Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,369 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

Write Your review

Tell us how Personalise.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Personalise.co.uk 5 star review on 16th April 2025

143

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful wallet..highly recommend this company”

Personalise.co.uk 5 star review on 23rd May 2024

Helpful Report

Posted 1 year ago

“Just received personalised candle for a special event and it is really lovely.”

Helpful Report

Posted 1 year ago

“Very pleased with this transaction. Easy to order, super quick delivery and personalised gift was beautiful”

Helpful Report

Posted 1 year ago

“Very good efficient and fast service”

Helpful Report

Posted 1 year ago

“Excellent customer service. Slight blip with the discount code but it got sorted and a call to say it was fixed and then my order was rushed through with a speedy dispatch. Cannot fault this company and use them each year for a set of photo frames for a course we run. Highly recommend”

Helpful Report

Posted 1 year ago

“Just received my personalised trinket box and I am so very pleased. Its better than I had imagined, beautifully engraved and lovely Box. Thank you so very much from a very happy recipient. Its just gorgeous .”

Helpful Report

Posted 1 year ago

“Poor customer service / aftercare. I ordered personalised items, however had major issues with delivery. When I used the contact us details on the website for help to enquire re the delivery date of my item, I received no response. Finally found an email address re who to contact. Someone finally responded and stated parcel had been left in unlocked leaky shed next to my property. No card was left, no email was sent to regarding the fact my parcel was due to be delivered and or had been delivered. When I finally found the parcel, the personalised card I had purchased was ruined by rain damage.”

Helpful Report

Posted 1 year ago

“I’m extremely disappointed by the quality of the personalised box I have purchased. The front is damaged, there is a crack and marks on the side. The hinges are rusty and the screws haven’t been put in properly. One of the corners is also chipped. This is my first order from personalise and only purchased as had okay reviews but this is a really poor quality product. The Christening is on Saturday and now I am going to have to try and find an alternative gift as I cannot give this as it is. They have a form to submit issues but you cannot submit without adding an image but every time you add images they say the file size is too big. Got through to Wendy via email who sent a screenshot of the website stating ‘There may be slight blemishes due to natural wood’. And stated there was nothing they would do. No apology either. I understand wood blemishes, but rust, black marks and sticking out screws? Not so much. Do not bother wasting your money here. Website is also filled with spelling mistakes so this should have been the red flag!!”

Helpful Report

Posted 1 year ago

“Absolutely brilliant item and was extremely fast delivery”

Personalise.co.uk 5 star review on 15th May 2024

Helpful Report

Posted 1 year ago

“Was looking for a keepsake for my relatives and found the perfect item on Personalise.co.uk - excellent product and great amount of choices - such an easy and pleasurable shopping experience!!”

Helpful Report

Posted 1 year ago

“I love every single detail of the Guardian Angel”

Personalise.co.uk 5 star review on 13th May 2024

Helpful Report

Posted 1 year ago

“Been over a week and I still have not heard anything about my order”

Helpful Report

Posted 1 year ago

“My only ossue is that 2 items were delivered. It looks like I inadvertently by mistake ordered 2 items in error.”

Helpful Report

Posted 1 year ago

“Excellent service arrived quickly”

Helpful Report

Posted 1 year ago

“Haven’t received been over a week haven’t had any further information but they’ve taken money”

Helpful Report

Posted 1 year ago

“Great service, fast delivery and most of all it’s perfect my best friend has jst recently lost her father ,, and this will go along side the tree he planted for her x”

Helpful Report

Posted 1 year ago

“Only gave 4 as still waiting for invoice and date I can expect the album to arrive.”

Helpful Report

Posted 1 year ago

“Rapid delivery and the wedding scroll items were exquisite . So pleased with it that l will be ordering more albeit the couple got married last year .?Well done to alll at Personalise u.k. 👏🏽👏🏽👏🏽”

Helpful Report

Posted 1 year ago

“Loved the item I bought for my friend. It came very quickly. Really pleased. Thank you”

Helpful Report

Posted 1 year ago

“I have absolutely no idea how to send photo for Father’s Day mug. Supposed to receive a link but I and others have scanned all messages for this to no avail. I’ve received no response from company, are these reviews Is a scam or am I going to get a mug with someone else’s photo? First bad experience through online shopping and being elderly cannot afford loss.”

Helpful Report

Posted 1 year ago

Personalise.co.uk is rated 4.4 based on 4,369 reviews