Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.63

4.6 Rating 1,411 Reviews

91 %

of reviewers recommend Patrol Base

Visit Website

Phone:

01484 644709

Email:

Stu@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 6th November 2025

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 3 “in stock” mags now one can’t come, Still waiting for that one to be refunded and the others aren’t here yet either”

Helpful Report

Posted 2 days ago

“I placed this order on 24th October and paid for the 1 to 2 working day delivery. But due to a problem with DPD delivery it never arrived and was sent back. I rang the DPD because I was sent a message saying it had been delivered. They started an investigation and I need to contact Patrol base. The customer service was helpful in updating me that it has returned back to them selves. But it’s now the 2nd of November I still don’t have the parcel and Ive been changed extra for delivery and the parcel has been sent back to me as standard.”

Helpful Report

Posted 6 days ago

“i bought a magazine for my baba yaga blow back pirtol . when i loaded it the slot for the BB,s was to wide and the bb,s would not line coerrctly , i phone to make a quiry about , spoke to a lady who said they would put me through to someone , all i got was a anwers service severval time , left a message but upto yet no one has made any contact , bee two weeks now . poor customer service . the magazine on the left is mine the one on the rigtis what arrived .”

Helpful Report

Posted 1 week ago

“I was pretty disappointed, the balaclava was very oversized, it says one size fits most, although I can't think of anyone it would conformably fit without slipping and getting in the way during a game. The elbow and knee pads were a bummer too as one of the knee pads cracked 5 minutes into the first game, splitting almost in half. Although I gotta give them their due, they managed to hold together until the end of the night and were actually great for knee slides, however I don't think they've got another game in them and for the price they cost I guess I can't be too mad about it. I did reach out to Patrol Base regarding either a refund or replacement but have heard nothing back, I'm hoping that it can be sorted soon.”

Helpful Report

Posted 1 week ago

“Not sure if it was a dispatch issue or courier issue. The estimated delivery date was 6th October. We're now on the 15th October and still not delivered!! However got an email from courier yesterday.”

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Posted 3 weeks ago

“Purchased an item, arrived in good time, product was poor quality, contacted the team as requested, still waiting for authorisation to return the item....nearly 2 weeks later”

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Posted 1 month ago

“I havent recived my item, emailed them, called them no answer, been 7 days, im still waiting for my item, all items came except 8Fields Tactical Buckle Up Recce/Sniper Chest Rig, what a joke, i recived a plate carrier instead which i returned to them via a QR code as soon as i recieved it. Not happy at all”

Helpful Report

Posted 1 month ago

“I was misled by a Customer Service Rep by being given incorrect information at the onset, which led to my order not being fulfilled - this was forgivable because employees often may not know all the rules, they could be new or there could have been a genuine misunderstanding, etc. What is unforgiveable though was the lack of any kind of apology bearing in mind their upfront information was misleading. I will buy from Patrol Base in the future, however, I will be very wary of information given going forward.”

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Posted 1 month ago

“Patrol base are great. 1 Item was poor quality but very helpful and fast return process.”

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Posted 1 month ago

“The gun came not functioning, not possible to load or shoot the gun.”

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Posted 1 month ago

“Delivery was good the website is good prices are good but durability of the dessert eagle isn't great my son dropped the magazine and it's been loose and leaking has ever since and the m4 I bought for myself has only fired a handful of bbs and hasn't worked since... the motor works fine dosnt seemed to be blocked in any way but no bbs are registering through it and the dragon over sniper rifle has blocked a few times despite using the recommended size bbs”

Helpful Report

Posted 1 month ago

“Nice looking gun but having problems with the bbs getting stuck in the barrel.. iv only shot it a few times spent more time unblocking it !!! Really not happy that I can’t use this gun!! Say 6m bb.. got 6 m bb and they get stuck in the barrel!!! Very bad first time experience”

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Posted 1 month ago

“Took two weeks to tell me that what I ordered was out of stock, other than that it was fine”

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Posted 2 months ago

“Ordered a couple of weeks ago, still hasn't arrived, delivery issues, spoke to PB and they were very apologetic, said they'll send a new one out immediately via a different courier on a next day delivery, as there seemed to be an issue with this particular delivery company, still haven't received the item, and that was last week. Really needed the item for an exhibition, now left in limbo... Quite disappointed as if I was going to order more in bulk if the item suited our needs.”

Helpful Report

Posted 2 months ago

“The product and price were fine, dispatch leaves alot to be desired. The issues with DPD weren't their fault but didn't help the overall experience.”

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Posted 2 months ago

“Please respond to email sent on 26th August 2025”

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Posted 2 months ago

“Product is great delivery was abysmal”

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Posted 2 months ago

“really poor customer service”

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Posted 2 months ago

“Ordered plenty of rifs from here was just this order that left me disappointed as on game day the rif wouldn’t work but the return is currently being handled so other than that absolutely no complaints”

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Posted 2 months ago

“not the best”

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Posted 4 months ago

Patrol Base is rated 4.6 based on 1,411 reviews