Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,570 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,570 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Personalise.co.uk 5 star review on 22nd August 2026

Personalise.co.uk 5 star review on 18th December 2025

Tracey C

Personalise.co.uk 5 star review on 4th December 2025

Jenny D

Personalise.co.uk 5 star review on 16th April 2025

Anonymous

149

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First order arrived damaged, personalised replied quickly. Sent out new product quickly, at no extra cost and didn't have to send other product back. Nice and polite. Will order from them again.”

Helpful Report

Posted 10 years ago

We do apologise that the first arrived damaged, occasionally this does happen when with the courier/royal mail and as soon as we found out the replacement was made and sent. Thanks for your review and we look forward to you shopping with us again.

Posted 10 years ago

“Bought a present for my friend. Had it engraved and it looks great. Im sure she will love it.”

Helpful Report

Posted 10 years ago

Thanks for shopping with us :)

Posted 10 years ago

“Very happy with the products when they eventually arrived however the next day free delivery that was advertised was 5 days late. Despite this I would happily make other purchases if I had enough time to wait on delivery”

Helpful Report

Posted 10 years ago

We're happy you got the items and loved them, we do have a lead time for our items as they need to be personalised, this varies and in this case it was a 1-3 working day lead time. Thanks again for shopping with us.

Posted 10 years ago

“Very efficient ??”

Helpful Report

Posted 10 years ago

“Good quality, fast efficient service.”

Helpful Report

Posted 11 years ago

“I was pleased with my products. There was a hitch with one of them but after contacting the customer service another delivery was sent out immediately. I will therefore definitely use them again. They make ideal gifts. They also proved they are customer friendly which is sometimes not the case with some shopping sites.”

Helpful Report

Posted 11 years ago

“Fast delivery and a wonderful variety of products”

Helpful Report

Posted 11 years ago

“I ordered two gifts for my wedding party and both arrived timely. The box for one item was slightly damaged but the item and engraving were spot on. I am pleased with the purchase and would consider using in future.”

Helpful Report

Posted 11 years ago

Occasionally packaging can get damaged during delivery, this is why we have a strong outer packaging on all of our gifts so that the items are protected during transit. Thanks for shopping with us

Posted 11 years ago

“Although I was unhappy with my purchase my complaint was dealt with swiftly and without complaint which is rare in business nowadays so I commend them for that”

Helpful Report

Posted 11 years ago

We're glad we were able to rectify the situation quickly and hope you'll consider using us again in the future.

Posted 11 years ago

“Didn't get a dispatch email so was unware if my order was on its away after 2 weeks of waiting. Had to email and find out. When arrived was happy with me purchase, nicely and safely packaged. Thank you”

Helpful Report

Posted 11 years ago

Hi Victoria, occasionally our emails do go into junk mail folders by mistake. Our items always aim to arrive within the stated lead times. We're glad it arrived with you.

Posted 11 years ago

“very happy with my purchase came on the date given”

Helpful Report

Posted 11 years ago

We're glad you're very happy with it, we hope to see you shopping with us again in the future. Thanks Personalise.co.uk Team

Posted 11 years ago

“Good service, lovely product”

Helpful Report

Posted 11 years ago

Hi, we're glad you liked the product, we hope to see you shopping with us again in the future. Thanks Personalise.co.uk Team

Posted 11 years ago

“The label turned out beautifully and is so easy to apply to a bottle. Providing the details for the label wasn't as simple as I had hoped, but the company soon contacted me to request the details and confirm everything.”

Helpful Report

Posted 11 years ago

“Delivery was two days late but the product was quality wood definitely recommend”

Helpful Report

Posted 11 years ago

“Whilst I am pleased with this gift I do find it to be over priced, the recipient would have no idea that it cost so much for something so small !! Alexandra Wong”

Helpful Report

Posted 11 years ago

“The product itself was very good, the delivery took longer than advertised although it did arrive in time for my sisters anniversary, but only just.”

Helpful Report

Posted 11 years ago

Our personalised items require a lead time in which we do the personalising, this means that delivery can be longer. We advise our lead times as working days and so weekends are not included. We're glad it arrived just in time for you.

Posted 11 years ago

“Exactly what i wanted and expected. Really good service.”

Helpful Report

Posted 11 years ago

“Very good quality product I would very much recommend, however, be sure to check the size before buying, the vase isn't really big enough for anything more than a few daffodils..”

Helpful Report

Posted 11 years ago

“Lovely item! I'm sure the other half will love it. Only thing really was lack of communication. I had to email for an update on my order but I did receive a reply the same day.”

Helpful Report

Posted 11 years ago

“I ordered the glass tealight candle holder, as I couldn't find anything with my friends name on. I personalised it with her name, it's meaning and her date of birth. Was very pleased with the result and am sure she will appreciate the gesture! Arrived well wrapped so no chance of it getting broken en route.”

Helpful Report

Posted 11 years ago

Personalise.co.uk is rated 4.4 based on 4,570 reviews