Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,181 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 9th October 2026

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is the only company I use Their customer service level is second and None Any issues I have had they have gone above and beyond to find resolution It is an absolute pleasure shopping with this company and I’m a creature of habit so they have a Customer for life Outstanding company outstanding Staff Pleasure to shop here”

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Posted 4 months ago

“I'm a WW2 homeguard reenactor,the BAR is perfect for us,not even tried to fire it yet,must do that!”

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Posted 14 hours ago

“Really nice product for a very good price. Well made and a good clear red dot. Good communication and very quick delivery. Looks great on my M4.”

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Posted 17 hours ago

Hi Mark, Thank you for the fantastic 5-star review! 😊 We're really pleased to hear you're happy with the product, its quality and value for money. It's great to know it looks good on your M4 too! We appreciate your kind words about our communication and delivery, and thank you for choosing us. Enjoy your purchase!

Posted 17 hours ago

“Very fast delivery. Exelent store and good prices”

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Posted 1 day ago

Hi Richard, Thank you for taking the time to leave us such a lovely 5-star review. We’re delighted to hear that you were happy with your experience. Providing a high standard of service is extremely important to us, so it’s always rewarding to receive such positive feedback.

Posted 1 day ago

“Very easy to order and Very good customer service i had one small problem and it was delt with straight away you can't get better than that 100% satisfied”

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Posted 2 days ago

Hi John, Thank you so much for taking the time to leave us a 5-star review! We’re absolutely delighted to hear that you had such a positive experience. Your kind feedback means a great deal to the team and is always lovely to receive. We really appreciate your support and hope to welcome you back again soon!

Posted 2 days ago

“Really friendly and helpful staff, loving my new glock drum mag and extended mags, thanks guys”

Patrol Base 5 star review on 7th October 2026

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Posted 2 days ago

Hi Remmon, Thank you for the fantastic feedback! We’re thrilled you’re happy with both the product and your experience with us. We really appreciate your custom!

Posted 2 days ago

“Spent over £1200 for dx to lose the parcel thank got for patrol base a gentleman call Simon was stand out for me helping all the way got my refund and placed another order can't blame patrol base for a different company's mess up”

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Posted 2 days ago

“Three stars could have been five. Ordering and delivery were simple, quick and efficient. Thank you, PB. The KAC QDC looks awesome on my TM Mk18 GBBR and feels well-made and well presented externally. Unscrewing the body revealed the tracer unit, where my troubles started. Could I unscrew it? Like hell I could. In the end, it took a vice and grips to shift it. This resulted in scuffing the black anodised finish of the tracer, so no returns for me. (My superpower - No patience Man). The issue is the threads are not anodised, and some minor corrosion locked the two pieces together. So no blame on PB. A little lube has solved it. Hopefully this is a one-off, and others won't experience the same. I think the performance is great. Opposing players were surprised by the flame flash brightness. I was playing in a semi-woodland daytime setting, and under the canopy, the tracer rounds were bright enough to follow. In the dark, the tracer rounds were bright and clear. Am I happy? Yes, I am; it's my first tracer, and I made a good choice. Would I recommend it? Assuming other units don't have my issue, I would definitely recommend this combined suppressor and tracer unit. Conclusion - if I hadn't had the issue, the KAC QDC would score a solid five points”

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Posted 2 days ago

Hi Simon, Thank you for taking the time to leave such a detailed and honest review. We’re really pleased to hear that you were happy with the ordering and delivery process, as well as the overall look, build quality and performance of the KAC QDC. We’re sorry to hear about the difficulty you experienced when separating the tracer unit. We completely understand how frustrating that must have been, particularly with the additional scuffing caused while trying to remove it. We appreciate you explaining what happened and are glad to hear that a little lubrication resolved the issue. It’s fantastic to hear that you were impressed with the tracer performance, especially the brightness of both the flash and tracer rounds in different conditions. We’re also pleased that, despite the initial issue, you’re happy with your purchase and would recommend the unit. Thank you again for your detailed feedback. We really appreciate your support and hope you continue to enjoy using your KAC QDC!

Posted 1 day ago

“First class service and and delivery was so prompt i dealt with Natalie have to say she was fantastic to deal with and made my whole experience so simple you guyscare tops”

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Posted 1 week ago

“Excellent! Great service, fast delivery and I love the product.”

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Posted 1 week ago

“Great item good quality and fast delivery 👌”

Patrol Base 5 star review on 30th September 2026

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Posted 1 week ago

“Recently bought a MP40 where I received excellent customer service. Ordered online and my gun was delivered within 24 hours .. Will certainly recommend.”

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Posted 1 week ago

“Not the best box mag on the market but for the price it was really good and seems to work well. - I already took mine to my local tech to upgrade it to change out the battery for a small rechargeable LiPo one ) Good customer service and fast delivery as always from patrol base, and nice to see they are keeping their standards up and only supplying quality products on their website and shops. That’s why most regular Airsofters recommend them.”

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Posted 1 week ago

“The package came in good time and was in very good order,I only use the gun for plinking in the garden but have already found it to be fairly accurate. The gun itself is very well made and has some good heft to it which helps with the handling. Over all I would recommend this gun to any body wishing to get into airsoft.”

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Posted 1 week ago

“Got a Delta Armoury ribbed hand guard and a Specna m4/m16 style carry handle/rear sight for my tm M4A1 gbbr and transformed it into a retro 🇻🇳 Vietnam shredder, well pleased, big ty to all the staff at PB 😎👍”

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Posted 1 week ago

“I’ve had no issues with the products I’ve brought. My only gripe is your shipping costs. I understand if I’m ordering something that needs a large box. However, I’m just ordering something BBs or something small, why does shipping still cost so much? Ordinarily Patrol Base has decent prices, but once you add on the shipping costs it becomes very off putting.”

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Posted 1 week ago

“So far, I’ve placed three orders with Patrol Base, and only one of them had an issue. I ended up waiting around two weeks for my order to be processed. Once the estimated delivery time had passed, I contacted customer service, and thankfully Simon took the time to track down what had happened to my order. Not long after that, I finally received my items — along with a small but very nice little gift. A nice touch! A small suggestion for the website admin for the future: if an item is out of stock, I probably shouldn’t be able to order it in the first place. Alternatively, it would be great to receive an update if there’s a problem with availability, rather than having to wonder whether my order has gone on a little holiday somewhere. 😂 Overall, I’m happy with how everything was eventually resolved, especially with the communication and Simon’s commitment to sorting out my problem. He genuinely went the extra mile to get things moving. Many thanks, Simon, and thanks to Patrol Base!”

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Posted 1 week ago

“Great service and quick delivery”

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Posted 1 week ago

“No problems at all besides the missing instructions but very good and fast response from costomer service for emailed instructions”

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Posted 1 week ago

“bought tracer unit (flare cube mono). suddenly stopped working before my first game day w it. returned + refunded. left 1 star review on item + they have taken down aforementioned review from the product page without notification”

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Posted 1 week ago

“Cracking piece of kit”

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Posted 2 weeks ago

Patrol Base is rated 4.6 based on 3,181 reviews