Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.66

4.7 Rating 849 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 849 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deeply disturbed that this company is allowed to operate at all given the terrible service we received. They accept no responsibility for their actions (as you can see by their inane responses to negative reviews on here) and will come up with every excuse under the sun for not providing a satisfactory service. DO NOT SHOP HERE. They do not prescribe to an alternative dispute resolution scheme (ADR), which is outrageous and provides no protection for the customer if you’re unsatisfied. Dealing with this company caused stress, upset and additional cost to us – for which there was no offer of compensation. We have had to go via the Citizen’s Advice and thankfully, this company has now been reported to Trading Standards, giving them “vital intelligence about how the trader operates their business”. AVOID! It's all in the Ts&Cs from their own website (seen too late by us) as of 23/11/18: "we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose."”

Helpful Report

Posted 5 years ago

“Avoid this middle man. I paid a premium for 22mm , which turned out to be 18mm. They said this is what their supplier of sheds quoted, and reference the small print. Most unhelpful. I said I bought the shed from them, not their supplier! Very disappointed with their attitude”

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Posted 6 years ago

“BAD!!! I paid £1425 13 weeks ago for a shed and was told it would be 6 -8 weeks! They do not get back to me when I enquire about it - they say there is nothing to tell. I have today asked for my money back and they say no because it is a bespoke item. Their attitude and service is very poor. I await their answer today”

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Posted 8 years ago

“very bad... delivery smashed my gate and they are trying not to pay for it: AVOID LIKE THE PLAGUE!”

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Posted 9 years ago

Paving Superstore is rated 4.7 based on 849 reviews