Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,146 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,146 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 14th September 2026

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is the only company I use Their customer service level is second and None Any issues I have had they have gone above and beyond to find resolution It is an absolute pleasure shopping with this company and I’m a creature of habit so they have a Customer for life Outstanding company outstanding Staff Pleasure to shop here”

Helpful Report

Posted 4 months ago

“I ordered a drum for a Thompson machine gun Arrived on time well made and great price”

Helpful Report

Posted 1 day ago

“Exelent service”

Helpful Report

Posted 1 day ago

“You guys were spot on. I ordered a product, it was delivered on the day you said it would. Job done. I'm happy. The 5 emails I've had since it was delivered asking for a review/validation is uncalled for. Sure send 1 email asking for a review, but leave it at 1. No need to bagder/harass for it”

Helpful Report

Posted 2 days ago

“Paid extra for the 1-2 day delivery but still hasnt turned up after day 4, spoke to someone at patrol base who said they would look in to it and getstraight back to me but as of yet still not made contact with me to give an update or even offer to refund the extra i had paid for the 1-2 day delivery.”

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Posted 2 days ago

“Ssg11 very good sniper rifle not to heavy to about the right weight”

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Posted 3 days ago

“I ordered the items I was after,I received an email to say one of the items was out of stock,but the remainder of the order would be fulfilled. I received a refund for the out of stock item and the rest of my order was received quickly. I have not used the items yet but have checked them and all is ok.”

Helpful Report

Posted 4 days ago

“This was first time to order from Patrol base and already know them from fellow players before. Told me about 10 days to arrived , I wss thinking it's fine , just after my birthday but yo my surprise- they delivered it on 5 days, right on my birthday!!. And on time as stated on their e mail. Highly recommended.”

Helpful Report

Posted 1 week ago

“I ordered some bits and bobs for my next airsoft mil sim and the products did NOT disappoint. The fast delivery met the deadline and arrived in solid well wrapped packaging. The holster i ordered was high quality polymer and had easily adjustable angle. It also came with some handy allen keys that were useful for ajusting it”

Helpful Report

Posted 1 week ago

“Every order has been delivered timely and any queries or mistakes on my end have been quickly, professionally and down right amazingly fixed/answered from the customer support.”

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Posted 1 week ago

“Awesome company any issues they sort them out straight away highly recommend... Prices are awesome plus the staff in the office are easy to talk to cis rhey play and under stand”

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Posted 1 week ago

“Never arrive on time”

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Posted 1 week ago

“The item was great couldn't be happier and the delivery was very quick”

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Posted 1 week ago

“Great communication every step of the way. And when they realised the rifle I'd ordered was no longer in stock I picked one for £20 more which they supplied at no extra cost. Excellent service.”

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Posted 1 week ago

“Fast delivery and good service”

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Posted 1 week ago

“I have a modeed 249 and the current box mag couldn't keep up with an 11.1v battery, this Battleaxe box mag from Patrol Base is a MASSIVE GAME CHANGER”

Helpful Report

Posted 1 week ago

“Never had a problem with these guys best website layout and easy to look around iv got many rifts/gear from these guys they are defo my go two for all air-soft needs”

Helpful Report

Posted 1 week ago

“Won’t be buying from here again first bad experience ordered a sidearm two toned front fibre sight was broken whilst being painted over let that slide due to being quick and easy replacement 2nd time ordered an S&t ak105 wanted to use the quick change feature to change spring after testing and finding a weird click and crunch to reveal a way overpowered spring cut down to size or a party sausage so god knows what’s causing the weird noises and feel. And just now trying to upload a pic for proof it won’t let me”

Helpful Report

Posted 1 week ago

“Super helpful orders arrived in great time. well worth a browse on there site would definitely recommend.”

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Posted 1 week ago

“Awesome service”

Patrol Base 5 star review on 3rd September 2026

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Posted 1 week ago

“Very good to deal with helpful and polite if you have any questions also the mail order is always in time I do not use anyone else for my airsoft equipment”

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Posted 1 week ago

Patrol Base is rated 4.6 based on 3,146 reviews