Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,993 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product I ordered was quickly and safely delivered. I can't give 5 stars, as I would have appreciated delivery updates, or a chance to redirect my delivery to a pick-up location. Fortunately, I was just returning home as the delivery man was at my door.”

Helpful Report

Posted 8 months ago

Hi there, thanks for taking the time to leave a review! We’ve looked into this, and the courier we used to dispatch your order should have provided delivery updates via text and options for redelivery. We’re sorry this wasn’t the case with your delivery, and we’ll investigate why this happened with the courier. The Permagard team

Posted 7 months ago

“Good customer service & swift service - just what was required.”

Helpful Report

Posted 8 months ago

“Good communication, fast delivery and a quality product.”

Helpful Report

Posted 8 months ago

“Had a problem with delivery. They sorted it out immediately!! Perfect service. Bronwyn Was outstanding. It’s a great example of customer service that you used to see.”

Helpful Report

Posted 8 months ago

“Very well packed, fast delivery, very good communication. Thank you!”

Helpful Report

Posted 8 months ago

“Everything perfect!”

Helpful Report

Posted 8 months ago

“Great service and quick turn round”

Helpful Report

Posted 8 months ago

“Never used tanking slurry before...used it in the garage...followed the clearinstructions and looks good...not had any heavy rain yet to test things out but I'm sure the garage will be dry. Liked the use of biodegradable pellets!”

Helpful Report

Posted 8 months ago

“not used this highly recommended product yet, but amazing servicr”

Helpful Report

Posted 8 months ago

“Good help & advice given by phone. Product in stock and ready for collection.”

Helpful Report

Posted 8 months ago

“A well advertised product, easy to order and delivered on time. Not sure how good it is as I haven’t used it yet.”

Helpful Report

Posted 8 months ago

“I haven't used the damp proofing yet but the service has been great. A super fast delivery. If the product is as good as it sounds I will definitely be buying more.”

Helpful Report

Posted 8 months ago

“Kate and Claire were both very helpful when DPD messed up my delivery. They tracked and dealt with issue and showed excellent customer service. Sadly lacking in so many companies these days. Would recommend company.”

Helpful Report

Posted 8 months ago

“Good product. Easy to apply with quick delivery. Hoping the results of the product are as good as the service so far. 👍”

Helpful Report

Posted 8 months ago

“Order arrived sooner than predicted and had full notifications from courier”

Helpful Report

Posted 8 months ago

“Excellent customer service and speedy delivery.”

Helpful Report

Posted 8 months ago

“Dry rot treatment seems very effective. Prompt delivery on time. Good service. Would recommend.”

Helpful Report

Posted 8 months ago

“Fast efficient delivery”

Helpful Report

Posted 8 months ago

“Arrived on time, but totally ridiculous delivery price for a packet of seeds, £9 for an envelope.”

Helpful Report

Posted 8 months ago

Hi there. Thanks for taking the time to leave a review! Unfortunately, as most of our products are classified as chemicals it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 8 months ago

“Received item promptly, well packaged.”

Helpful Report

Posted 8 months ago

Permagard is rated 4.8 based on 5,993 reviews