Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base Ltd, Unit 5, Dale Street Mills, Dale Street, Milnsbridge, Huddersfield
Rating: 4.81

4.8 Rating 144 Reviews

96 %

of reviewers recommend Patrol Base

Visit Website

Phone:

44 1484 644709

Email:

sales@patrolbase.co.uk

Location:

Patrol Base Ltd, Unit 5, Dale Street Mills, Dale Street, Milnsbridge
Huddersfield
HD3 4TG

Patrol Base 5 star review on 30th April 2021

Rob Martindale

Patrol Base 5 star review on 15th January 2021

Anonymous

Patrol Base 5 star review on 30th November 2020

Sergio Lourenco

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gun had faults”

Helpful Report

Posted 4 years ago

Hey there! I checked out your review, It's quite unusual we get any faults with this pistol, so I got in contact with Customer Services immediately and they've filled me in on what's been going on. Had a chat with Cal, he's let me know you've been called and a return has been booked in for you. Hopefully once you've had your repair / replacement you'll have another look at the review and update it to better represent the pistol! Hope this helps :) PatrolBase Jonny

Posted 4 years ago

“Love the website but the customer service is about as bad as it gets. I've spent maybe £800 with them in the last few weeks. About £50 of that was spent on items that were either wrong or didn't work and getting anything returned has proved to be a nightmare. I received 2 faulty sniper rifle cartridges, that they persuaded me to keep and try and fix myself. I received 2 batteries that were incompatible with the gun I purchased at the same time - and they persuaded me to keep them on the basis that they'd send me 2 adapters - but they sent me the wrong ones and now aren't responding to my messages. I also bought a pistol CO2 cartridge from them that leaks and I haven't even summoned up the energy to try and tackle that one with them yet. Their typical response time to any messages has been about 5 or 6 days and the boys in the returns department aren't very helpful, especially when they're trying to put you on hold and cutting you off instead. So it's 2 stars for the website and none for anything else, from me.”

Helpful Report

Posted 4 years ago

Patrol Base is rated 4.8 based on 144 reviews