6 years ago

“Very responsive and excellent delivery”

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Posted 7 years ago

Thank you for your review, Stephen!

Posted 6 years ago

“Really pleased with the service and how quick my order came back.. and the best part was they gave a delivery time and was there at the said time”

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Posted 7 years ago

Thank you Nicola, we are glad you are happy with the service you were provided!

Posted 6 years ago

PetnPony is rated 4.8 based on 2,159 reviews