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Patrol Base Reviews

4.8 Rating 807 Reviews
96 %
of reviewers recommend Patrol Base
Read Patrol Base Reviews
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Phone:

01484 644709

Email:

Stu@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 13th August 2025
Chris D
Patrol Base 5 star review on 12th August 2025
Chris D
Patrol Base 5 star review on 11th August 2025
Dean K
Patrol Base 5 star review on 10th August 2025
Jack S
Patrol Base 5 star review on 26th July 2025
Gavin T
Patrol Base 5 star review on 22nd July 2025
James A
Patrol Base 5 star review on 22nd July 2025
James A
51
Anonymous
Anonymous  // 01/01/2019
On this occasion the service was bad Can’t really write a review as it was never delivered and you had to return my payment because even though it was so posed to be in stock Now over the last two years Patrol Base has been my go to airsoft shop just a little disappointed in this one service
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Posted 2 days ago
Not long after receiving my gun the two tone paint began flaking off and rubbing off in fine particles whether it was rubbing against my clothes gloves or carry bag getting on my clothes hands and face then the gun suddenly stopped working and would only shoot if I reloaded it upside down often when I reloaded it it wouldn’t shoot and after using everything in the magazine I’d have to reload it upside down and shoot it to clear it so it often didn’t shoot unless it was reloaded upside down as for whatever reason bbs remained inside even after shooting everything sometimes the bbs in the magazine would get stuck which was really annoying and after emailing for a refund I didn’t get a response till days later and after being told a driver would come out in the next couple days to collect the gun no driver came I emailed asking would I get a refund and I am still yet to get a response I am incredibly disappointed with my purchase and it has caused me nothing but stress
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Posted 2 days ago
Arrived dysfunctional and barrel detached without even pressing and twisting the button required. And now I have disassembled it, it doesn't even want to pull the slide backwards because it's getting caught on something I can't identify, disgraceful.
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Posted 4 days ago
Spent £10 for next day delivery and got the parcel 5 days after
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Posted 1 week ago
Hey Harry! I’m really sorry to hear about your experience with the delivery. It’s disappointing to see a delay caused by the courier, especially after opting for express service. I’ve flagged this with our shipping team to ensure it gets sorted out promptly. If you wish to contact our customer service team, they will be able to refund the difference in postage. I appreciate your patience, and I hope your next experience is much smoother! Take care, Team Patrol Base
Posted 1 week ago
After 7 days from order, I received an email saying items were out of stock, this was not mentioned at order, very disappointed.
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Posted 1 month ago
When my new AEG arrived the front sight was broken, a small piece of metal fell out of the gun and the cable from the motor was damaged in multiple places. I've had to have the gear box rewired since. I called your returns department about this and admitted I had removed the upper receiver, to install a new hope up unit. At that point he cut me off mid sentence and told me my warranty was void. While I appreciate thats reasonable I didn't appreciate the tone your employee took with me. When I asked for a rough estimate of price for all the repairs I need before shipping the gun to you he replied with something along the line of "well i don't work in repairs do I? " I'm so surprised by the poor condition of the item shipped not to mention the customer service I received. I'll avoid using patrol base in future when ever possible. Regards Mark
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Posted 1 month ago
Ordered an in-stock item (according to the website) along with other items, then told a week or so later it was out of stock. Whole order refunded.
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Posted 1 month ago
Unfortunately the item did not arrive. No reply to emails
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Posted 2 months ago
They shipped me the wrong part despite the label on the packet saying the correct one. Tried to contact support and had 0 emails from them except about leaving a review. Don't order from here.
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Posted 2 months ago
How could i be happy when my order never delivered do you think its good for me.
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Posted 2 months ago
I purchased a Bolee tactical glasses, only to find out while trying it out that it doesn't fit right into the contour of my face so I decided right there and then that I would return it but will be keeping the other two items i bought from them. As per instruction, i emailed them about it and they replied rather quickly that I could return it as long as its unused and in resaleable package. Also mentioned that it compromises my safety. So i wrapped the item ever carefully and sent it via recorded mail as per advised. To my horror, after a few days they emailed me and said theyre sending it back to me becuae they cannot received an unwanted item return because they are unsure if it was used or not. They could have checked from the day it was delivered and from the day i contacted them to let them know of my intention to return the item that i dont have the chance to have used it in any game whatsoever.. And besides if its their policy not to accept glasses as return, why would they asked me to send it back to them in the first place. And now I have spent money for a recorded mail when in fact had they made it clear about their policy, I wouldnt have bothered to return the item. So to other customers, let my experienced be a warning and a quick reminder to all Dont buy any item if your unsure of the size and shape of your desired items, because Patrolbase will turn to their book of tricks so they can keep your hard earned money.
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Posted 2 months ago
Patrol Base is rated 4.8 based on 807 reviews