Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,189 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,189 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 11th October 2026

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is the only company I use Their customer service level is second and None Any issues I have had they have gone above and beyond to find resolution It is an absolute pleasure shopping with this company and I’m a creature of habit so they have a Customer for life Outstanding company outstanding Staff Pleasure to shop here”

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Posted 4 months ago

“Order LMG its broke on first game, order 3 62shot grenades seals have gone before had them out of the box, vmp works on semi however when using full auto the gun doesn't cycle fully and ejects all the gas.”

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Posted 2 days ago

Hi Ben, Thank you for your feedback. We're really sorry to hear you've experienced issues with your order and that the products haven't performed as expected. This certainly isn't the experience we want our customers to have, and we'd appreciate the opportunity to look into this further for you. Please could you get in touch with our customer service team on 01484 644 709 or websales@patrolbase.co.uk quoting your order number, so we can discuss the issues you've experienced and look into the best way to resolve them? We look forward to hearing from you and getting this sorted.

Posted 1 day ago

“Fast delivery very helpful if you need stuff before a big game. It's says 1 to 2 days but I've always got mine the next day”

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Posted 2 days ago

Hi Christian, We're thrilled to hear you're happy with both your purchase and the service you received! Thank you for taking the time to leave us such a lovely review. We truly appreciate your business and hope to welcome you back again soon.

Posted 1 day ago

“Used patrol base few times now,always had good products and delivery”

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Posted 2 days ago

Hi Darren, Thank you for your support and for leaving us such a positive rating. We're committed to providing a great customer experience and are delighted to hear that you were happy with your dealings with us. We hope to assist you again in the future.

Posted 1 day ago

“I love patrol base 👍 💯 , I generally have a look on the website then take a little drive from Castleford to the shop to get what I want , the people are always friendly the service is great and if you're not sure if the grip,mag,rail,etc will fit all you have to do is put your rifle/pistol in a bag or case bring in to the shop and they'll let you try it before you buy it 👍 ,”

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Posted 2 days ago

Hi Ryan, We really appreciate your 5-star review! It's wonderful to hear that both the product and the service lived up to your expectations. Thank you for your trust in our business and for taking the time to let others know about your experience.

Posted 1 day ago

“super website”

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Posted 2 days ago

Hi David, Thanks so much for the 5 stars! We're grateful for your support!

Posted 1 day ago

“Very fast delivery even with the two tone options Efficient and good service very good communication regarding my delivery”

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Posted 3 days ago

Hi Mark, Thanks so much for choosing us and leaving such a positive review! We're delighted to hear you're happy with your purchase and the service provided throughout your experience. We really value your feedback and look forward to helping you with any future orders.

Posted 1 day ago

“Patrol base came through as usual fast efficient delivery and customer service nothing is too much trouble”

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Posted 3 days ago

Hi Alistair, Thank you so much for your fantastic 5-star review! We're delighted to hear you're happy with both your purchase and the service you received. We always aim to provide quality products alongside a positive customer experience, and we really appreciate you taking the time to share your feedback.

Posted 1 day ago

“My main issue is delivery speed and communication. I ordered from the EU warehouse and fully understand that takes longer than domestic shipping. However, an estimated delivery date was given and it has now passed, with no follow-up email or update from you. The tracking status still just shows "picking" and hasn't changed, so I have no idea where my order actually is or when to expect it. It's frustrating not being kept in the loop — even a short automated email saying there's a delay, with a revised estimate, would make a big difference. Could you please look into my order and give me an accurate update on when it will ship?”

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Posted 3 days ago

Hi, Hi, Thank you for getting in touch, and we're sorry for the frustration caused by the lack of updates on your order. We understand how disappointing it can be when you're waiting for an order and the tracking information hasn't changed. We would just like to clarify that, for products dispatched from our EU warehouse, the estimated arrival date is provided on the order confirmation email sent after purchase. This date can be found underneath the relevant product, along with the information that delivery can take up to 21 working days. We do appreciate, however, that the tracking status remaining on “picking” without any further updates can be frustrating, and we're sorry for any uncertainty this has caused. We'll look into the current status of your order and do our best to provide you with a clearer update on its progress. Thank you for your patience and understanding. Kind regards, Natalie Customer service manager

Posted 1 day ago

“I'm a WW2 homeguard reenactor,the BAR is perfect for us,not even tried to fire it yet,must do that!”

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Posted 3 days ago

Hi Martin, Thanks for the fantastic review! We're thrilled that you love your purchase. Your support means a lot to us!

Posted 1 day ago

“Really nice product for a very good price. Well made and a good clear red dot. Good communication and very quick delivery. Looks great on my M4.”

