Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,872 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered online and received very quickly. Cannot review usage/performance as have not used it yet.”

Helpful Report

Posted 1 year ago

Hi Nigel, thank you for leaving us a review and we appreciate it’s hard to provide a full review until the products have proven themselves. At Permagard, we’re confident in our products and are sure that they’ll get the job done. If you do have any questions or concerns however, don’t hesitate to get in touch with our team.

Posted 1 year ago

“Delivery good and pretty fast...”

Helpful Report

Posted 1 year ago

“ordered over a weekend/bank holiday, and did not seem to be able to choose 24 hr delivery on next working day. but arrived on 2nd working day after bankholiday”

Helpful Report

Posted 1 year ago

“product arrived on time (next day delivery) and was just what I ordered”

Helpful Report

Posted 1 year ago

“Helpful staff, speedy dispatch. All good”

Helpful Report

Posted 1 year ago

“Products are good and do the job but I did call for some technical advice and didn't really get a definitive answer”

Helpful Report

Posted 1 year ago

“Products perfect, but the cost of delivery for 3 bags of plugs I find very expensive”

Helpful Report

Posted 1 year ago

“It’s class delivery service 5⭐️”

Helpful Report

Posted 1 year ago

“Did the job”

Helpful Report

Posted 1 year ago

“Delivery came as expected containing the correct items on the day.suggested. no problems. It was a simple transaction.”

Helpful Report

Posted 1 year ago

“Permagard do a good job and supply excellent products but they are let down by DPD their delivery contractor. I live in rural West Wales and DPD quite often abandon deliveries they can't be bothered with.”

Helpful Report

Posted 1 year ago

“Speedy delivery with updates of day for delivery (be even better if we could track live as had to take the day off”

Helpful Report

Posted 1 year ago

“It was delivered on time but waiting to see how it works”

Helpful Report

Posted 1 year ago

“Like the delivery.it was on time.”

Helpful Report

Posted 1 year ago

“The 8mm drill was no good for clamp bricks so I drilled at 6mm and that worked. I would include or ask what you are going into.”

Helpful Report

Posted 1 year ago

“Service is excellent, ordering is straightforward, I used the on line system. As promised it was dispatched same day and delivered next day, (I noted it is not promised next day) my order was less than 24hrs from order to delivery. The product is very good quality and straightforward to fit. The membrane is more ridged than I expected so easy to hold against the wall. The fixings are very good. I would use again and happy to recommend. Here is my gripe! I missed an item (the small adapter from the drain to pipe) from my order. I placed a second order for this small lightweight item and the delivery cost was the same sum I paid for the original order - basically doubled the price of the item. No option available to have a later delivery at a lower cost. My mistake and I paid for it!!”

Helpful Report

Posted 1 year ago

Hi Derek. Thanks for taking the time to leave a review. As most of our products are classified as chemicals it means we have to use a courier that's a little more costly, but we’re currently working with our delivery company to try and reduce the costs. Unfortunately in this case, as your original order had already been dispatched we weren't able to merge the two. However if this happens again in future then please give us a call and we'll try our best to combine. The Permagard team

Posted 1 year ago

“If I could see all the little dead bastards,I'd send an image,If ur permaguard works like u say? Cheers job done!”

Helpful Report

Posted 1 year ago

“The product is just what I wanted, a very quick delivery.”

Helpful Report

Posted 1 year ago

“Hello Steve, The Technical advice was very comprhesive and willing to chat the application through with me. Also great that the mix is in two batches which really helps me with this particular application Thank you for your time and effort on this mater Regards Kevin”

Helpful Report

Posted 1 year ago

“Brilliant product and great delivery times Packaging was very good but not enough to.prevent damage and spillage. Thus could have been the couriers though.”

Helpful Report

Posted 1 year ago

Permagard is rated 4.8 based on 5,872 reviews