Login
Start Free Trial Are you a business? Click Here

BuyAPlan Reviews

4.4 Rating 2,322 Reviews
85 %
of reviewers recommend BuyAPlan
Company Reviews Metrics Info
4.4
Based on 2,322 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read BuyAPlan Reviews

About BuyAPlan:

UK's Fastest and Easiest Planning Map Site

Visit Website

Email:

support@buyaplan.co.uk

Location:

PassInc Ltd, Unit 2736, PO Box 6945,
PassInc Ltd, Unit 2736, PO Box 6945
London
W1A 6US

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
D
Verified Buyer
“Excellent service, I submit upto 5 planning applications a month and I get location plans within minutes.”
Helpful Report
Posted 10 years ago
G
Verified Buyer
“Certainly the fastest way of getting location and block plans, and at a sensible price too.”
Helpful Report
Posted 10 years ago
E
Verified Buyer
“Easy fast and cost effective service.”
Helpful Report
Posted 10 years ago
C
Verified Buyer
“A very good system and easy to use, there is only one point I would make is that I am unable to see how to get a VAT invoice.”
Helpful Report
Posted 10 years ago
Thanks for the review. Invoice receipts are emailed to the email address you provided. We've resent another copy for you.
Posted 10 years ago
P
Verified Buyer
“Quick and easy. Reasonable price.”
Helpful Report
Posted 10 years ago
W
Verified Buyer
“Wanted a A4 full page copy”
Helpful Report
Posted 10 years ago
Hello William, thanks for the feedback. We do show the plans on the site prior to purchase and they are the standard format for planning applications (and as such alot cheaper than a full A4 page of mapping). We do however also offer full A4 mapping via our sister site www.mapserve.co.uk if this of interest. Hope this helps.
Posted 10 years ago
D
Verified Buyer
“Excellent service, quick and easy to get downloadbale copy of map”
Helpful Report
Posted 10 years ago
D
Verified Buyer
“I wrote toy you after I purchased the plan. My fault but I purchased the same map twice. I asked whether you are able to help and refund the payment for one of the maps. You never replied and for that reason I will not be using you again.”
Helpful Report
Posted 10 years ago
Dear Darren Thanks for the response. We've contacted you back regarding the refund. Did you not receive the email?
Posted 10 years ago
R
Verified Buyer
“Easy and quick will use again.”
Helpful Report
Posted 10 years ago
P
Verified Buyer
“Never had any problems, easy to use website.”
Helpful Report
Posted 10 years ago
A
Verified Buyer
“I am very happy with this service, thanks, Alex”
Helpful Report
Posted 10 years ago
Thank you, that's appreciated.
Posted 10 years ago
F
Verified Buyer
“Your system works well, but the information from OS is wildly out of date. On the last download I had to revise the outline of three properties in close proximity to the site where they had been extended. It's ironic that Local authorities insist on using this method but they hold all the information for keeping maps updated. Thank goodness for google earth.”
Helpful Report
Posted 10 years ago
Thanks for the response Fred. You may have been unlucky as for most areas it's up to date and even Google Earth's aerial photography is out of date in some locations unfortunately. We appreciate the response.
Posted 10 years ago
T
Verified Buyer
“Very easy to find exactly the plans I wanted. Printing and payment again very simple. My only complaint was the block plan did not fit completely on an A4 sheet but this cannot be done any other way if you need a drawing at that scale. Sent it to the Planners and they were happy.”
Helpful Report
Posted 10 years ago
Thank you, that's appreciated
Posted 10 years ago
P
Verified Buyer
“Good choice of scale. Easy to use website.”
Helpful Report
Posted 10 years ago
S
Verified Buyer
“You should be clearer about when a customer needs to buy if he has looked and not bought a few times. I tend to only need to look at a plot and often do not need to buy. But am quite happy to pay to be able to look.”
Helpful Report
Posted 10 years ago
A
Verified Buyer
“Always prompt and accurate service.”
Helpful Report
Posted 10 years ago
Thank you, that's appreciated
Posted 10 years ago
J
Verified Buyer
“A swift and efficient service which saves me a lot of time to do other things.”
Helpful Report
Posted 10 years ago
Thank you, that's appreciated
Posted 10 years ago
T
Verified Buyer
“Nice easy to navigate website. Once your account is set up you can download your plan within a few seconds. Also there is no charge to view the plan before you buy it. I buy 2 or 3 plans a week, best value site for me having tried them all.”
Helpful Report
Posted 10 years ago
Thank you, that's appreciated
Posted 10 years ago
G
Verified Buyer
“One problem I had was with the manual outline tool, it seemed ok onscreen but when printed the outline didn't match up with the boundaries and there was no way to go back and correct it . Perhaps some facility to edit could be provided I would welcome your comments. Regards Gary Edwards”
Helpful Report
Posted 10 years ago
Thank you, for the feedback, that's not a problem we've come across before but it's passed to the technical team.
Posted 10 years ago
L
Verified Buyer
“Did exactly what I needed. Site plan for planning permission, easy to mark boundaries and add details where needed. Instantly accessible. Top site.”
Helpful Report
Posted 10 years ago
Thank you, that's appreciated
Posted 10 years ago
BuyAPlan is rated 4.4 based on 2,322 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request