Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,226 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 25th October 2026

203

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is the only company I use Their customer service level is second and None Any issues I have had they have gone above and beyond to find resolution It is an absolute pleasure shopping with this company and I’m a creature of habit so they have a Customer for life Outstanding company outstanding Staff Pleasure to shop here”

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Posted 5 months ago

“Very good..”

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Posted 22 hours ago

“My favorite airsoft shop, always excellent service and prompt delivery.”

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Posted 1 day ago

“Having used Patrol base for many years the service from start to finish is excellent, I will continue to use them as my 1st choice for gear .Highly recommend.”

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Posted 1 day ago

Hi Andrew, Your kind words mean a lot to us! Thank you for choosing our company and for sharing your positive experience.

Posted 1 day ago

“Great service.”

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Posted 1 day ago

Hi Malcolm, We really appreciate your positive feedback! It's always rewarding to know our efforts are making a difference to our customers. Thanks for the five-star rating! We're delighted you've enjoyed shopping with us and appreciate your support.

Posted 1 day ago

“First order but cant use item as no batteries in stock and was told wont be getting any.so cant use product.”

Helpful Report

Posted 1 day ago

Hi Jay, We would like to inform you that the majority of the airsoft guns we currently offer do not include a battery or charger. To operate your product correctly, you will need to purchase a compatible battery and charger separately. This information is clearly outlined in the "What’s Included" section of each product description on our website. If batteries and chargers are not listed there, they are not included with the item. In the past, included batteries and chargers were found to have a high failure rate or limited lifespan. For this reason, manufacturers stopped including batteries and chargers. We have long recommended upgrading to higher-quality options to ensure optimal performance and long-term reliability. You can find details about the required battery for your specific model in the product description, often accompanied by a direct link for your convenience

Posted 1 day ago

“Got a Delta Armory R15 FREYA™ Gen.2 14" M-LOK M4/AR-15 AEG in two tone, so i cant speak on the standard colour ways, however when it came to doing maintenance it was next to impossible to take apart when taking the handguard off and barrel nut, i had tried for weeks using different tools and things suggested online, so when it comes to buying this model of AEG id advise to stay clear of two toning the weapon or else you'll have a nightmare of a time and end up giving up like i did. I had also contacted both Patrol base and Delta armoury and got back the same response "The barrel nuts and handgaurds have been fitted tighter than usual lately" with no real help with my issue.”

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Posted 2 days ago

“Shopping experience was easy and straightforward, reasonable delivery time with great packaging.”

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Posted 3 days ago

Hi Leonard, Thank you for your five-star review! We pride ourselves on making the shopping experience as easy and straightforward as possible, so your feedback is greatly appreciated.

Posted 1 day ago

“Fast delivery and good quality items”

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Posted 3 days ago

Hi Lisa, Thank you for your wonderful review! We really appreciate your feedback and are delighted to have met your expectations.

Posted 1 day ago

“I got the nuprol delta vanguard pre two tone 13 inch and the range is absolutely amazing for the price I upgraded the rubber and with .28s the range is about 70 metres great product!”

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Posted 4 days ago

Hi Fin, We're happy to hear the product has met your expectations. Thanks for the excellent rating!

Posted 4 days ago

“Played Airsoft years ago and now my son wants to try it got a couple of guns and one came today. Very good service and very quick delivery will diff order more stuff.”

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Posted 5 days ago

Hi David, It's wonderful to hear that you've enjoyed your experience with our company. Thanks for your kind words and continued custom.

Posted 4 days ago

“Item arrived quickly and it was as stated in the advert ,very pleased”

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Posted 6 days ago

Hi Trevor, We really appreciate you taking the time to leave us a review. It's great to hear that your experience has been a positive one.

Posted 4 days ago

“Payed for premium delivery and shipment was not even sent off within the delivery timeframe.”

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Posted 6 days ago

Hi Ky, Please contact our customer service team on 01484 644 709 so we can look into this for you and arrange a refund of delivery cost where applicable.

Posted 4 days ago

“My third gun arrived today ,couldn't wait to attach a scope and silencer ,, Not sure if the scope is in the correct position ?”

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Posted 1 week ago

Hi Alan, It's great to know you've enjoyed shopping with us. Thank you for your lovely feedback and continued custom. Please get in touch with our customer service team on 01484 644 709 if you require any further help or assistance.

Posted 4 days ago

“Have dealt with Patrolbase a few times over phone & with orders found them very courteous in offering advice & info, even on weapons I already own, fast delivery service I would thoroughly recommend them”

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Posted 1 week ago

Hi Peter, Thanks for the brilliant review! We're so pleased to know you've had a positive experience with our business.

Posted 4 days ago

“I’ve been shopping with Patrol Base for years and love your product range and website, but the phone support is, honestly, not up to par. Waiting on hold takes far too long, and when someone finally answers, the conversation feels rushed and transactional. If you want loyal customers to keep coming back, the phone experience needs to match the quality of everything else.”

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Posted 1 week ago

“Bought for my HFT500 rifle. All good great box for price.”

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Posted 1 week ago

Hi Jeremy, We appreciate you taking the time to share your experience. Thanks for the five stars!

Posted 1 week ago

“My experience so far with Patrol Base has been fantastic. I’ve bought pretty much all my kit from them, goggles, vest, helmet, gun, attachments and of course BB’s. Sam served me and was a credit to the company and helped me with all my buying decisions without being typically salesy. Customer for life already and planning my next purchase already!”

Patrol Base 5 star review on 23rd October 2026

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Posted 1 week ago

Hi Lui, Thank you so much for the fantastic review and continued support! We're delighted to hear you've had such a great experience with Patrol Base and that you're happy with all your kit. We'll be sure to pass your lovely feedback on to Sam, who will be thrilled to hear he made your shopping experience such a positive one. It's great to have you as part of the Patrol Base community, and we look forward to helping you with your next purchase. Thanks again for choosing us!

Posted 1 week ago

“Service was awesome did not have desert eagle in stock but sent me golden eagle instead at same price & delivered earlier Simon sorted everything well happy”

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Posted 1 week ago

Hi Marc, We’re thrilled that your experience with our company was a great one. Your positive feedback encourages our team to keep doing our best. Thanks for the review!

Posted 1 week ago

“Fast delivery and very helpful in solving a problem I had very recommend these guys as will be dealing with them often”

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Posted 1 week ago

Hi Nick, Thank you for your generous feedback. We’re delighted that our team made a positive impression!

Posted 1 week ago

“It arrived on”

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Posted 1 week ago

Hi Khalik! We’re so pleased to hear your order arrived on time. Thank you for your feedback!

Posted 1 week ago

Patrol Base is rated 4.6 based on 3,226 reviews