Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,166 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,166 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

Write Your review

Tell us how Patrol Base made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Patrol Base 5 star review on 29th August 2026

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We visited the shop personally just to see it in person and buy some gears and stuff as well and it didn’t disappointed us because you can check all their guns and stuff to feel it before buying it so you can be sure that it is the right gun or gear for you. Staffs are attentive to your concerns and suggest what’s best for you. Quick transactions were made as well. Even purchasing online can be very quick than expected from their delivery. Cheap price and better deals for all items compare to other sites and shops. The only downside for me is their store location, could be better if they have a 2nd store somewhere by the midlands or near wales.”

Helpful Report

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

“Really good airsoft store with quick packaking management.”

Helpful Report

Posted 2 months ago

“Patrol base have lots of stock to fest your eyes on. I have ordered off them several times and they have never disappointed. I do highly recommend patrol base for all your airsoft needs”

Helpful Report

Posted 2 months ago

“Very happy with the product and the delivery time. The price was reasonable and quality is great.”

Helpful Report

Posted 2 months ago

“Extremely patient and helpful people who are at patrol base, always friendly to talk to and always have a great vibe around them which makes things less stressful if it’s your first time going in”

Helpful Report

Posted 2 months ago

“Fantastic product and great service.”

Patrol Base 5 star review on 13th July 2026

Helpful Report

Posted 2 months ago

“Terrible customer service. They did not respond to me about a question I had about one of the optics I bought among other things. It did not have a working diopter as advertised. Both packages I got from them also had damaged packaging including one with a damaged address label.”

Helpful Report

Posted 2 months ago

“The barrel threads were damaged”

Helpful Report

Posted 2 months ago

“Brand new gun... doesn't work. Ive now got the hassle of sending it back!”

Helpful Report

Posted 2 months ago

“Bought my first Airsoft pistol with patrol base it's been my go to for upgrades scopes & sights every little need got my self an AEG aswell and service was topnotch as always will always be my first go to for my Airsoft needs”

Helpful Report

Posted 2 months ago

“the battery not working can't charge it”

Helpful Report

Posted 2 months ago

“I just like to say all the staff are amazing from you put your order through on line are in store there on it I watch all of there pbtv show on youtube there are so good and helpful so if you looking to get a airsoft gun”

Helpful Report

Posted 2 months ago

“Excellent shop fast delivery”

Helpful Report

Posted 2 months ago

“Been shopping here for years. Customer service is great. Handled issues quick and easy and very polite. Built loads of custom replicas with the vast amount of parts they have. Best thing about the site that has me coming back, is the boneyard. Deals have been amazing especially as of this year.”

Helpful Report

Posted 2 months ago

“I would always recommend patrol base they have all the gear for my airsoft needs”

Helpful Report

Posted 2 months ago

“Great company to buy from, Great customer service 👍”

Helpful Report

Posted 2 months ago

“My recent dealings with Patrol base were excellent, unfortunately their chosen carrier DPD were atrocious and eventually led to me cancelling my order. Patrol base customer service were great and my refund was processed quickly.”

Helpful Report

Posted 2 months ago

“Great Submachine gun , FPS correct 340-350 on 0.20g bb But i RECOMMEND 0.25g bb , Hop up working perfect 50-60 METRES easy , i think this one its much better like some RIFLES gun :)”

Helpful Report

Posted 2 months ago

“Great products with a massive range of most things Airsot, from affordable all the way to pro level stuff. It’s the only online shop I use for all my airsoft needs!”

Helpful Report

Posted 2 months ago

Patrol Base is rated 4.6 based on 3,166 reviews