Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,173 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 30th September 2026

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is the only company I use Their customer service level is second and None Any issues I have had they have gone above and beyond to find resolution It is an absolute pleasure shopping with this company and I’m a creature of habit so they have a Customer for life Outstanding company outstanding Staff Pleasure to shop here”

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Posted 4 months ago

“Excellent! Great service, fast delivery and I love the product.”

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Posted 19 hours ago

“Great item good quality and fast delivery 👌”

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Posted 19 hours ago

“Recently bought a MP40 where I received excellent customer service. Ordered online and my gun was delivered within 24 hours .. Will certainly recommend.”

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Posted 1 day ago

“Not the best box mag on the market but for the price it was really good and seems to work well. - I already took mine to my local tech to upgrade it to change out the battery for a small rechargeable LiPo one ) Good customer service and fast delivery as always from patrol base, and nice to see they are keeping their standards up and only supplying quality products on their website and shops. That’s why most regular Airsofters recommend them.”

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Posted 1 day ago

“The package came in good time and was in very good order,I only use the gun for plinking in the garden but have already found it to be fairly accurate. The gun itself is very well made and has some good heft to it which helps with the handling. Over all I would recommend this gun to any body wishing to get into airsoft.”

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Posted 1 day ago

“Got a Delta Armoury ribbed hand guard and a Specna m4/m16 style carry handle/rear sight for my tm M4A1 gbbr and transformed it into a retro 🇻🇳 Vietnam shredder, well pleased, big ty to all the staff at PB 😎👍”

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Posted 2 days ago

“I’ve had no issues with the products I’ve brought. My only gripe is your shipping costs. I understand if I’m ordering something that needs a large box. However, I’m just ordering something BBs or something small, why does shipping still cost so much? Ordinarily Patrol Base has decent prices, but once you add on the shipping costs it becomes very off putting.”

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Posted 3 days ago

“So far, I’ve placed three orders with Patrol Base, and only one of them had an issue. I ended up waiting around two weeks for my order to be processed. Once the estimated delivery time had passed, I contacted customer service, and thankfully Simon took the time to track down what had happened to my order. Not long after that, I finally received my items — along with a small but very nice little gift. A nice touch! A small suggestion for the website admin for the future: if an item is out of stock, I probably shouldn’t be able to order it in the first place. Alternatively, it would be great to receive an update if there’s a problem with availability, rather than having to wonder whether my order has gone on a little holiday somewhere. 😂 Overall, I’m happy with how everything was eventually resolved, especially with the communication and Simon’s commitment to sorting out my problem. He genuinely went the extra mile to get things moving. Many thanks, Simon, and thanks to Patrol Base!”

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Posted 4 days ago

“Great service and quick delivery”

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Posted 4 days ago

“No problems at all besides the missing instructions but very good and fast response from costomer service for emailed instructions”

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Posted 4 days ago

“bought tracer unit (flare cube mono). suddenly stopped working before my first game day w it. returned + refunded. left 1 star review on item + they have taken down aforementioned review from the product page without notification”

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Posted 4 days ago

“Cracking piece of kit”

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Posted 5 days ago

“Fast and amazing as usual.”

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Posted 5 days ago

“Great experience professional behaviour toward customer.”

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Posted 5 days ago

“Staff are very helpful, great range of equipment to choose from”

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Posted 6 days ago

“Not used Patrol Base for a few years as been out if airsoft for quite a while. Must say the service is was just as good. Good comms, fast delivery and great prices”

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Posted 6 days ago

“Very good service and lots of products on the site for all your needs”

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Posted 6 days ago

“Excellent service, Swift delivery( of an item largely out of stock elsewhere), and great Comms. Recommended!”

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Posted 6 days ago

“Exceptional packaging of Hasta Nebula Gen 2 felt like opening a new iPhone, quality and packaging were great, effect is crazy good!”

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Posted 1 week ago

“Using airsoft as a way to get some local, cheaper, milsim action between the four or so magfed paintball events I do. Started this in January. Time to get myself my own gear. Patrol Base have some very informative write ups on kit, comparisons and general airsoft information. I have found other websites/suppliers a little vague and very sparse with details and info. OK, if you are an experienced, omniscient airsofter. Not very good for beginners. It's for this reason I chose Patrol Base to purchase my first set up. I used their write ups and knowledge to select my rif, and compatible batteries, charger, chrono, loader, mags and magwell adapter. Once ordered on the weekend it arrived midweek, and was I was able to attend my local walkon, as on own gunner, rather than a rental the very following Sunday. One week, in total, from ordering on my sofa, to an enjoyable field testing. All worked well. A little tinkering with the mags and magwell adapter, now seems to have them working properly. Just need to figure out the capacity selector. Even when i try to select 30 rounds, far more seems to be loaded. Not that big of a deal. Just a bit more tinkering. Thankyou Patrol Base. Absolutely brilliant. Top notch info, service and supply.👌👏”

Patrol Base 5 star review on 19th September 2026

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Posted 1 week ago

Patrol Base is rated 4.6 based on 3,173 reviews