Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,823 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,823 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent stuff. This company listen to people's feedback. As a result, I was given plenty of plugs and two sizes of sds drill bits in the package. The plastic is extremely tough, you can't accidentally rip it or damage it. Works a treat to stop damp coming through as in my house which is built into the hillside.”

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Posted 2 years ago

“Excellent product”

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Posted 2 years ago

“I ordered my items on a Tuesday, having rung to discuss delivery options. The phone call was answered fast and I got the information I needed to order (without any faff which I appreciate). The items were delivered on a pallet the very next day by an incredibly helpful and courteous driver. So I'd say in terms of ordering and delivery, it's 5 stars. Now we just have to use it!”

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Posted 2 years ago

“nice people both over the 'phone and in the warehouse..”

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Posted 2 years ago

“I have dealt with Permagard for several years. They are very competitive with their prices and always prompt with deliveries.”

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Posted 2 years ago

“Excellent all round from ordering to delivery to applicatio. All you need to do now is sort the weather. Thanks”

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Posted 2 years ago

“Good service delivered on time”

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Posted 2 years ago

“Excellent. They couldn't be more professional.”

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Posted 2 years ago

“Great service and quick delivery of items ordered. The permagard damp proof cream and applicator has worked a treat with simple instructions to follow included too”

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Posted 2 years ago

“Great product PermaSeal Facade Super fast delivery I would recommend the product and the company. Many Thanks.”

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Posted 2 years ago

“I wondered why a Permagard crack stitching kit was less than half the price of its more well known rival rival but decided to try it anyway. Stainless steel helical bars seemed the same and worked just fine, cementitious mortar mixed easily and has cured rock solid. Already had a Roughneck mortar gun so can’t comment on their guns but the mortar was really easy to apply. Of course, only time will tell if it all works but so far everything seems to be just fine.”

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Posted 2 years ago

“Excellent service , delivery was prompt would definitely use them again”

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Posted 2 years ago

“Read the existing reviews so ordered this product phoned up payed over the phone Arrived next day very good service Product does what it says on bucket certainly recommended for damp patches”

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Posted 2 years ago

“Excellent service very quick delivery, used them loads of times”

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Posted 2 years ago

“Excellent quality products delivered quickly.”

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Posted 2 years ago

“Ordered the product on Friday for Click and Collect on Monday. Very easy to order on line and product was waiting for me when I arrived to collect. All very seamless. Excellent service”

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Posted 2 years ago

“I live in London and I placed an order on 20th October and 8 days later and I’m still waiting for delivery. They have sent an email about the order which is very confusing. It’s state my order is ready for collection but yet he has a shipping address. Which is it. Ready for collection or is it being delivered?”

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Posted 2 years ago

Hi Imran Thanks for your feedback. For your recent order, in-store collection was selected as the delivery option - this is for customers wanting to collect from our Avonmouth depot. We understand that you do not want to collect from our Avonmouth/Bristol depot and that you want your item delivered to you. Our team have therefore reached out to you to get payment for delivery but not yet received any response. Please contact the office and we can take the payment and get your order sent out asap. Many thanks The Permagard Team

Posted 2 years ago

“Being a doubting Thomas, I thought Permagard's boast about the coverage was a little optimistic, but I used the very last dregs in the very bottom corner of my property after just 2 days 'painting' a 3 bed house by hand. The cream went on very smoothly and was easy to work into all the little crevices. It dried remarkably quickly and I was eager to see how effective it was. The next rainstorm we had, I watched the raindrops streaming down the walls and was very pleased with the result. I won't know how effective the 'insulative' properties are as keeping tabs on energy use is now impossible, but it seems logical that a dry house will need less heating than a cold wet one.”

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Posted 2 years ago

“I've used the product before & had alot of success with it.Great customer service,had a crack in the container on arrival & lost a small amount of the product.The company contacted me & are sending a new one out,fantastic response & couldn't ask for more.will definitely use again.”

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Posted 2 years ago

Hi Andrew. Thank you for taking the time to leave a review. We're sorry that your order arrived damaged. We'll give you a call in hope to resolve this. The Permagard team

Posted 2 years ago

“Items received next day, called for advice prior to ordering and very helpful. Great Service”

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Posted 2 years ago

Permagard is rated 4.8 based on 5,823 reviews