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Personalise.co.uk Reviews

4.4 Rating 4,468 Reviews
86 %
of reviewers recommend Personalise.co.uk
Company Reviews Product Reviews
1,417
 Metrics Info
4.4
Based on 4,468 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Anonymous
Verified Buyer
“Good quality and fast delivery!”
Helpful Report
Posted 5 years ago
Amy B
Verified Buyer
“Arrived on time just got to collect. Seems good quality”
Helpful Report
Posted 5 years ago
Carly M
Verified Buyer
“Quick delivery. Really please with the smash cup I ordered, much better than I was expecting and packed really well to protect it from breaking. Only downside would be I did not receive a confirmation email but I will be buying from here again.”
Personalise.co.uk 4 star review on 15th October 2020
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Shopping experience quite good don’t know about the item I have not received it yet!!!”
Helpful Report
Posted 5 years ago
Nicola F
Verified Buyer
“Amazing product great service highly recommended đź‘Ś”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Bought 3 personalised Christmas baubles. Arrived well packaged and am very pleased with these.”
Helpful Report
Posted 5 years ago
Tarah C
Verified Buyer
“Fast delivery, great packaging to protect the mugs from damage, good quality and nice print very happy with my purchase at a reasonable price thank you very much”
Helpful Report
Posted 5 years ago
Karen O
Verified Buyer
“Arrived in time and good quality. Thank you!!!!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Have just received my personalised pencils. Easy to order and navigate website. Arrived in good time and just as anticipated. Thank you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I ordered a personalised lantern for a wedding and unfortunately just a matter of hours after I placed the order I was told the wedding has been postponed. I immediately contacted to request cancellation but my request (only way to contact was via online form) was not picked up until late afternoon the next working day and by that time my item was already in production. Customer services were not helpful or understanding at all and I now have paid for a lantern that is no good to anyone!”
Helpful Report
Posted 5 years ago
Liz D
Verified Buyer
“Very pleased with Christmas personalised bauble for my families tree this year. Excellent gift and prompt delivery”
Helpful Report
Posted 5 years ago
Kate N
Verified Buyer
“Fantastic prices and products”
Helpful Report
Posted 5 years ago
""
Verified Buyer
“Easy to order”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very quick delivery and well packaged items”
Helpful Report
Posted 5 years ago
""
Verified Buyer
“I’m very happy with my Christmas bauble.Fast delivery and will definitely use again”
Helpful Report
Posted 5 years ago
Robert P
Verified Buyer
“Great item good value fast delivery”
Helpful Report
Posted 5 years ago
Liane B
Verified Buyer
“I came across this site by chance and I personally have had a good experience with them, the product itself was good and the delivery was speedy.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very pleased with the First Christmas bauble. The printing is clear and professional. Delivery was quick, within 4 days of ordering.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“I ordered a personalised jewellery box for my friends 40th birthday on the 27th September. I chose standard delivery as the website stated delivery within 2 to 3 days after dispatch, this allowed plenty of time for the order to arrive. Two days before my friends birthday the gift still hadn’t arrived so I emailed to ask the status of my order. Someone did email back straight away asking for my order number to which I replied, but didn’t hear back for a further 24 hours. This email then stated unfortunately this order is on standard delivery therefore it won’t be received in time for the birthday, if you want to upgrade delivery for an additional cost we can get it to you tomorrow. This indicated to me that the order hadn’t even left their premises. I did pay to upgrade delivery and it was delivered the following day. I just feel that the company is only interested in orders with premium delivery options and that their customer service needs to be worked on. The actual product was smaller then I thought it would be but maybe I should have checked the measurements. The engraving was lovely and said exactly what I wanted. The inside was plain whereas I thought it included a ring holder. I wouldn’t recommend this company or product to other people.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“I have emailed several times regarding a faulty order and I have been shocked by the lack of customer service. I emailed the first time on the 5th September regarding an order that I had received where the personalisation on one of the items was printed complete wonky, and I provided an image to show this. I received an email reply on the same day saying that a member of the team will review my enquiry, typically within 2 working days. I waited until the 20th of September for a reply but I didn't receive one so I email again asking for an update. I still didn't receive a reply so I emailed again on the 3rd of October. I still haven't received a response of even acknowledgment. This is appalling customer service and it has now been well over a month!”
Helpful Report
Posted 5 years ago
Personalise.co.uk is rated 4.4 based on 4,468 reviews
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