Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,242 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,242 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 6th November 2026

206

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is the only company I use Their customer service level is second and None Any issues I have had they have gone above and beyond to find resolution It is an absolute pleasure shopping with this company and I’m a creature of habit so they have a Customer for life Outstanding company outstanding Staff Pleasure to shop here”

Helpful Report

Posted 5 months ago

“Fast delivery”

Helpful Report

Posted 9 hours ago

“Purchased the Delta Armory 9" 20mm Picatinny RIS Handguard to upgrade my setup, and I couldn't be happier with the whole process. Browsing the Patrol Base online catalogue made it easy to pick out the right free-float rail with an included barrel nut. Delivery was fast, and the final installation was straightforward and rock-solid. Excellent quality for the price and a seamless buying experience from start to finish.”

Helpful Report

Posted 10 hours ago

Hi, Thank you for such a fantastic review! We're delighted to hear you're happy with your Delta Armory handguard and that the installation went smoothly. It's great to know you found our website easy to navigate and that the product quality, pricing and delivery all met your expectations. We really appreciate you choosing Patrol Base and look forward to helping you with your next upgrade. Happy Airsofting!

Posted 10 hours ago

“Good delivery, great range of products and overall very good quality experience dealing with Patrol Base. Would heartily recommend to a friend.”

Helpful Report

Posted 1 day ago

Hi Christian, Thank you for sharing your positive experience. Providing excellent service is what we strive for, and we're delighted you were happy!

Posted 11 hours ago

“Fast delivery, quality product. Bought DYE full face mask for 13 yr old son. First time airsofting with older brother. Old brothers mate had front tooth chipped previous week so was concerned about face protection. Was expensive but older son said need the right kit and i wanted piece of mind. He was comfortable and it looked good. He was more than happy with it.”

Helpful Report

Posted 1 day ago

Hi, Thank you for your fantastic 5-star review! We're delighted to hear you're happy with your purchase and hope you enjoy your product.

Posted 11 hours ago

“Great gear thanks ;) will buy more soon please send out a discount code!”

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Posted 1 day ago

Hi David, A big thank you for your 5-star review! Your feedback and support mean the world to our team. We hope to see you again soon!

Posted 11 hours ago

“Excellent service got 2 golden eagle m870 gas shotgun 1 is up and working just waiting on some internal springs to get the other one working I salvaged a couple of parts of a broken one all I need for shotgun 2 is 3 internal springs and that will be working both shotguns are gas tight no leaks will keep an eye on the boneyard”

Helpful Report

Posted 2 days ago

Hi Paul, We really appreciate your 5-star rating. Thank you for your purchase and for sharing your positive feedback!

Posted 11 hours ago

“The best shop in the airsoft game highly recommend for all your pew pew needs and accessories”

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Posted 2 days ago

Hi Paul, A big thank you for your 5-star review! Your feedback and support mean the world to our team. We hope to see you again soon!

Posted 2 days ago

“Very upset with the way I was treated out of three items ordered, after five week's only one arrived ( and that was broken . I am still waiting for the order to be picked up and returned”

Helpful Report

Posted 2 days ago

Hi Peter, We're very sorry to hear about your experience and sincerely apologise for the disappointment and frustration caused. This is certainly not the level of service we aim to provide. we would like to clarify that the collection was booked by us, and once a collection has been arranged, the actual collection is the responsibility of the courier. Unfortunately, we cannot be held responsible for the courier failing to attend or complete the collection as scheduled. We understand this has been frustrating, but we have taken the necessary steps on our side to arrange the return. We apologise for the inconvenience caused by the courier's failure to fulfil the collection. Please accept our sincere apologies for the inconvenience. We would really appreciate the opportunity to look into this matter and get everything resolved as quickly as possible. Thank you for bringing this to our attention.

Posted 2 days ago

“Bought a very nice Delta starter rifle and various parts, shipping is fast, prices are reasonable, can only recommend!”

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Posted 2 days ago

Hi, Thank you for sharing your positive experience. Providing excellent service is what we strive for, and we're delighted you were happy.

Posted 2 days ago

“Great experience- products arrive quickly and in good condition working well.”

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Posted 2 days ago

Hi Calum, It's fantastic to hear you're pleased with your products. Thank you for shopping with us and leaving such a lovely review.

Posted 2 days ago

“Faster than expected delivery, and all items arrived as expected and were packaged well. Would recommend.”

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Posted 2 days ago

Hi, Thank you for your excellent review! We take great pride in what we do, and it's fantastic to know our efforts are appreciated!

Posted 2 days ago

“Purchased a KRYTAC KRISS VECTOR GBB and absolutely love it! Delivery was fast and with tracking, the box was in good condition when it arrived as well as the vector. Will absolutely be making future purchases from Patrol Base again!”

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Posted 5 days ago

Hi Oliver, Your lovely review means so much to us! We're pleased you're happy with your product and hope to welcome you back soon.

Posted 4 days ago

“Asked for refund - broken pistol. I've not asked for fixing.”

Helpful Report

Posted 5 days ago

Hi Marcin, I'm sorry to hear of this experience and i'll arrange for a member of our returns team to get in touch with you.

Posted 4 days ago

“Great shop alittle long on the delivery for eu products but altogether good experience.”

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Posted 5 days ago

Hi Peter, Thank you for your wonderful review! Our team works hard to deliver the best possible service, so your feedback means so much.

Posted 4 days ago

“I've always wanted a FAMAS and this one is identical and at the right price I will buy more in the future to ad to my collection many thanks.”

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Posted 5 days ago

Hi Wayne, Thank you for your kind feedback! We take pride in the quality of our products and are delighted you're happy with yours.

Posted 4 days ago

“Big disappointment, purchased an AEG M4, with two tone expecting it to be painted as shown on the website, (handguard, buttstock etc). Came with the receiver painted instead. No returns on two tone items, simply can't be trusted. Won't be shopping with them again.”

Helpful Report

Posted 5 days ago

Hi, I'm sorry to hear of the issues you have faced and would like to chance to resolve them. As you haven't provided an order number or email, I'd like to ask you to get in touch on 01484 644 709 and ask for Natalie, our customer service manager. Alternatively you can email her via natalie@patrolbase.co.uk

Posted 4 days ago

“Very good..”

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Posted 6 days ago

Hi Spencer, Thank you so much for your fantastic 5-star review! We're delighted to hear you're happy with your purchase. Your support means a lot to us!

Posted 4 days ago

“My favorite airsoft shop, always excellent service and prompt delivery.”

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Posted 1 week ago

Hi Paul, We're grateful for your positive feedback and support. Thank you for being part of our customer community!

Posted 4 days ago

“Having used Patrol base for many years the service from start to finish is excellent, I will continue to use them as my 1st choice for gear .Highly recommend.”

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Posted 1 week ago

Hi Andrew, Your kind words mean a lot to us! Thank you for choosing our company and for sharing your positive experience.

Posted 1 week ago

“Great service.”

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Posted 1 week ago

Hi Malcolm, We really appreciate your positive feedback! It's always rewarding to know our efforts are making a difference to our customers. Thanks for the five-star rating! We're delighted you've enjoyed shopping with us and appreciate your support.

Posted 1 week ago

Patrol Base is rated 4.6 based on 3,242 reviews