In the Paper Reviews

Name: In the Paper
Address: Weardale Business Centre, Martin Street, Stanhope, Stanhope
Rating: 4.27

4.3 Rating 3,888 Reviews

82 %

of reviewers recommend In the Paper

4.3

Based on 3,888 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01388528000

Email:

customerservice@kornit.com

Location:

Weardale Business Centre, Martin Street, Stanhope
Stanhope
DL13 2UY

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In the Paper 5 star review on 2nd March 2022

Linda

In the Paper 5 star review on 16th June 2020

Caz Hall Rotherham

In the Paper 1 star review on 12th December 2017

Kirsty

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pse contact me. I have yet to receive my order.”

Helpful Report

Posted 4 years ago

“We haven’t received our package and haven’t received any updates. Poor communication. Barcode 3320818063220196 hasn’t moved science the 18 December”

Helpful Report

Posted 4 years ago

“They've sent me a form to review the item I ordered as a Xmas present - well they did ask... Firstly they should have ensured that I ACTUALLY received it before Xmas. How embarrassing do you think it is when somebody gives YOU a present and you have to tell them "well yours didn't arrive..it's still in the post" even though I ordered it 10 days before Xmas, asked for reassurance that it would arrive in time and was sent 3, yes 3, emails telling me not to worry it'll definitely be with me for Xmas. Poor service and lies...what less can you ask for?? I won't be giving them my money next year.”

Helpful Report

Posted 4 years ago

“Cannot comment on quality of product because its not arrived, ordered on 11th December, confirmed order on telephone on 13th, was told it would be here in time for Christmas and it's not arrived. Not happy at all, poor service.”

Helpful Report

Posted 4 years ago

“Ordered 14th Dec. Still not received it on 24th??? Sent email on 23rd and no answer yet.”

Helpful Report

Posted 4 years ago

“Still haven’t received my item”

Helpful Report

Posted 4 years ago

“Still haven’t received the gift very poor show”

Helpful Report

Posted 4 years ago

“Tragic, came in the mail with a shattered handle a few days before christmas”

Helpful Report

Posted 4 years ago

“I orderd this gift 10th December still not been deliverd,hermes told me to contact sender as they couldn't deliver parcel,numerous emails and no contact so im annoyed ive paid for something and never received it.”

Helpful Report

Posted 4 years ago

“I would not purchase no more products from this company. I had paid and purchased a Manchester United Mug & Re-useable Cup on Sunday 15th December, with this purchase I had paid for expressed delivery of £9.50. With this delivery I had received an email saying that my purchase would be with me by Monday 16th- Wednesday 18th December. To this day I am still waiting for my purchase. So j feel as though that this site is not a reliable one.”

Helpful Report

Posted 4 years ago

“How you have the audacity to ask for a review of a product that has never arrived is beyond me!! Awful service order placed 13/12 thinking 7 days would be ample time especially as paid for delivery!!! It is not the 23/12 still no product Joke will not be using and again and will not be recommending at all”

Helpful Report

Posted 4 years ago

“I am upset as straight after placing the order you send the confirmation email and the name was wrong after contacting you immediately I was informed you were unable to change it so I will not be using you or recommending you”

Helpful Report

Posted 4 years ago

“Ordered in plenty of time before Christmas and still hasn't arrived. Messaged but received no response after advising it would be here the Friday before at the latest. Will now have One very unhappy niece Christmas day without her gift.”

Helpful Report

Posted 4 years ago

“Shocking. Hermes didnt put the gift in a safe place it was put in gas box which we dont have key too!”

Helpful Report

Posted 4 years ago

“I made an order and paid for Express Tracked Delivery which should’ve been no longer than 3 days arrival. My order arrived over a week after I placed it. I have emailed the customer service team for a refund of my delivery charge and have not even received a reply. Definitely would not recommend this company unless you don’t mind misinformation and lack of replies from customer service.”

Helpful Report

Posted 4 years ago

“Not great. Package hasn't arrived yet and even after contacting them twice I have had no further details on when it will be shipped. Hoping that I won't have an upset child xmas morning.”

Helpful Report

Posted 4 years ago

“10 days on I’m still waiting for my gift I was told would take 2 days. No reply to my email. Cheaper elsewhere and I wish I’d used THEM instead! If I could give you a zero I would. DO NOT USE THIS COMPANY!!!”

Helpful Report

Posted 4 years ago

“I haven't received it yet despite psying for next day delivery esrly last week!”

Helpful Report

Posted 4 years ago

“The mug has arrived totally smashed - I cannot call you as there is no phone no. and although I emailed immediately on Thursday I have received no response. I am very disappointed as this was supposed to be part of my grandson's Christmas present. I emailed you two telephone numbers to try to call me - nothing”

Helpful Report

Posted 4 years ago

“I can’t review this item as I’m still waiting for it to arrive. I ordered on the 11th December and still haven’t received the parcel. It was also being delivered to my work address which is now closed for Xmas so doesn’t look like I’ll get this order before Xmas and it was a gift for my dad who is an avid fan. I emailed the sales team on Thursday 19th at 9.30am and have not yet had a response so I give zero stars for customer service. Very disappointed”

Helpful Report

Posted 4 years ago

In the Paper is rated 4.3 based on 3,888 reviews