Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,811 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,811 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“I rate Permagard 5 out of 5 for a great delivery service and the products are always first class and good quality.”

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Posted 2 years ago

“Website is wasy to use, delivery was quick, products reasonably priced.”

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Posted 2 years ago

“Permagards customer service was excellent! I had an issue with the delivery as the courier had broken the tub of Tanking powder, I sent it back and Permagard immediately responded and had it re-delivered in 2 days, no fuss just fat solution!”

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Posted 2 years ago

“Easy and efficient”

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Posted 2 years ago

“Excellent service and great advice. I rate you 5 keep up the good work”

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Posted 2 years ago

“No problems at all with Permagard but dealing with Fedex/TNT was a complete nightmare. These two businesses are merging and both are now avoiding dealing with problems. There was no notification of a delivery date, so I was not in and a FedEx card was left. This was actually a TNT service. The package number on the card was wrong - too many numbers - and the only response from TNT was a computer driven response system. This only worked if you were the sender of the package and not the recipient. FedEx were totally unhelpful. They would not recognise that there was a need for a contact number to sort out the delivery issue. In future, I am not going to buy anything from companies that use FedEx as a courier. Their customer service is truly awful”

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Posted 2 years ago

Hi David. We’re really sorry about the issues you experienced with your delivery. As most of our products are classified as chemicals it means that our delivery options are more limited. However we are working with our delivery company to try and improve this service. The Permagard team

Posted 2 years ago

“excellent service and products will defo use again”

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Posted 2 years ago

“Great product. Fast delivery”

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Posted 2 years ago

“Excellent service. 5 out of 5”

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Posted 2 years ago

“Easy to order. Used click & collect, which was easy and quick. Staff very friendly.”

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Posted 2 years ago

“Great service. Waiting for the rain to stop so I can apply the product”

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Posted 2 years ago

“Arrived as stated. Easy to fit onto walls.”

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Posted 2 years ago

“Usually cant fault this product but this time arrived with one vent cover broken / cracked The company replied within minutes and have sent out a replacement cover on next day delivery. Must say that I have always used permaguard for my venting requirements and never had any previous issues, VERY HAPPY WITH THE PROMPT CUSTOMER SERVICE”

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Posted 2 years ago

“All went according to plan and allowed us to get the job done timeously Good Service thanks.”

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Posted 2 years ago

“I used Permagard recently and found them very efficient.”

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Posted 2 years ago

“Very good communication with friendly staff. Item was easy to checkout on website and order Arrived as requested with no issues All seems good after using”

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Posted 2 years ago

“Thanks Permagard, we,re a small building company based in Leicestershire, always busy so your quick delivery of quality goods was just what we needed. will definetly deal with you again soon”

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Posted 2 years ago

“Excellent products, good prices….can’t say any more really!”

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Posted 2 years ago

“Service excellent !”

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Posted 2 years ago

“Fantastic service, arrived faster than expected and so easy to apply.”

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Posted 2 years ago

Permagard is rated 4.8 based on 5,811 reviews