Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 6,002 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 6,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“My order arrived quikcer than expected and is good value for money. I will happily use this supplier again.”

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Posted 4 years ago

“My experience with Permagard has always been positive and reliable.”

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Posted 4 years ago

“Always delivered when I want it , that’s the main thing for me”

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Posted 4 years ago

“Easy online purchase process, fast delivery and a superb product!”

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Posted 4 years ago

“I hope I’ve bought the right products, as I called for some technical advice on 2 occasions before making the purchase on-line and on both occasions was promised that someone would call me back. I never received a call and ended up taking a guess as to the right VCL product for my needs”

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Posted 4 years ago

“Quick delivery. Excellent service”

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Posted 4 years ago

“Helpful, friendly staff, nothing else to say really. Thanks.”

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Posted 4 years ago

“Very kind with technical advice. The product behaved as promised. Very satisfied.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Great advice and support. Wish I'd found out about them earlier, would have saved me lots of time and money!”

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Posted 4 years ago

“Many thanks for the Permaguard product that I ordered and for the prompt delivery. I got exactly what it says on the tin and am sure this will defeat the water ingress problem I had on this job.”

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Posted 4 years ago

“Always a good service, many thanks. Martin HVB”

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Posted 4 years ago

“Service excellent, product good value for money, delivery as promised. Well done would recommend and will use again.”

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Posted 4 years ago

“speedy delivery great product”

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Posted 4 years ago

“Bought a floor membrane for the cellar with corner and sealing tape. Quality is very good, the membrane is tough enough to work into the area and flexible enough to not break or split. The tapes are incredibly adhesive and work to seal overlaps and edges exceptionally well but be careful not to let the tape touch itself, or you'll be throwing it away. My only issue was the cost, notably on the tape. At £54 delivered, it's very expensive, especially as I only needed a small amount to finish the job but had to buy a standard, long roll again. Likewise the membrane only came in set size, which is far bigger than our floor but no option to reduce. All in though, great materials, tough, sturdy and will definitely prevent water and moisture ingress from coming up though flooring.”

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Posted 4 years ago

“Excellent product”

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Posted 4 years ago

“Service and delivery was excellent. However, going by your coverage guidelines, our floor area is 25 square metres , recommended 2 applications, we ordered 3 no. 5kg tins, because 2 tins would not be enough, we are now left with an unopened 5kg tin which according to your policy unable to return, leaving us with a tin costing roughly £90, which is of no use to us.”

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Posted 4 years ago

Hi Gail, Glad to hear that you were pleased with our general service and delivery. With regards to the coverage of the Epoxy DPM 5kg tin, this would cover up to 20m² on a flat, not too absorbent surface. If you have spread the full 5kg tin over an area 25m², the coating would be too thin I’m afraid. With the epoxy resin it’s not a case of spreading it as far as possible as the correct thickness needs to be achieved in order to create a damp proof barrier. We would advise that you apply the third tin to make sure that you have full protection. Please contact us if you are at all unsure.

Posted 4 years ago

“Everything arrived and within delivery time estimated”

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Posted 4 years ago

“Really impressed with the price, customer service when I called (twice), website and delivery. I’m confident the product will be equally good once fitted.”

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Posted 4 years ago

“Postage was very good and quick.. Haven't fitted the air vents yet will let u know when fitted how well they work ...”

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Posted 4 years ago

Permagard is rated 4.8 based on 6,002 reviews