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Patrol Base Reviews

4.6 Rating 3,046 Reviews
90 %
of reviewers recommend Patrol Base
4.6
Based on 3,046 reviews
Shipping & Delivery
Delivery Methods
Postal Service
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Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol base do struggle with customer service - they take forever to answer their telephone and do not generally answer emails. On a more positive note - when things go wrong they do not hesitate to act and solve the problem quickly Price wise they are very competitive and carry some products exclusively - Delta Army Freya is a great example. I would recommend them, they need to work on customer service but generally are a good choice.
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(Huddersfield, HD3 4JD) - Posted 1 week ago
Good customer service, good prices. Disappointing that they sell certain brands of cheap poor quality bbs however and also have had issues with some products.
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(Huddersfield, HD3 4JD) - Posted 1 week ago
Fast delivery.
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(Huddersfield, HD3 4JD) - Posted 1 week ago
Not sure what to say. Items arrived as ordered in a reasonable time frame.
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Posted 1 week ago
Very impressed with items bought quality is good . Ol
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(Huddersfield, HD3 4JD) - Posted 1 week ago
Really excellent service and good products
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(Huddersfield, HD3 4JD) - Posted 1 week ago
Easy to use site and fast turnaround. No problem at all.
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(Huddersfield, HD3 4JD) - Posted 2 weeks ago
When item was delivered the box looked roughened up and the rifle has motor errors and no one is getting back to me
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Posted 4 weeks ago
Helpful, decent service and reasonably fast delivery.
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Posted 1 month ago
That mags ar A bit uncomfortable in the hands but it can take a beating
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Posted 1 month ago
Overall great, one issue I had was a box from your warehouse was covered in some kind of paint. I was worried it was damaged but it wasn't. In any case please stay on top of your warehouse qc. Last mile processes are very important.
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Posted 1 month ago
Smooth transaction, delivery price is higher than expected which stings when ordering singular small items
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Posted 1 month ago
Hi I love my pistols can’t complain at all me and the kids love it. Only thing is I told my friend about it and he got it cheaper a few weeks later and so on with another. Stay in Oban Scotland sure you can see. Bit gutted to be honest
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Posted 1 month ago
The rifle I ordered got here 2 days early, so that was nice. I am very new to this hobby so maybe I am being ignorant, but the paint did scratch off a bit when I put the grip on the rail. Also the battery was very tricky to get in, of course that's more the manufacturers problem. Maybe a some instructions on that would be nice? I dunno. The instructions on the side of the box were not very good. All in all, I got what I ordered + some BBs and it all works just fine. Thanks dudes.
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Posted 1 month ago
I have made numerous purchases from PB over the last few years and have found them to be very positive to deal with and reliable in their service standards
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Posted 1 month ago
Good delivery and customer support
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Posted 1 month ago
I am extremely happy with my order besides the lengthy wait time from the 3rd of this month to literally today, the gun case itself is perfect and i genuinely cannot say how much i love it. I’m only putting 4 stars because of the wait, i fully understand that my order could’ve just slipped through on a busy period and i really appreciate the quick resolution from the customer service team
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Posted 1 month ago
Product was excellent quality but took a lot longer than I thought it would as it came from the Europe warehouse. I did enquire about its delivery time after a month but got no response. It has arrived and I am happy now.
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Posted 1 month ago
Hi Patrol Base , I have given a rating of 4 stars , the item arrived on time , it's good quality , the two tone paint work looks great and it is the right make ( WE ) but it wasn't the right model . I ordered a EU 19 gen 5 and received a 18c gen 4 so I deducted one star from the review . There are so many variation of the glock style pistol it's an easy mistake to make . I did want the compact style of the pistol not full size but it's not the end of the world , I'm still happy with the item and it wouldn't stop me from ordering with you in the future .
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Posted 1 month ago
As my first experience with patrol base,due to virtually next day delivery,very good product range,correct price model and just beautiful passion for making us airsofters very happy indeed!!Great organisation 9/10 to leave room for a 10.shop again and again see were I'm going with it lol.
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Posted 1 month ago
Patrol Base is rated 4.6 based on 3,046 reviews