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Patrol Base Reviews

4.7 Rating 2,049 Reviews
91 %
of reviewers recommend Patrol Base
Read Patrol Base Reviews
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Phone:

01484 644709

Email:

Stu@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Great 2 tone service
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Posted 1 month ago
5KU 1913/20mm Picatinny Folding Visor/Respirator Stock is perfect for using your rif with a full face mask. The stock is full metal with a rubber butt pad and attached perfectly to an Airsoft Artisan 1913/20mm Picatinny Stock Adapter for the ASG CZ EVO 3A1, which I also purchased. Both items are perfect and extremely well made. If you have an ASG EVO and wear a full face mask, I can't reccomend this setup more highly.
Patrol Base 5 star review on 25th January 2026
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Posted 1 month ago
Amazing delivery service plenty of notice and accurate timing information Thanks so much
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Posted 1 month ago
You were a great help from start to delivery, and you answered all my queries.
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Posted 1 month ago
Good but my gun is broke used only ones in the field the it broke
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Posted 1 month ago
Green gas came half full
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Posted 1 month ago
Very happy with order.. Will be ordering again
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Posted 1 month ago
Greta team and great customer service highly recommend
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Posted 1 month ago
From start to finish, dealing with PatrolBase — and specifically a customer service representative called Simon — was a frustrating experience. He was unable to answer basic questions about gas usage or identify that my order contained incompatible parts. When I asked to speak to someone more knowledgeable, I was told to email instead and was effectively brushed off — despite having already called to confirm that all my items were correct and compatible. The time taken to request further information about my defence for replica firearms meant I missed that day’s postage cut-off. In my reply providing this information, I also asked for a representative to call me to confirm my order, but no call or follow-up was made. I paid extra for faster delivery, yet still had to chase the order by email and then by phone the following day, only to discover it hadn’t even been dispatched. When it finally arrived, the rifle and sling were incompatible — something that should never have happened. When I explained how urgently I needed the correct parts, I was told it would be sorted and “not to worry,” but no one ever contacted me. That was Thursday afternoon it’s now Saturday evening-I’m left completely in the dark. While I did receive a refund for the postage, I am still waiting with no confirmation that the correct sling has been sent, or whether it will arrive in time. If you’re a beginner and not 100% sure what parts are compatible, I would strongly recommend avoiding this company. You should be able to rely on a retailer’s advice — I couldn’t.
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Posted 1 month ago
Very fast delivery
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Posted 1 month ago
Great rifle and great service everytime
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Posted 1 month ago
Delivery was well packaged and on time.
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Posted 1 month ago
The replica is really nice, after taking it out of the box you can feel the metal construction and its weight for its small size, I was positively surprised 301/297 fps for BB 0.25 rpm 650 with 7.4v batteries The magazines work fine but only the original ones The only problem I see is buying magazines that match the color of the replica, but black magazines are widely available. And you definitely need 4-5 batteries for a full day of play due to the small battery capacity of the replica.
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Posted 1 month ago
Terrible customer service not interested or sympathetic, postal courier partner the worse you can get. Selling with no knowledge how to work anything just tell you to contact manufacture which you cant …… Go find a different store if i was you!
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Posted 1 month ago
Ordered Delta Armory DA-PAR-10 PROARMS® PAR MK3 10" M4/AR-15 AEG and associated battery for £439 as a birthday present after checking both items were in stock. Received a confirmation email and all was well until 4 days before delivery when I got an email saying the battery was OOS (even though it was still showing as in stock on the website). No suitable batteries were in stock making the present unusable so I rang and spoke to Simon who was really helpful and said that the workshop would send batteries of equivalent value and they would change the mini tamiya to a deans connector so the present was usable. The gun arrived (fantastic shipping/tracking and comms from DPD) but two Deans 1200mAh batteries were supplied with no adaptor or modified connector so I had to spend another £6.95 P7P to buy an adaptor - As a complete novice with no idea about any of this, this was a hassle (though I understand that to more experienced users it's probable trivial). The gun and shipping were great, Simon was helpful but for the money I spent, and the fact that the issue was caused by a poor stock system at PB I really think they should've sorted it out as promised without me having to spend more money
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Posted 1 month ago
Great rifle. Excellent customer service and delivery time
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Posted 1 month ago
Items perfect but they use dx couriers and always seem to get my parcel 3 days late even after paying for extra for faster delivery
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Posted 1 month ago
Great! Always the go to place for all your Airsoft needs!
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Posted 1 month ago
Most likely the best place to go to if you’re starting out in airsoft. They’ve got quality products, and great customer service. I would definitely recommend these guys for any airsoft.
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Posted 1 month ago
I ordered the Battle Axe SVD wooden furniture kit at the end of November and was given a mid January delivery date as coming from European distribution. I was then pleasantly surprised when it turned up shortly before Christmas. So delivery ++. Ordering process great too. If I had to criticise it was a little pricey but not awful if you want the authentic look. Many thanks Patrol Base.
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Posted 1 month ago
Patrol Base is rated 4.7 based on 2,049 reviews