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Patrol Base Reviews

4.7 Rating 1,172 Reviews
92 %
of reviewers recommend Patrol Base
Read Patrol Base Reviews
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Phone:

01484 644709

Email:

Stu@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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AVOID PATROL BASE IF YOU WANT YOUR GUN TO WORK OR NOT RUN 200FPS OVER THE LIMIT OUT OF THE BOX. Shipping is fine, the guns look good, but they give you EU guns not UK guns, meaning they have stronger springs not rated in the UK
Helpful Report
Posted 2 hours ago
Wrong case sent 5 days fir someone to respond then sent QRCode said once we receive it we will send correct case Sent item back conformation it arrived in the morning next day 3 days later still awaiting for the correct case to be sent out
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Posted 22 hours ago
the fire control system is broken when I received it.
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Posted 3 days ago
Starting to annoy me I ordered it months ago and it still hasn’t arrived
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Posted 5 days ago
Order has not arrived yet and is 5 days late and I have not been given a email to say it’s been shipped
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Posted 1 week ago
Good website and kept me updated on my order
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Posted 1 week ago
Sent mw the wrong gun completley. Instead of telling me that the item i wanted was out of stock they sent me a different gun not even the same frame colour.
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Posted 1 week ago
Followed link from gun purchased to battery and it arrived but doesn’t fit gun. Returns process states to contact Patrol Base prior to returning item, waited a week so far for a response, still no reply and a battery that doesn’t fit. Not good customer service
Helpful Report
Posted 1 week ago
Ordered 80 pounds worth of items on a Tuesday, and paid for 1 to 2 days shipping as I had a game the Sunday, I waited till Friday before ringing up, then I was told on the phone, I will be coming out the next day=Saturday, I then had to wait till Monday to email them to get an answer and then they told me one of my main items was out of stock, which it wasn't at the time of ordering, they emailed me saying that the delivery service hadn't picked the parcel up but online it still said the parcels had been received and not processed, the delivery and processing service is a joke, this has happened before to my brother when ordering from here. Not happy with the service. There are more sights to buy from and I'll go to them before this shop from now on.
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Posted 1 week ago
Parcel was not delivered until i called support. Bad logistica.
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Posted 2 weeks ago
Really poor communication... I waited all week for someone to contact me, unfortunately to no avail. The two-tone one isn't painted as shown in the photos, and there's a CO2 issue. I've sent four messages about this in a week, and no one has replied and contacted me.. The item is awaiting return. Perhaps after reading this review someone will contact me and tell me how I can return this product and get my money back.
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Posted 2 weeks ago
Was sent a faulty product, I contacted them on every support email I could find and ive received no replies, except for a automated email telling me to leave a review
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Posted 2 weeks ago
Didn’t recieve it
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Posted 2 weeks ago
Hydration pack leaks, suppressor doesn't fire straight and chest rig a bit too small. Total waste of money
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Posted 2 weeks ago
Never arrived, waited a week and a half till i got an email stating when i ordered it was out of stock. Wish they had checked in sooner i can understand errors but waiting till the delivery date to tell me its not coming isnt very helpful
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Posted 3 weeks ago
I received my rifle which doesnt work, 3 weeks later this still doesnt work despite me going to the shop in person. I am very frustrated and annoyed and will be seeking a refund if not resolved within the next 5 working days.
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Posted 3 weeks ago
Birthday present and very disappointed as a very slow delivery and later than predicated timescales. Not all items delivered.
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Posted 3 weeks ago
Order was cancelled by Patrol Base 10 days after being placed due to no Sten being available. Cancelled rest of order as it was no use to me without the Sten.
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Posted 3 weeks ago
Item arrived with scuff marks on inner Barrel and slide don't think this item was brand new as my friends had plastic wrap round his did not return as needed it for weekend I'd say to try buy item from different retailers
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Posted 3 weeks ago
Unfortunately, not a good experience. I requested that the delivery was not left in the public foyer of my apartment block as items have been stolen by opportunist neighbours. This request was ignored by the delivery company. Although this was not Patrol Base's fault, when I phoned them, the person on the phone was quite curt with me. She asked what my order number was but, as I had about 4 separate orders with Patrol Base at the time, I was unsure which it was. I offered the courier firms order number and this was taken, with a promise to get back to me later that day or the next day. I did not receive this call. I emailed twice but did not receive a response. All in all, not a great experience for someone starting out with this hobby.
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Posted 3 weeks ago
Patrol Base is rated 4.7 based on 1,172 reviews