Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,929 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering and Delivery time was good but Epoxy resin was slightly opened, tried it anyway but result was not great wish i had contacted straight away to get changed but to late now. Also need more information about mixing.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave a review about your experience with Permagard. We’re glad that you were pleased with the speed of delivery but sorry that you weren’t 100% happy with your product. Our friendly team are always on hand if any problems arise or if you would like more information about the product. We’re always happy to help.

Posted 7 years ago

“ORDERED THESE 3 VENTS AND 1 WEEK LATER NOT RECD. CALLED AND THE LADY WAS VERY HELPFUL AND DISPATCHED NEXT DAY ASAP, SO THEY MADE UP FOR IT.”

Helpful Report

Posted 7 years ago

“Very expensive for what you get. Basically a tube, 2 vents which would have cost under a tenner in screwfix, and some fibre filling. And p&p on top on top...”

Helpful Report

Posted 7 years ago

Hi, We’re sorry that you found our product to be over-priced. At Permagard, we’re committed to high quality and always aim to provide value for money. It’s therefore disappointing to hear that you didn’t feel you got the best value. Many thanks The Permagard Team

Posted 7 years ago

“The product worked”

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Posted 7 years ago

“the product was delivered speedily and on the phone were very helpful. However, I was not happy with the type of packaging used. I would like to see a reusable and /or recycled material used to protect the product, if indeed, the product needs any packaging at all.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave feedback on your order. We’re pleased that you were happy with the customer service, product and delivery. Thank you for also raising your concerns around the packaging. We are required to protect any liquid products with additional packaging to prevent damage in transit, however, we agree that using recyclable packaging where possible is very important. We have therefore raised the issue and will investigate possible solutions. Many thanks The Permagard Team

Posted 7 years ago

“I was disappointed when I called to ask how the passive ventilation system could be extended to suit thicker walls. The lady I had spoken with didn't seem to have an technical knowledge to assist me.”

Helpful Report

Posted 7 years ago

I’m sorry to hear that the information provided didn’t answer your query. If you would like more information about the ventilation system I’d be happy to speak with you myself. Please feel free to contact me on 0117 982 3282 and ask for Gregg.

Posted 7 years ago

Permagard is rated 4.8 based on 5,929 reviews