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Patrol Base Reviews

4.6 Rating 3,035 Reviews
90 %
of reviewers recommend Patrol Base
Company Reviews Product Reviews
3,215
 Metrics Info
4.6
Based on 3,035 reviews
Shipping & Delivery
Delivery Methods
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Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Dave R
Verified Buyer
“I’ve been ordering from PB for a while now and they’re my go to airsoft place for lowest prices, knowledge and fast delivery. I’ve got my UKARA now and ordered my first non-two tone RIF which got here the next day, awesome! I’ve also subscribed to the PB email news and I love getting these so I can plan my next purchase, great tips videos as well.”
Helpful Report
Posted 5 years ago
Kevin B
Verified Buyer
“Great scope works well”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 1 hour ago
Alun F
Verified Buyer
“made an order online, there was a slight issue but these guys sorted it out quickly, also made a trip to there physical store and it was absolutely amazing.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 1 hour ago
Nathan M
Verified Buyer
“Excellent service as usual.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 14 hours ago
Kwan N
Verified Buyer
“Two times having replicas they totally fine. But my fds two of them got some issues. One of them received a replica can not shoot, another one receive a battery doesn’t work. So make the reputation getting worse. Personally I ordered a plate carrier and some bbs, they on hold in Dpd centre because of pack size issue, it took me three weeks to get the item, disappointed to the logistics arrangement and need you to actively contact them to get updates and move to next steps.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 23 hours ago
Jon S
Verified Buyer
“Excellent service. Everything arrived promptly so no complaints!”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 1 day ago
Daniel C
Verified Buyer
“Items arrived quickly and in good condition.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 1 day ago
Vlad G
Verified Buyer
“To summarise, PB is a fantastic place to shop, to explore, and to learn. From in-depth YouTube vids to detailed website discription is one of the best places to shop for any airsoft equipment.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 1 day ago
Tony B
Verified Buyer
“Items came really quickly 5* service”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 1 day ago
Brodie B
Verified Buyer
“Great that you guys fix the gun and really do care can tell but customer response and keeping the customer in the loop is poor I sent three emails whilst waiting two weeks for my gun to repaired on the last email expressing my frustration only then you kept me in the loop needs to be looked at once the information was forward to me it was great”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 1 day ago
Oliver W
Verified Buyer
“Ordered a boneyard gun that was missing its original brushless motor although listed saying it did. Contacted their customer support, and they were very helpful. They were happy to send out a warhead base motor as replacement, free of charge! Absolutely happy with their efforts to resolve my issue and have made their efforts to retain me as a returning customer. PB are absolutely one of the best Airsoft suppliers on the market in the UK, highly recommend them!”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 1 day ago
Anonymous
Verified Buyer
“Easy ordering and everything arrived on time.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 1 day ago
Sam H
Verified Buyer
“Not My 1st order but about time I gave s review, 3rd rif recieved 2nd was DOA. Return process was easy just emailed a QR Code then took the box to a parcel shop Job done. I asked for an exchange, not a problem!! They couldn't do enough !! Haf a replacement within 7 days of sending my dea rif !! Overall easy 5* staff were really good and bent over backwards to help me. They love the hobby like us !! Thanks again PB and the returns Team !!”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 2 days ago
Anonymous
Verified Buyer
“Great site, I was kept well informed about my purchase and the progress of my order.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 2 days ago
Yuven N
Verified Buyer
“I have never had a bad experience with Patrol Base on purchases or advice. They have always delivered on their promises. They have always strived to get deliveries sent out as soon as possible and the descriptions on the website are on point. My only concern is I have found some products lacking in descriptions of length of inner barrel or the FPS on the description page seemed generic. However all in all every product I purchased was great value for money and if there was an issue it was resolved quickly and efficiently.”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 days ago
Adrian F
Verified Buyer
“Excellent service, great choice with fast delivery, also enjoy Watching their channel!”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 3 days ago
Anonymous
Verified Reviewer
“The store is huge with plenty of Airsoft guns and supplies, but it has completely lost the feel of a local Airsoft shop. I visited on a quiet day with only two other customers inside, yet there was no enthusiasm from staff to offer any help. All the Airsoft guns are cable tied down, so you cannot feel the weight or get a proper sense of how they handle. When you ask staff to look at a gun behind the counter, they hold it like it is made of gold, giving you a list of “don’t do this” and “don’t do that”, which makes you feel uncomfortable and unable to properly inspect it. Overall, the experience was not pleasant. You might as well buy online because the in‑store visit offers no benefit. Smaller independent stores are far better. They talk to you, recommend things, and in some cases even let you test shoot the guns so you know exactly what you are buying. In short, you would not buy a car without a test drive, and the same should apply here.”
Helpful Report
Posted 3 days ago
Wing D
Verified Buyer
“Idk depends on how the after sale and helpfulness of the company which I will know now”
Helpful Report
Posted 4 days ago
Gabriel A
Verified Buyer
“Sent out 2 rusty rifs, second got obliterated by DX as well. Avoid buying from patrol base - terrible customer service”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 4 days ago
Leo W
Verified Buyer
“Patrol Base is an amazing service that hasn’t let me down yet. The Express Delivery is well worth it so you can get your equipment quickly. The actual quality of the equipment is great, with everything checked and sent is perfect condition. Finally, the amount of sales and discounts available mean that there is always something that catches your eye!”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 5 days ago
John S
Verified Buyer
“Order process was very easy, communication was good and the item was delivered on time with no issues”
Helpful Report
(Huddersfield, HD3 4JD) - Posted 5 days ago
Patrol Base is rated 4.6 based on 3,035 reviews
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