Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,822 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“First clAss service”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great service, product very easy to use. Will definitely buy from here again for future projects.”

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Posted 2 years ago

“Very easy to order over the internet and staff were extremely helpful at the depot”

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Posted 2 years ago

“We have used permaguard tanking slurry for a few years now, more than happy, Placed an order for some more as I usually do, Quick delivery as normal. Only to find you have changed packages from 25kg down to 20kg so over 5 packages I’m 25kg short from what I was expecting ! Even your review pictures say tanking slurry 25kg bucket !”

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Posted 2 years ago

Hi Shawn, We're sorry to hear that you're not entirely happy with your order, for the reasons mentioned. We understand your frustration and thank you for highlighting the bucket image. Unfortunately we have had to reduce the weight of the product in order to maintain a reasonable carriage cost for customers. Please accept our apologies for the oversight on the image and thank you for your valued business. Kind regards The Permagard Team

Posted 2 years ago

“Great service great product”

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Posted 2 years ago

“Very quick delivery . And very good service”

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Posted 2 years ago

“Arrived well boxed and quickly. Very easy to apply and you can see where you have put it. Goes along way. I'll probably need another 5 LTRs for my gable end though. It rained the day after and you can see it beading on the brick. Time will tell on the damp proofing. Probably need a bit of pointing as well as the house is 130 years old.”

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Posted 2 years ago

“Haven't been able to use it yet, so can't comment..”

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Posted 2 years ago

“Great product at a good price. Very easy order and pick up from friendly staff!”

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Posted 2 years ago

“Quick delivery, no problems would recommend”

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Posted 2 years ago

“Excellent service as always and speedy delivery”

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Posted 2 years ago

“Very quick delivery”

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Posted 2 years ago

“I recently spoke to a Customer Service Agent, Bronwyn, about purchasing a product. Customer Service Agent was unable to help me directly but said she'd refer the matter to a member of Permaguard's technical team who'd ring me back shortly. That promise was kept and I received a call back within the hour which subsequently led me to placing an order. My order arrived promptly and safely. All in all my phone call was handled in a timely and professional manner. Excellent customer service to boot.”

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Posted 2 years ago

“I brought PermaSEAL Facade Cream 5L. Fast delivery, goes on easy and as creamy no drips. Also you can see what you have covered. Goes clear within an hour. It's only been on a few days so fingers crossed it does the job.”

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Posted 2 years ago

“Had water coming in, house is high faces south West the render looked good silicon around patio doors good too so thought i would give this a try. Have had terrible weather the last couple of days like a power washer hitting the house and no water, lets hope it last 25 years now !”

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Posted 2 years ago

“Not sure who printed address label but it was printed as 33 instead of 35. Checked order and address was correct for 35. Couldnt find item untill next door neighbour brought it. Contacted courier originally to say hadnt received parcel they never got back to me.”

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Posted 2 years ago

Hi Alexander. Please accept our apologies that there was an issue with your order. We've never seen this before but have circulated this information in hope it doesn't happen again. Once again, we apologise for the inconvenience. The Permagard team

Posted 2 years ago

“Fast delivery. Great.”

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Posted 2 years ago

“5/5 Good quality product, arrived quicker than we expected. Would be better if the instalation booklet was clearer.”

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Posted 2 years ago

“Brilliant came on time,I painted two coats and it's stopped the damp and mold coming through, top marks 5 out of 5 thanks very much John...”

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Posted 2 years ago

Permagard is rated 4.8 based on 5,822 reviews