Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.63

4.6 Rating 1,803 Reviews

91 %

of reviewers recommend Patrol Base

Visit Website

Phone:

01484 644709

Email:

Stu@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

Write Your review

Tell us how Patrol Base made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Patrol Base 5 star review on 6th January 2026

Douglas W

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cool shop.. hoping to have this amended a”

Helpful Report

Posted 1 day ago

“While the torch was okay, the case it came in was badly damaged! This must of been damaged before it was packaged and sent as there were no broken bits of plastic in the box!”

Helpful Report

Posted 1 week ago

“https://www.facebook.com/share/v/1GbjzF9QKS/”

Helpful Report

Posted 2 weeks ago

“Ordered and paid for item that was in stock to then be told item was out of stock and was then redundant”

Helpful Report

Posted 2 weeks ago

“I must say I was pretty annoyed that it came with no instructions of how to assemble it and that the picture with labels wasn't even correct. I had to guess how to put it together. I haven't used it yet other than a quick try which it kept jamming up. I will see what its like when I give it to my son for Christmas”

Helpful Report

Posted 3 weeks ago

“Please note I snt you a mail this morning to websales@patrolbase.co.uk regarding my purchase. I would appreciate some feedback and responces regarding compatabillity and quality issues.”

Helpful Report

Posted 4 weeks ago

“Postage prices are ridiculous £9.95 for a little chest rig and took 3 days to arrive ....”

Helpful Report

Posted 4 weeks ago

“Cross threaded bolts and overspray internally causing the bolt to jam on a two tone aap01 pistol.”

Helpful Report

Posted 1 month ago

“Poor service, paid for 24hr dispatch on several items totaling nearly £500 but took the nearly 3 days to dispatch. When I chased the order after 2 days was told it was being picked and would be dispatched that afternoon, which was a lie. Normally I cannot fault them and their service but this time they really let themselves down.”

Helpful Report

Posted 1 month ago

“Excellent delivery time, rifle came a week early however it had many problems which upset me quite a bit. First of all the handgaurd was extremely out of place and there were many loose screws. It was also a very poor two tone job and I had lots of paint on my barrel and buffer tube. Lots of scratches on the gun itself and even the muzzle”

Helpful Report

Posted 1 month ago

“Rather slow and on most times not very helpful replies to enquires and issues.”

Helpful Report

Posted 1 month ago

“Ordered 3 “in stock” mags now one can’t come, Still waiting for that one to be refunded and the others aren’t here yet either”

Helpful Report

Posted 2 months ago

“I placed this order on 24th October and paid for the 1 to 2 working day delivery. But due to a problem with DPD delivery it never arrived and was sent back. I rang the DPD because I was sent a message saying it had been delivered. They started an investigation and I need to contact Patrol base. The customer service was helpful in updating me that it has returned back to them selves. But it’s now the 2nd of November I still don’t have the parcel and Ive been changed extra for delivery and the parcel has been sent back to me as standard.”

Helpful Report

Posted 2 months ago

“i bought a magazine for my baba yaga blow back pirtol . when i loaded it the slot for the BB,s was to wide and the bb,s would not line coerrctly , i phone to make a quiry about , spoke to a lady who said they would put me through to someone , all i got was a anwers service severval time , left a message but upto yet no one has made any contact , bee two weeks now . poor customer service . the magazine on the left is mine the one on the rigtis what arrived .”

Helpful Report

Posted 2 months ago

“I was pretty disappointed, the balaclava was very oversized, it says one size fits most, although I can't think of anyone it would conformably fit without slipping and getting in the way during a game. The elbow and knee pads were a bummer too as one of the knee pads cracked 5 minutes into the first game, splitting almost in half. Although I gotta give them their due, they managed to hold together until the end of the night and were actually great for knee slides, however I don't think they've got another game in them and for the price they cost I guess I can't be too mad about it. I did reach out to Patrol Base regarding either a refund or replacement but have heard nothing back, I'm hoping that it can be sorted soon.”

Helpful Report

Posted 2 months ago

“Not sure if it was a dispatch issue or courier issue. The estimated delivery date was 6th October. We're now on the 15th October and still not delivered!! However got an email from courier yesterday.”

Helpful Report

Posted 2 months ago

“Purchased an item, arrived in good time, product was poor quality, contacted the team as requested, still waiting for authorisation to return the item....nearly 2 weeks later”

Helpful Report

Posted 3 months ago

“I havent recived my item, emailed them, called them no answer, been 7 days, im still waiting for my item, all items came except 8Fields Tactical Buckle Up Recce/Sniper Chest Rig, what a joke, i recived a plate carrier instead which i returned to them via a QR code as soon as i recieved it. Not happy at all”

Helpful Report

Posted 3 months ago

“I was misled by a Customer Service Rep by being given incorrect information at the onset, which led to my order not being fulfilled - this was forgivable because employees often may not know all the rules, they could be new or there could have been a genuine misunderstanding, etc. What is unforgiveable though was the lack of any kind of apology bearing in mind their upfront information was misleading. I will buy from Patrol Base in the future, however, I will be very wary of information given going forward.”

Helpful Report

Posted 3 months ago

“Patrol base are great. 1 Item was poor quality but very helpful and fast return process.”

Helpful Report

Posted 3 months ago

Patrol Base is rated 4.6 based on 1,803 reviews