Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.66

4.7 Rating 1,554 Reviews

92 %

of reviewers recommend Patrol Base

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Phone:

01484 644709

Email:

Stu@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 26th October 2025

102

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not that what I was expecting.”

Helpful Report

Posted 1 day ago

“Awful service, awful help from team, something that is legally cleared and offered by the website they have no interest in actually assisting their customers.”

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Posted 3 days ago

“Parcel still hasnt arrived after 3 WEEKS”

Helpful Report

Posted 4 days ago

“This is not your fault but paid for 1 to 2 days delivery and im here 4 days later and now 9 days on and still no items. just been asked to add a video or picture to my review lol a pic of what i still dont have my items. honestly do you not read these things.”

Helpful Report

Posted 1 week ago

“Very disappointed with how I was treated, if u could give zero stars I would, spoke with someone through email about my order taking longer than a week to arrive after paying the extra for next day delivery and they just didn’t care. They just sent back some generic email that was no help nor did they offer any! Now they are pestering with emails asking to review them!”

Helpful Report

Posted 1 week ago

“I recieved my Jing Gong SMG-5K Compact w- 20mm RIS - RAS Rail. Opened the box, charged battery a little. fit the battery into the back/lock/hook area. Great it doesnt work. I have tried everything. It does not work brand new. I rang up to ask fopr a refund or for any tips. They could offer nothing except "return it for a check over" So not only did I pay £200+ for the product and for purchase. Now it doesnt work brand new I have to play again to send it back for potentoial fixing. They also said I have to buy two tone split with another colour to be able to order that specific product. And whatr do we know - You cannot get refunds on two-tone products. Disgraceful!”

Helpful Report

Posted 1 week ago

“Second time I've ordered from patrol base and second time I've had issues. The drum mag came after a few days which I was happy with but the shot gun that said it was coming from Poland didn't arrive after the 21 working days so I sent an email. Told me there was an issue from the warehouse in Poland and I could only purchase something else or take a refund. I ask if it could just be ordered again and was told no unless I repurchased it. As I said this is the second time I've had issues with my order and has put me off making further purchases.”

Helpful Report

Posted 4 weeks ago

“I placed my order on October 27, 2025, and it still hasn’t arrived. Even worse, the package was delivered to the wrong address. I’ve been waiting for so long and this is really unacceptable. I hope this issue can be resolved as soon as possible.”

Helpful Report

Posted 4 weeks ago

“Order still has not arrived and their asking for a review”

Helpful Report

Posted 1 month ago

“I still haven’t received my first order from the 27th of last month.”

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Posted 1 month ago

“Does not click into place using an Odin Speed loader. If you have a Delta Armory Freya Gen 2, don't buy these as they don't feed properly.”

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Posted 1 month ago

“Finally got to use this item, the item is faulty, when attached it doesn’t let you shoot through it properly without hitting the inner, disappointing!”

Helpful Report

Posted 1 month ago

“Delivered an entirely different gun to the one l ordered ( see photos below). Customer service is literally not worth a carrot. After finally getting through to explain their mistake l was told to email them with proof of such but given no address to do so. Then told to print a return label at the post office and return gun. No acceptance of the mistake and no way to show such when sending a random parcel back to them. I have decided that it is easier to just keep the gun that I DID NOT order rather than messing around. Very poor service on all counts.”

Helpful Report

Posted 1 month ago

“Product easily broken by intended use, sent back for repair, repair arrived broken, refund refused, replacement refused, further repair refused”

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Posted 1 month ago

“I still haven’t received my order it’s been over 2 weeks”

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Posted 1 month ago

“Unfortunately the egg crate material hadn't stuck properly inside the gun cases and the opening and closing clips aren't very good....I'm sure you don't need a photo of the product you sent me?”

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Posted 1 month ago

“Emailed and tried to ring to sort a refund no response and still trying for a product, no response and can't get through to speak to anyone about my issue with my purchase.”

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Posted 1 month ago

“Patrol base isn’t bad but this product I got is just terrible, maybe test mags before they go out after this purchase I’ll try to avoid using patrol base”

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Posted 1 month ago

“I told them to cancel the delivery dpd have still got it”

Helpful Report

Posted 1 month ago

“AVOID PATROL BASE IF YOU WANT YOUR GUN TO WORK OR NOT RUN 200FPS OVER THE LIMIT OUT OF THE BOX. Shipping is fine, the guns look good, but they give you EU guns not UK guns, meaning they have stronger springs not rated in the UK”

Helpful Report

Posted 1 month ago

Patrol Base is rated 4.7 based on 1,554 reviews