Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.39

4.4 Rating 4,061 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,061 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 18th April 2024

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No communication on when an item will be delivered. No acknowledgement of order being placed, accepted, being made or dispatched. I also couldnt find a contact number to call them.”

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Posted 2 years ago

“Nice quality money box with quick delivery but the writing is very small on the engraving.”

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Posted 2 years ago

“Cannot review something I have not received. Still Waiting.”

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Posted 2 years ago

“Not arrived yet”

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Posted 3 years ago

“The web site is easy to use but at unable to track my order which is disappointing”

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Posted 3 years ago

“Would've been good if next day delivery actually came the next day after all I paid more for that”

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Posted 3 years ago

“Good service and the delivery was very quick which i loved. Quality of products are fab too👍”

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Posted 3 years ago

Hi, Thank you for taking the time to leave your feedback regarding your recent purchase from us. It’s great to know that you were happy with the service and products you received.

Posted 3 years ago

“A lovely plaque. But the glue has come underdone on one end of the rope so that is a little disappointing.”

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Posted 3 years ago

Hi Lucy, We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.

Posted 3 years ago

“I ordered four personalised Xmas chocolate oranges. Three were perfect but one was misspelled. Customer services have said that a replacement is on its way. Hopefully it will arrive before Xmas 🤞”

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Posted 3 years ago

“Website easy to use, fast delivery. Quality of the product not the best though - cover not glued down very well”

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Posted 3 years ago

“Very pleased with my recent purchase. Easy to order and select options for personal messages. Arrived very promptly and well packaged. Once opened, it looks like a good quality product . My only comment would be a confirmation of order email would have been helpful but as it came so quickly I hadn’t worried too much !”

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Posted 3 years ago

“I ordered a glass bauble with a personalised message on. Bauble is lovely and delivery was quick but the sketching is very faint and you can't see it which is a shame”

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Posted 3 years ago

“Service was good and quick”

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Posted 3 years ago

“Personalised pencils were lovely but packaging all split by the time it got to me so now have to buy something to put the pencils in”

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Posted 3 years ago

“Unfortunately the postcode I ordered has been placed right under the clock center so you can't actually see it! Maybe you could take this into consideration and put the actual post code area higher on the clock so it is visible. I do like the product but I am disappointed my Dad won't be able to see his village. Which was really the whole point of buying the clock. If you order one take this into consideration and maybe pick a more southerly post code.”

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Posted 3 years ago

“Good products. But the service isn't very great. I purchased a product a week ago still hasn't received any email about it and There is no tracking options.”

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Posted 3 years ago

“When my order arrived I could see immediately that it was broken so I followed the instructions on the website and took a couple of photographs of the damaged item to upload to the online form. The process was quite long winded and eventually after completing all the details on the form the photos would not upload so I sent a separate email with the information required. I did not receive a reply within the stated timescale so contacted Customer Services by telephone. The lady I spoke with was helpful and asked if I wanted a replacement or refund. I opted for a replacement which did arrive 6 days later and the replacement was packaged more securely with bubble wrap.”

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Posted 3 years ago

“I have not received my order yet so cannot write a review”

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Posted 3 years ago

“Not a long review!! Ordering was simple and straight forward but as yet have not received the item so am still waiting. When I do receive I can either give a positive review or negative.”

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Posted 3 years ago

“Not getting updates about whether my product has been shipped”

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Posted 3 years ago

Personalise.co.uk is rated 4.4 based on 4,061 reviews