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Patrol Base Reviews

4.6 Rating 3,023 Reviews
90 %
of reviewers recommend Patrol Base
4.6
Based on 3,023 reviews
Shipping & Delivery
Delivery Methods
Postal Service
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Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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I’ve been ordering from PB for a while now and they’re my go to airsoft place for lowest prices, knowledge and fast delivery. I’ve got my UKARA now and ordered my first non-two tone RIF which got here the next day, awesome! I’ve also subscribed to the PB email news and I love getting these so I can plan my next purchase, great tips videos as well.
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Posted 5 years ago
Great site, I was kept well informed about my purchase and the progress of my order.
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(Huddersfield, HD3 4JD) - Posted 4 hours ago
I have never had a bad experience with Patrol Base on purchases or advice. They have always delivered on their promises. They have always strived to get deliveries sent out as soon as possible and the descriptions on the website are on point. My only concern is I have found some products lacking in descriptions of length of inner barrel or the FPS on the description page seemed generic. However all in all every product I purchased was great value for money and if there was an issue it was resolved quickly and efficiently.
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(Huddersfield, HD3 4JD) - Posted 5 hours ago
Excellent service, great choice with fast delivery, also enjoy Watching their channel!
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(Huddersfield, HD3 4JD) - Posted 6 hours ago
The store is huge with plenty of Airsoft guns and supplies, but it has completely lost the feel of a local Airsoft shop. I visited on a quiet day with only two other customers inside, yet there was no enthusiasm from staff to offer any help. All the Airsoft guns are cable tied down, so you cannot feel the weight or get a proper sense of how they handle. When you ask staff to look at a gun behind the counter, they hold it like it is made of gold, giving you a list of “don’t do this” and “don’t do that”, which makes you feel uncomfortable and unable to properly inspect it. Overall, the experience was not pleasant. You might as well buy online because the in‑store visit offers no benefit. Smaller independent stores are far better. They talk to you, recommend things, and in some cases even let you test shoot the guns so you know exactly what you are buying. In short, you would not buy a car without a test drive, and the same should apply here.
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Posted 19 hours ago
Idk depends on how the after sale and helpfulness of the company which I will know now
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Posted 2 days ago
Sent out 2 rusty rifs, second got obliterated by DX as well. Avoid buying from patrol base - terrible customer service
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(Huddersfield, HD3 4JD) - Posted 2 days ago
Patrol Base is an amazing service that hasn’t let me down yet. The Express Delivery is well worth it so you can get your equipment quickly. The actual quality of the equipment is great, with everything checked and sent is perfect condition. Finally, the amount of sales and discounts available mean that there is always something that catches your eye!
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(Huddersfield, HD3 4JD) - Posted 2 days ago
Order process was very easy, communication was good and the item was delivered on time with no issues
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(Huddersfield, HD3 4JD) - Posted 3 days ago
Staff were very helpful to get me the correct product my requirements
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(Huddersfield, HD3 4JD) - Posted 3 days ago
Every purchase has been exactly as advertised with updates at every stage and any issues I have had were fixed in a fast time frame
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(Huddersfield, HD3 4JD) - Posted 3 days ago
Patrol base do struggle with customer service - they take forever to answer their telephone and do not generally answer emails. On a more positive note - when things go wrong they do not hesitate to act and solve the problem quickly Price wise they are very competitive and carry some products exclusively - Delta Army Freya is a great example. I would recommend them, they need to work on customer service but generally are a good choice.
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(Huddersfield, HD3 4JD) - Posted 3 days ago
All good order received but following reviews on YouTube and as a newbie I thought I would have had the M90 spring as my own downgrade but it was installed already and no M110 spring! So got M120 off eBay so that’s sorted I am using it for target/Distance in garden as I know in game play the FPS could possibly too high so all good would recommend 👍🏻
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(Huddersfield, HD3 4JD) - Posted 3 days ago
Fast delivery and good price
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(Huddersfield, HD3 4JD) - Posted 3 days ago
Good customer service, good prices. Disappointing that they sell certain brands of cheap poor quality bbs however and also have had issues with some products.
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(Huddersfield, HD3 4JD) - Posted 3 days ago
You do a vèŕy good ßèrvìcè thankÿoʻu
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Posted 4 days ago
All as advertised… super new M4AR15… Very happy…
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(Huddersfield, HD3 4JD) - Posted 4 days ago
Fast delivery.
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(Huddersfield, HD3 4JD) - Posted 5 days ago
I would like to thank you for your help with the equipment I perched. I arrive on time and the quality was spot on. I had an issue with one of the clips for a glock, it had gas escaping from the clip. I spoke to one of your staff, and they walked me through the issue. In the end I was somthing I was doing wrong. The staff I spoke to were professional and polite.
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(Huddersfield, HD3 4JD) - Posted 5 days ago
There ok customer service quite poor
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(Huddersfield, HD3 4JD) - Posted 5 days ago
Everything was great!
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(Huddersfield, HD3 4JD) - Posted 5 days ago
Patrol Base is rated 4.6 based on 3,023 reviews