Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,768 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,768 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 22nd April 2025

Jonathan

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered item delivered within 3 days . Great service. Will use this company again 👍”

Helpful Report

Posted 7 months ago

“Two things that are really annoying me. Everytime I put an order in I have to go searching around the Web site. I literally buy the same thing every time. Can you put a favourites list in so I can order quickly. Also everytime I order something I get a crappy email saying here's your invoice. So every time I need to email back and ask for the invoice in a pdf. What you should do is send an acknowledgement with a PDF invoice attached. That way I can ping it straight into my storage. I hope you don't think I am not picking. There just daft annoying things but get them ironed out you will be perfect. The service and prices are the best on the market.”

Helpful Report

Posted 7 months ago

Hi John, Thank you for your review. We really appreciate hearing feedback and certainly don't think you are nit picking. We always look to enhance the customer experience wherever we can. The favourites list is something we will look into to see if it's possible under our current set up. The issue we have around a PDF attachment is that it will invariably be filtered as spam. We will review all of our options and thank you again for highlighting this. Kind regards The Permagard Team

Posted 7 months ago

“Very fast service and easy to apply. So far appears to have helped to resolve the condensation issue on a very cold moth facing wall.”

Helpful Report

Posted 7 months ago

“Delivered on time would recommend”

Helpful Report

Posted 7 months ago

“Very efficient and helpful! Highly recommend Permagard.”

Helpful Report

Posted 7 months ago

“can't fault 👍”

Helpful Report

Posted 7 months ago

“Very good product and easy to use. 5 out of 5 for quality and also delivery.”

Helpful Report

Posted 7 months ago

“Installation on the face of it is straightforward. Drill hole for fixings and tap in wall plugs and rubber washer to create a moisture proof fixing. In practice I encountered a few problems due to inconsistencies in the drilled surface in this case a brick wall. If the drilled hole hit mortar then the plug would not grip sufficiently so a different fixing he was needed nearby but no advice how to deal the hole made in the membrane. I would suggest that the kit should include a small roll of waterproof sealing tape to mend such holes.”

Helpful Report

Posted 7 months ago

“Ordering and delivery went well and good products to use.”

Helpful Report

Posted 7 months ago

“Very pleased with the cementitious grout and prompt delivery after changing delivery address”

Helpful Report

Posted 7 months ago

“Helpful & clear advice when I needed it and a swift delivery response!”

Helpful Report

Posted 7 months ago

“Prompt delivery Good service”

Helpful Report

Posted 7 months ago

“Great support and speedy delivery. Top notch all round.”

Helpful Report

Posted 7 months ago

“Experience was good up until I had the items delivered not sure if they knocked as didn’t hear it but nothing to say left outside luckily no rain. Found it behind our bins a day later. :(”

Helpful Report

Posted 7 months ago

“First time I’ve used this product and it’s seems to get to work with in 24 hours our damp issue stared drying out overnight also fast dispatcher ordered at 3 pm was at my house 11am next morning definitely use them again excellent service and product many thanks”

Helpful Report

Posted 7 months ago

“Great delivered and packaged well,very pleased”

Helpful Report

Posted 7 months ago

“Good service but expensive delivery charges”

Helpful Report

Posted 7 months ago

“Rang the company up and spoke with the technical guys, received the information that I needed and placed an order. Very fast delivery and appears to be a great product. I found it very easy to use with everything supplied as per their website. Very impressed.”

Permagard 5 star review on 4th December 2024

Helpful Report

Posted 7 months ago

“Exellent service from staff to product, fast delivery and competitively prioce and excellent quality.”

Helpful Report

Posted 7 months ago

“I received promt service and a very quick delivery, but as to date have not used the product.”

Helpful Report

Posted 7 months ago

Permagard is rated 4.8 based on 5,768 reviews