Patrol Base 5 star review on 9th October 2026

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Posted 4 days ago

Hi Mark, Thank you for the fantastic 5-star review! 😊 We're really pleased to hear you're happy with the product, its quality and value for money. It's great to know it looks good on your M4 too! We appreciate your kind words about our communication and delivery, and thank you for choosing us. Enjoy your purchase!

Posted 4 days ago

“Very fast delivery. Exelent store and good prices”

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Posted 5 days ago

Hi Richard, Thank you for taking the time to leave us such a lovely 5-star review. We’re delighted to hear that you were happy with your experience. Providing a high standard of service is extremely important to us, so it’s always rewarding to receive such positive feedback.

Posted 5 days ago

“Very easy to order and Very good customer service i had one small problem and it was delt with straight away you can't get better than that 100% satisfied”

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Posted 5 days ago

Hi John, Thank you so much for taking the time to leave us a 5-star review! We’re absolutely delighted to hear that you had such a positive experience. Your kind feedback means a great deal to the team and is always lovely to receive. We really appreciate your support and hope to welcome you back again soon!

Posted 5 days ago

“Really friendly and helpful staff, loving my new glock drum mag and extended mags, thanks guys”

Patrol Base 5 star review on 7th October 2026

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Posted 6 days ago

Hi Remmon, Thank you for the fantastic feedback! We’re thrilled you’re happy with both the product and your experience with us. We really appreciate your custom!

Posted 6 days ago

“Spent over £1200 for dx to lose the parcel thank got for patrol base a gentleman call Simon was stand out for me helping all the way got my refund and placed another order can't blame patrol base for a different company's mess up”

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Posted 6 days ago

“Three stars could have been five. Ordering and delivery were simple, quick and efficient. Thank you, PB. The KAC QDC looks awesome on my TM Mk18 GBBR and feels well-made and well presented externally. Unscrewing the body revealed the tracer unit, where my troubles started. Could I unscrew it? Like hell I could. In the end, it took a vice and grips to shift it. This resulted in scuffing the black anodised finish of the tracer, so no returns for me. (My superpower - No patience Man). The issue is the threads are not anodised, and some minor corrosion locked the two pieces together. So no blame on PB. A little lube has solved it. Hopefully this is a one-off, and others won't experience the same. I think the performance is great. Opposing players were surprised by the flame flash brightness. I was playing in a semi-woodland daytime setting, and under the canopy, the tracer rounds were bright enough to follow. In the dark, the tracer rounds were bright and clear. Am I happy? Yes, I am; it's my first tracer, and I made a good choice. Would I recommend it? Assuming other units don't have my issue, I would definitely recommend this combined suppressor and tracer unit. Conclusion - if I hadn't had the issue, the KAC QDC would score a solid five points”

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Posted 6 days ago

Hi Simon, Thank you for taking the time to leave such a detailed and honest review. We’re really pleased to hear that you were happy with the ordering and delivery process, as well as the overall look, build quality and performance of the KAC QDC. We’re sorry to hear about the difficulty you experienced when separating the tracer unit. We completely understand how frustrating that must have been, particularly with the additional scuffing caused while trying to remove it. We appreciate you explaining what happened and are glad to hear that a little lubrication resolved the issue. It’s fantastic to hear that you were impressed with the tracer performance, especially the brightness of both the flash and tracer rounds in different conditions. We’re also pleased that, despite the initial issue, you’re happy with your purchase and would recommend the unit. Thank you again for your detailed feedback. We really appreciate your support and hope you continue to enjoy using your KAC QDC!

Posted 5 days ago

“First class service and and delivery was so prompt i dealt with Natalie have to say she was fantastic to deal with and made my whole experience so simple you guyscare tops”

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Posted 1 week ago

“Excellent! Great service, fast delivery and I love the product.”

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Posted 1 week ago

“Great item good quality and fast delivery 👌”

Patrol Base 5 star review on 30th September 2026

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Posted 1 week ago

“Recently bought a MP40 where I received excellent customer service. Ordered online and my gun was delivered within 24 hours .. Will certainly recommend.”

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Posted 2 weeks ago

“Not the best box mag on the market but for the price it was really good and seems to work well. - I already took mine to my local tech to upgrade it to change out the battery for a small rechargeable LiPo one ) Good customer service and fast delivery as always from patrol base, and nice to see they are keeping their standards up and only supplying quality products on their website and shops. That’s why most regular Airsofters recommend them.”

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Posted 2 weeks ago

Patrol Base is rated 4.6 based on 3,189 reviews